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Recent reviews

A Hussain
Don't waste your time absolute waste of time and a scam. I saw the review but still gave it a shot placed a order for a Samsung s26 Ultra deposit payment was taken out if my account straing away. In the evening I received a email from Mobileshop advising order is on hold because details provided for bank account or personal details are incorrect. Called them back on the morning they took my card and bank details over the phone which I wanst to happy about and advised a credit check will be completed. Few minutes later I received a text message with a link ask for passport or driving licence photos I uploaded them and 20 minutes later I received another email advised my order has been cancelled because I have failed the credit check. What an absolute bull511it I work for a credit company and I checked my account no one attempted to carry out a credit on me. I called samsung they advised it noting to do with them call mobile shop I called them they advised the credit checks are completed by the network provider and nothing to do with them. I have used samsung.com for a lk g time but this is the last time as I wanted almost 2 days running around these scammers

John Riley
Update: Arsenal Direct tried to get this review removed. I have emailed them twice receiving auto responses saying they won't be able to contact me for some time, but as soon as you put a bad review there's someone available to try to block it. Trust pilot giving me 3 days to prove this is a genuine review. A67421001 is my Order Number. A67421001 Arsenal Direct. Supported the club since 1972. Long gone the days when Jack Kelsey worked in the little club shop. DON'T ORDER from Arsenal Direct!!! They use the cheapest delivery company possible: EVRI, who dumped my parcel outside the main entrance of my block of flats, taking a picture of a main door with parcels for other people in the block in a pile...items stolen £250 worth of gear gone. Chance of getting a refund from "we're too busy to answer any enquiries because we're constantly bleeding our supporters for as much cash as we can" Arsenal Direct... probably zero, unless I take them to court. Using EVRI....why?? Can't believe they don't send stuff through DPD or Royal Mail.

Kat Stuart
Kaylen was fantastic from start to finish. He was friendly, approachable and took the time to answer all of my questions, explaining everything clearly and putting me completely at ease throughout the process. He made what could have been quite a daunting process feel straightforward and stress-free, and I always felt comfortable asking questions or discussing anything I wasn’t sure about. I really appreciated how patient and thorough he was, and I felt confident that everything had been properly explained and taken care of. I couldn’t have asked for a better experience and would highly recommend Kaylen to anyone looking for help with their will.

Natalie
Simeon is the most professional and personable person I've spoken to in a long while. With all the chat box and AI customer service, this was a refreshing encounter. His knowledge on the products were really informative and also offered me some really tempting deals. If it wasn't for my redundancy and uncertain future finances I would have bought whatever he was selling. Absolute credit to this company and if circumstances change I will be back because of my experience today. I wish big things for you in the future, thank you again.

Chris Wilson
Usual crap i though these may be different. Do what the agencies do! For example srearch for Haulage companies in crawley then look for contact details and send your CV to them with a brief cover letter do the same for all areas and sectors simple ive had many companies come back i now had to choose the one I want. Agencies are middle men who charge a lot and pay you peanuts to you without a guarantee thats why theres so many popping up everywhere earning money off your back. Do this thank yourself good luck 🙂

Mica silvia
Poor customer service. I’m in a financial bind. I called and ask for a reduction in payment. This will be the third call I made to the company.They refused to help. Told me nothing they can do since it’s the day before. I told them you do realize Monday was a holiday. I asked to speak with a supervisor 5x and the agent refused to transfers. I Just putting me on hold for minutes at a time. Now my bank is in a negative thanks to this agent. I highly do not recommending.i cancelled my services with them.

Coconut Bob
My interaction with Reece went very well, however at the end of a 1hr 50min call I wasn’t able to be accepted for a flexi payment plan of 3 years but only allowing me a 2yr payment plan. I found this unacceptable as I currently have no debt nor have I ever had debt and my credit score is 100%. So in short it was an almost 2hr call for nothing. I am awaiting word from the Crédit company for a 3yr flexi plan by Wednesday 16th Oct and if that doesn’t happen I’ll take my custom elsewhere.

Angelina Daisy
IThe delivery person dropped the items at gate and left. Immediately when we checked few items were missing. We tried to call the delivery agent, The number was not working.Raised complaints calling the customer care. They said it will be resolved in 2 days. After 1 day complaints have been automatically marked as resolved. We tried to raise the complaint thrice. Same thing repeated. We paid the amount for all the items when booking the order. Worst service.

Rachel Bradley
Ordered the bundle on the 30th August paid in full they didnt send me an order conformation email and ive still not received my order, I contacted icy bear a couple of days ago they promised to look into whats happened with my order and said they would contact me back with an update there still hasn't been an update I have emailed again this morning and I am still waiting for a response.

M Y
I came to trustpilot to report a terrible experience with Kiwi.com, but I happen to see Joybuy, a platform I really love. I can only say great thing about it. Grocery option is very nice, reasonable price, my favorite thing is service: any time I have a problem I am able to get someone on the phone/chat, and it's always solved within 1 hour. I recommanded it to many friends already

Ian White
My recent experience of buying a used car from Stoneacre Ackworth was a very positive one. The sales person, Ian, was friendly, obliging, knowledgeable and made the buying experience a very pleasant one. Nothing was too much trouble; and the communication throughout the process was excellent from start to finish. I would definitely recommend them




































































































