1001 modellbau Reviews 

1,038
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Toy Store

About 1001 modellbau

Information provided by various external sources

Das von Modellbau-Fans mit großer Erfahrung im Online-Verkauf gegründete Unternehmen 1001Modellbau bietet Ihnen die größte Auswahl an Modellen und Zubehör in Deutschland.

Alle Modelltypen werden angeboten (Flugzeug, und Panzermodelle, Modelle von Militärfahrzeugen, Booten , Autos, Motorrädern, RC modellbau, Figuren, usw.)

Dank der Verträge mit unseren Lieferanten können wir Ihnen über 100 000 Artikel großer Marken anbieten: Tamiya, Italeri, Airfix, Heller, Hasegawa, usw.. Wir führen auch speziellere Marken: Emhar, HobbyBoss, Aber, usw..

Service eines E-Commerce-Profis Der Gründer von 1001Modellbau besitzt langjährige Erfahrung im E-Commerce, besonders als Direktor Operations (COO) eines der größten Preisvergleich-Unternehmen in Europa.

Unsere Logistikplattform der neuen Generation garantiert Ihnen den raschen und gesicherten Versand Ihrer Bestellungen. Mit der Sicherheitsgarantie bietet Ihnen 1001Modellbau die Möglichkeit zur Rücksendung der Produkte innerhalb von 30 Tagen anstatt von 7.

Die Lieferung wird von DHL durchgeführt: Sie können seinen Status in Ihrem Kundenbereich mitverfolgen.

Die Zahlung wird durch unsere Bankenpartner CIC oder Paypal gesichert.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(1,038)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not ever buy or preorder anything…

Do not ever buy or preorder anything from this shop. I pre ordered figure in june and it was supposed to be in august but they changed the date to march nex year so I wrote to them to cancel my order and refund me and they sent a message completely on different topic. I wrote to them that I want my money back and if not I am going to my bank and take legal action and I will do it if I will not see my money. Here is my order number maybe here someone will answer from the shop. Order number: 7V0PWR5OJ

August 31, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

After 3 mails they responded that my…

After 3 mails they responded that my items (ordered 15.09.) will be shipped in 2 days and will attive for sure latest on 19th of october ....nothing has arrived yet, no shipping confirmation, no response to 6 mails...beware of that seller !!! One of the worst customer treatings i ever faced !!

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

two models ordered on 28 Feb 21 and…

two models ordered on 28 Feb 21 and still waiting. One is in warehouse and the other is God knows where. Could've sent one to me at least but the postage is so high.
I have 50 euro gift card from my son, it will be my last order from this so called company. They could have answered my first email.

March 22, 2021
Unprompted review
1001 modellbau logo

Reply from 1001 modellbau

Hello,

Thank you for your comment. We apologize for this incident.

Our customer service will contact you shortly to rectify this.

We wish you a pleasant day.

Best wishes,
1001 Hobbies customer service.

Rated 5 out of 5 stars

The goods were delivered in perfect…

The goods were delivered in perfect condition. I will definitely be ordering from 1001 Modellbau in the future when i need hobby supplies. It is good to know that there is a decent hobby supplier with an internet site that is easy to use, especially in these trying times when stores are not open.

February 11, 2021
1001 modellbau logo

Reply from 1001 modellbau

lieber Kunde

Vielen Dank für Ihre Kommentare zu TRUSTPILOT. Wir bestehen darauf, dass die Kundenzufriedenheit unsere Priorität ist. Ihre Meinung ist uns daher wichtig und wir schätzen sie!

Einen schönen Tag noch!

Advertisement
Rated 5 out of 5 stars

Excellent service

October 20, 2020
1001 modellbau logo

Reply from 1001 modellbau

Sehr geehrter Herr Rausch,

Vielen Dank für Ihre Kommentare zu TRUSTPILOT. Wir bestehen darauf, dass die Kundenzufriedenheit unsere Priorität ist. Ihre Meinung ist uns daher wichtig, und wir schätzen sie sehr!

Um Ihr Vertrauen zu erhalten, bieten wir Ihnen einen Rabatt-Code von 5% an, der an Ihre E-Mail-Adresse gesendet wird.

Ich wünsche Ihnen einen schönen Tag.

Advertisement
Rated 1 out of 5 stars

Gefahrenmeldung

website with https not enabled, does not encrypt your credentials

November 28, 2019
Unprompted review
1001 modellbau logo

Reply from 1001 modellbau

Hello,

Our website is in https. As you have transfered us.

Sincerely,

Rated 4 out of 5 stars

Good Shop

Good Shop. Service was friendly. Order correct and in time. E Mail Updates about delivery Date was helpful. Next Time please add Adress Specifications completely on the Package. The delivery service man had Problems without the complete information. All in All it worked and i am a happy Customer.

September 12, 2019
Unprompted review
Advertisement
Show reviews in all languages. (1,038 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look