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Recent reviews

Andreea Dobre

Andreea Dobre

Rated 1 out of 5 stars

The worst customer service you’ll ever encounter! I ordered a dress for a wedding I have in September. The order came and the corset was too loose around the waist - it looked awkward on me! Order was delivered on the 10/08/26. Went to the website on 12/08/26, no option to return it you have to contact the live chat which will tell you they don’t deal with returns but will pass it onto the right team to contact you back. I contact them again a few days later and only then do I get a reply with the dress on a mannequin saying it was shipped according to the size ordered and “ We can see that the dress was fitted on a size (UK 8(US 2) ) mannequin. If the size were incorrect, the dress would not have fit a size (UK 8(US 2) ) mannequin.”. Basically saying I’ve ordered the wrong size! Absolutely ridiculous as even in their photos the dress was loose on the mannequin. I replied to the email saying I want to return the dress and a full refund because I felt very uncomfortable with the previous email received. There are different body types and the same size can look very different for each body shape. They reply to my email with a few different options like a partial refund or a discount. I refused them both and said I wanted to continue to return it. Again nothing!! Emailed them again and only after 10 days I managed to receive an address to which I should post the dress! This is absolutely ridiculous! I was lucky I had the time and my event it’s not until September otherwise I would have been left without a dress or money to buy another one has their prices are not cheap! I will 100% never order from this company again!

SH

SH

Rated 3 out of 5 stars

This is the second prescription contact lens order I’ve placed with Loladiva. In my honest opinion; while I do believe they make an effort to showcase the variety of colors and styles available, I think it would be much more helpful if they used less image editing and featured real people with a variety of natural eye colors, rather than primarily models with brown eyes. My natural eyes are hazel, more on the golden-brown/greenish side, so it can be difficult to gauge what a particular color will actually look like. When I shopped on Loladiva, I essentially had to pick the colors I liked and then hope for the best. Thankfully, the lenses aren’t expensive (on average $5.99 a pair), because I probably wouldn’t take the chance otherwise. Especially when some just end up getting thrown away. I’d say this is the main drawback. The colors online and on the models look great but not very true to what you receive in some cases. Of my two orders and six different lens colors, only two have been satisfactory for me. The others looked far too cosplay/theatrical in person and weren’t suitable for natural everyday wear. Ending on a positive note, I purchased clear prescription lenses this time, and they seem to work just as well as my other brand-name prescription lenses. If no more shades of colored lenses work out for me, I may just stick with ordering my clear prescription lenses since I know those will work for sure and at a very affordable price. Lastly, shipping tends to be a consistent 10 day delivery period. Not bad for what you’re paying.