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Recent reviews

northernCDS

northernCDS

Rated 1 out of 5 stars

I am a small business owner trying to grow my printing business. I invested my remaining available business funds in Bark Elite, hoping to find customers and secure new projects. I understood that winning a bid was not guaranteed, but I expected to at least have the opportunity to use the platform I paid for. Instead, immediately after upgrading to Elite, I became trapped in a continuous login loop. Every time I try to access my account, Bark redirects me to the login page. Even the login links sent to my email take me straight back to the same page. I initially thought it was a temporary system failure, so I waited 12 hours, hoping the issue would resolve itself. But after waiting and trying again, I am STILL unable to log in. This has now been happening for a day. I cannot access my account, view leads, use my included free responses, or submit even ONE bid. The most frustrating part is that I cannot even log in to request a refund or properly resolve the issue through my account! Imagine investing your remaining business funds because you are trying to grow your business, only to discover that you cannot even access the service after paying. I understand Bark Elite has a non-refundable policy, but how can that be fair when I have not even been able to use the membership? I am not requesting a refund because I failed to win a project. I never even had the opportunity to compete for one. Why did this start immediately after my payment? Is this an account activation issue, an authentication problem, or something else? I have a screen recording showing the repeated login loop and proof of payment. I am leaving this public review because I need Bark to investigate what happened, explain why I cannot access my account, and provide a full refund if they cannot restore my access. I paid for an opportunity to grow my business. Instead, I am locked out of the platform, unable to use what I purchased, and unable to even access my account to request my money back. I genuinely hope someone from Bark sees this and takes action. After this experience, I no longer wish to use Bark Elite. I invested my remaining available business funds in this membership, but I have not even been able to log in, use my included responses, or submit a single bid. I waited approximately 12 hours, hoping this was only a temporary system failure, but I am still stuck in the same login loop. I cannot even access my account to request a refund. I am requesting a full monetary refund to my original payment method. I do not want Bark credits, additional responses, or an extension of my Elite membership. I no longer intend to use the service. Can Bark please explain why this happened immediately after my payment and confirm whether a real refund can be issued? I have a screen recording of the login loop and proof of payment. Invoice reference: 182197.

Ulyana Skladchikova

Ulyana Skladchikova

Rated 1 out of 5 stars

I booked a 2-bedroom Blueground apartment on Dizengoff in Tel Aviv for about a month. I chose it carefully: it was in the Old North, near where I need to be every day to help my relatives. The day before my flight, Blueground emailed asking me to pay the VAT "to finalize your booking." I paid right away. About 20 minutes later they told me a boiler problem had caused a major leak in the apartment. They said an inspection had been done "last night," but also that they had only been told that morning. Either way, I only heard about it after my money was taken. The first alternatives were all in South Tel Aviv (Allenby, Shenkin, then Ha-Khalutzim), 60–70 minutes from where I need to be, compared with about 25 minutes from the apartment I booked. I explained why that wouldn't work. I offered to put up with the repairs, or to wait in a hotel nearby if they covered part of the cost. Both were refused, and no hotel compensation was offered. Getting real options took a whole day of back-and-forth: First I was told those South Tel Aviv units were the only 2-bedroom options. When I asked about 1-bedrooms, I was told they were "fully booked" and that other guests were asking about the units I'd been offered. That felt like pressure, not help. Only after I pushed further did two 1-bedroom apartments suddenly appear. I had to ask twice for a listing link. In the end I accepted a 1-bedroom on Hayarkon because I had no realistic choice left the evening before I flew. It's a clear step down from what I booked: one room instead of two and no second desk, which matters because my husband is joining me later. When I asked to move back to Dizengoff once repairs were done, they said no. I'm stuck with the downgrade for the whole stay. Overall experience was stressful.

Isabelle Rodriguez

Isabelle Rodriguez

Rated 1 out of 5 stars

I’ve been ordering from Florista PH for about 3 years, so I was extremely disappointed with my most recent experience. I selected the 8 AM–5 PM delivery window, but my order did not arrive until hours later. I understand that delays and traffic happen, but what bothered me most was how the situation was handled by customer service. When I reached out for an update, the responses felt dismissive, I was told the rider had many other deliveries, and when I asked for an exact ETA, I was eventually left on read. When I raised my concerns afterward, instead of simply acknowledging the poor customer service, I was given more explanations about how my order came in around 11 AM, how flowers still had to be purchased and prepared, how the rider had multiple deliveries, and how I should ideally order in advance. If that makes fulfilling same-day orders within the offered delivery windows difficult, then same-day delivery should not be offered that way in the first place. Customers shouldn't be made to feel responsible for choosing an ordering option that the business itself provides. They also suggested that the person who left me on read may have been off duty, even though that person had been actively responding to me around 7–8 PM. To make the experience worse, the flowers eventually arrived very late and did not look like the quality I expected. After being a repeat customer for three years, I expected much better communication and professionalism. My biggest issue was not even the delay itself. It was the lack of customer service and the way my legitimate concern was handled. Unfortunately, this experience has made me reconsider ordering from Florista PH again.

Yairis Vazquez

Yairis Vazquez

Rated 1 out of 5 stars

A TERRIBLE AND COMPLETELY UNACCEPTABLE EXPERIENCE. My husband applied for a Home Depot credit card administered by Citi. The physical card NEVER arrived in his possession, yet charges appeared on the account that we did not make. From the beginning, we reported what happened and clearly explained that he never received the card. We did everything that was requested: disputes, phone calls, documentation, and even a police report. Despite all of this, after the investigation, they decided to hold my husband responsible for the charges. How is a customer supposed to protect themselves when a credit card they never received is used and, even after providing documentation and a police report, they are still held responsible? The most frustrating part is feeling that after countless calls, documents, and time spent trying to resolve this, our evidence and explanations were still not enough to receive a fair resolution. We are extremely disappointed with how Citi/Home Depot Credit handled this case. We are not asking them to simply take our word for it. We want them to explain, with concrete evidence, how they determined that my husband was responsible and what happened to a card that he never received. This situation has caused us stress, concern, and an enormous waste of time. I am posting this so other consumers are aware of our experience. If you have a Home Depot credit card administered by Citi, keep absolutely every document, letter, receipt, and dispute reference number. We even provided a police report, and the case was still decided against my husban