PineAI Reviews 

In September 2026, Pine’s marketing team approached me about a paid sponsorship for my business community. We agreed in writing on $1,675 USD for a 30-day pinned community post and one dedicated email to my list.

Pine asked me to test the product before writing anything and to accept payment after testing instead of upfront. I agreed. I spent over a week testing it on real work, wrote two drafts, and made two rounds of revisions at their request. On October 5 they approved the final copy in writing. They then sent me an invoice and a campaign agreement, and I returned the signed invoice and my banking details.

On October 12 Pine emailed to say the payment had been sent. It never arrived. I asked twice for a transfer reference number and never got one. On October 18 they cancelled the deal, citing a change in company strategy, and offered platform credits and a coupon instead of the money. Two days later they admitted the payment had never actually been made. They then added a video requirement that was never part of our deal. After that they cycled through PayPal, Stripe and a payment link, and finally asked whether a friend or family member could receive the money for me.

As of this review, I have not been paid. I have every email, with dates, showing the agreement, the approved work and the payment claim.

My overall recommendation is to stay away. For the money, you’ll get more value from a general AI assistant like ChatGPT or Claude. In my experience, Pine’s leadership couldn’t make up its mind and didn’t keep its commitments. Judging by the other reviews here, I’m not the only one: customers and creators alike have been left without what they paid for or were promised.

This company Scammed me for $319 dollars, they said it was a free trial and charged my card immediately for the entire year!!! They advertise a subscription cancelation platform which is a complete lie. They will not refound my money, answer my emails, and their phone number does not work. BY NO MEANS BUY THIS PRODUCTS IT IS A SCAM!

I was a bit hesitant about using an AI to make phone calls for me but it's just brilliant. I give it the details and off it goes. It's got me refunds from awkward companies, compensation payments from my bank, and books most of my appointments for me. It can find and book hotels, and negotiate price reductions on things like phone and internet contracts. It's saved me far more than the subscription fee. It also helps out on the business side with record keeping and product management. I'm looking forward to the full call answering service to be available in the UK!

Extremely disappointing! Their idea might be great, but they are far from actually bringing it to reality.

Great concept, but unfortunately horrible in practice.

I signed up for Pine AI because the entire point was to save time and reduce the amount of work involved in handling complaints and customer-service issues. Instead, I ended up doing about 90% of the work myself.

The service repeatedly called me asking for the same information I had already provided. I specifically asked that email be prioritized as the primary method of contact, but Pine AI then sent some of my complaints to email addresses that bounced back.

Another major issue is that tasks seem to be handled at random times. I would not necessarily mind that if Pine AI could complete them independently, but instead I would suddenly receive calls while I was working or otherwise occupied because it needed me to finish the task.

At that point, the service defeats its own purpose. I paid for something that was supposed to take work off my plate, not repeatedly interrupt me and require me to manage the process myself.

Because the service has not performed as advertised or provided the time-saving benefit I purchased it for, I am requesting a refund.

Do not give them your credit card. They will empty the account.

I gatta say this app is pretty cool. lt has an Al agent that will makecalls for you, as well as help you find hidden fees on youbills.Pretty awesome and it actually works. Don't put offmaking phone calls any longer! It requires a subscriptionbut it's worthwhile.

used Pine to figure out why my building permit got rejected by the city, and honestly I don’t think I could’ve resolved it myself.

It turned out the issue was related to a compliance problem (something like a missing or incorrect permit classification), and the city had already issued a fine because of it. The frustrating part was that the government office was extremely unresponsive — getting a clear answer would’ve taken me hours of calls, emails, and probably multiple follow-ups over weeks.

Pine handled everything end-to-end. It figured out the root cause, dealt with the city, paid the fine on my behalf, and helped unblock the entire process so we could move forward.

What impressed me most is the persistence — it kept following up where I would’ve honestly given up. This saved me a huge amount of time and stress.

If you’ve ever dealt with city permits or government processes, you know how painful it can be. Having something that actually takes care of it for you is a game changer.

Hello,

I am writing this email to formally complain about your product and service.

My experience with your company has been extremely disappointing. The product quality is very poor and does not meet even basic expectations. The service provided is equally unsatisfactory. It feels like your company only focuses on creating a website and charging money, without delivering any real value or reliable support to customers.

I strongly feel that the pricing is unjustified for the quality of product and service delivered. There is a clear gap between what is promised and what is actually provided.

I request a clear explanation for these issues and expect a proper resolution at the earliest. If this matter is not addressed seriously, I will be forced to consider further action.

Please treat this complaint with urgency.

Regards,
Mahi

So a phone-tree-from-hell insurance provider was successfully stiff-arming my ability to reach my claim handler. They would never answer the phone and wouldn't call back for days or weeks. When I saw Pine AI mentioned in X, I signed up instantly and made their target my claim with the insurance company. Once they started their AI based approach, the adjuster called me and became eager to resolve the claim and wanted to be sure I had received payment. What a relief. I look forward to being a repeat Pine customer!