The item came within the timeframe expected. The item was in stock, although my local store was unable to get in my size, so they seem to stock adequate variety of sizes. The item comes beautiful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter and I went shopping for her prom dress, and from the moment we arrived, we loved the atmosphere of the place. It was warm, welcoming, and lively, with such friendly staff that we immedia... See more
My sister was served by Tamara for her prom dress. She and the whole staff are absolutely incredible! They were super helpful, honest and were a great guidance. So welcoming, caring and loving. They a... See more
Company replied
Helpful staff, Melissa was so sweet. I came here to shop for my prom dress. She gave me her honest opinion on my dress picks and even taught my mom how to tie my dress. Loved the shop’s great selectio... See more
Company details
- Women's Clothing Store
- Clothing Store
- Dress Store
- Fashion Accessories Store
- Outerwear Store
- Plus Size Clothing Store
Written by the company
1ère Avenue is a family-run Canadian boutique dedicated to exceptional client care and a personalized shopping experience for more than thirty years. As an official retailer of Joseph Ribkoff and other renowned designers, we proudly offer a curated selection of contemporary fashion that blends craftsmanship, comfort, and sophistication. Whether shopping online or visiting our boutique, clients enjoy attentive guidance from a team that values honesty, expertise, and style. Our flagship boutique features two floors of garments and accessories, with private fitting rooms designed for comfort and confidence. Whether you are searching for everyday essentials, eveningwear, or pieces for special occasions, our associates are here to help you discover silhouettes that make you feel your best. Our online experience mirrors the care found in-store, offering fast shipping, responsive customer service, and detailed product information to support a seamless shopping journey from start to finish. 1ère Avenue est une boutique familiale canadienne qui se consacre à un service client exceptionnel et à une expérience d’achat personnalisée depuis plus de trente ans. Détaillant officiel de Joseph Ribkoff et d’autres designers réputés, nous proposons une sélection soigneusement choisie de pièces contemporaines alliant qualité, confort et élégance. En boutique ou en ligne, chaque cliente bénéficie d’un accompagnement attentionné et d’une expertise sincère. Notre boutique s’étend sur deux étages de vêtements et d’accessoires, avec des cabines d’essayage privées conçues pour offrir confort et tranquillité. Que vous recherchiez des essentiels du quotidien, des tenues pour une occasion spéciale ou un look signature, notre équipe est là pour vous guider. En ligne, nous offrons une expérience fluide, un service client réactif et une livraison rapide pour vous accompagner à chaque étape.
Contact info
6890 Saint Hubert, H2S2M6, Montreal, Canada
- 1888 605 5525
- info@1ereavenue.com
- www.1ereavenue.com
4.7
Excellent
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
Rachida served us, she was very patient and very available!! She also gave us recommendations on how to fit the dresses. The store itself was very organized and had many options!
December 30, 2025
Unprompted review
Advertisement
A Trusted Source for Quality and Style
I’ve been purchasing all of my clothing from 1ère Avenue, and I couldn’t be happier. Their garments are from trusted, high‑quality brands, and I’ve never been disappointed with a single purchase. The quality is consistently excellent, and the way everything is packaged and shipped is truly impressive. This last purchase was a jacket to take travelling. It is perfect.
April 12, 2026
Unprompted review
Reply from 1ère Avenue
Hi Marie-Eve,
Thank you so much for your kind comments! We are so happy to hear that and we will make sure to pass along your comments to Tamara. :)
Tamara was wonderful and we said YES to…
Tamara was wonderful and we said YES to the dress. She brought great suggestions and we had time to and space in the store. Never felt rush. Best store experience.
March 7, 2026
Unprompted review
Reply from 1ère Avenue
Hi Katherine,
Thank you for your kind comments! We are SO happy to hear that you loved your experience and that you said yes to your dream dress! We appreciate your support! 😊
Tamara thank you
Tamara thank you! You were very helpful, the boutique is very nice and they cater many different price, and beautiful dress! Thank you for your service!
February 22, 2026
Unprompted review
Reply from 1ère Avenue
Hi Angela,
Thank you for your kind comments! We are so happy to hear you enjoyed your visit with us and we will pass your comments along to Tamara!
Advertisement
Exceptional service and dress quality
Exceptional service and dress quality! We had such a great experience shopping our prom dresses.
February 22, 2026
Unprompted review
Reply from 1ère Avenue
Hi Annabel,
Thank you so much for your lovely comments, we are so happy to hear that you enjoyed your experience with us! We hope you found your dream dresses! 😊
It was an amazing experience
It was an amazing experience. Rachida helped me find a dress and was super sweet though-out the whole experience.
January 30, 2026
Unprompted review
Reply from 1ère Avenue
Hi Caitlin,
Thank you so much for your kind words! We’re thrilled to hear you found your perfect dress! We will be sure to let Rachida know. :)
I had an amazing experience
I had an amazing experience. Stephany would helped me was honest and so pure. I was comfortable. She helped me find the perfect dress from me.
January 28, 2026
Unprompted review
Reply from 1ère Avenue
Hi Nelly,
Thank you so much for your kind words! We’re thrilled to hear you found your perfect dress!
Very nice staff
Very nice staff. Adora was exceptional and very patient with us... taking her time and proposing nice alternative to suit the taste of my daughter for her prom dress. A great experience! My girl is happy!
January 26, 2026
Unprompted review
Reply from 1ère Avenue
Hi Louise-Helene,
Thank you so much for your kind words! We’re thrilled to hear your daughter is so happy with her prom dress. Adora and the team will be so happy to hear this!
Advertisement
My daughter fell in love with her prom…
My daughter fell in love with her prom dress from 1ere Avenue. Fantastic quality and service thanks to Tamara and staff!
January 23, 2026
Unprompted review
Reply from 1ère Avenue
Hi Andria,
Thank you so much for the kind words! We’re thrilled to hear your daughter loves her prom dress. Tamara and the team will be so happy to hear this!
Very good service
January 22, 2026
Unprompted review
Reply from 1ère Avenue
Hi Cynthia,
Thank you so much for your kind feedback!
Amazing service !!
The girl Melissa helping me choose my prom dress was very patient and professional. Thank you so much for helping me pick my dress and being apart of my big day.
January 12, 2026
Unprompted review
Reply from 1ère Avenue
Hi Alissa,
We are so happy to hear that you enjoyed your experience with Melissa and that we were able to be a part of your big day! Thank you for your support. :)
Super bon service merci
January 5, 2026
Unprompted review
Reply from 1ère Avenue
Bonjour Norah,
Merci beaucoup pour vos aimables commentaires! Nous apprécions votre soutien!
Advertisement
A 5 star experience!
Anaïs and the whole staff were super kind the day I went to choose my dress. It was a wonderful experience and I would 100% recommend it to anyone that want to find their dream dress! :))
January 3, 2026
Unprompted review
So impossibly helpful Tamara was the…
So impossibly helpful Tamara was the best help to find my perfect dress!!
January 4, 2026
Unprompted review
My sister was served by Tamara for her…
My sister was served by Tamara for her prom dress. She and the whole staff are absolutely incredible! They were super helpful, honest and were a great guidance. So welcoming, caring and loving. They also have a beautiful selection of dresses! hands down THE place to go for dress shopping.
January 4, 2026
Unprompted review
Reply from 1ère Avenue
Hello Alexia,
Thank you so much for your amazing comments, we are so happy to hear you enjoyed your experience with our team! We really appreciate your support!
Excellent service!
Excellent service!! Very welcoming and courteous. Big selection of dresses. They let you take your time and guide you in your selection. Very sweet and kind staff. Especially Annie, Steve and Tamara. You guys are the best. Loved the whole experience of prom dress shopping for my daughter. You guys made it special. Thanks a lot❤️
January 4, 2026
Unprompted review
Reply from 1ère Avenue
Hello Sonia,
Thank you so much for your amazing comments, we are so happy to hear you had such a special experience with our team! We really appreciate your support and we will pass along the comments to everyone!
Advertisement
Served by Tamara and Steve and Annie…
Served by Tamara and Steve and Annie for my prom dress! they were absolutely amazing! they payed close attention to detail and showed that they really care about their clients. Such warm and welcoming people. they were honest, helpful and sincere. this is the place to go for hospitality. thanks to the amazing team, i said yes to the dress! also such a beautiful selection of dresses! it’s THE place to go.
January 4, 2026
Unprompted review
Reply from 1ère Avenue
Hello Karina,
Wow thank you so much for your kind comments! We are so happy to hear you enjoyed your experience with us, it truly means the world. I will make sure to pass along your comments to the entire team!
Awesome customer service by Stephanie!
December 30, 2025
Unprompted review
Reply from 1ère Avenue
Hi Alice,
Thank you for your kind comments! We are so happy we could help you!
Absolutely fantastic options and help!
December 30, 2025
Unprompted review
Reply from 1ère Avenue
Hi Evelyn,
Thank you for your kind comments and for visiting our boutique!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.