From Malik calling & showing their work to the surveyor coming to measure ran smoothly.My order was checked & I received updates with fitting date. This had to be changed but worked bank holiday Mond... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mick and Nigel installed our Windows and doors last week. They did a great job with no damage to decor. We were kept informed throughout the installation. Very pleased with the work and quality o... See more
Company replied
Genuinely brilliant. From the consultation with Josh to the survey and the installation by Mick and Nigel. Their customer service and communication is spot on. Before choosing 1st glass we’d h... See more
Company replied
Lee fitted our new composite front door yesterday and I honestly couldn’t be happier with the result. From start to finish he was friendly, courteous and really easy to have around. His attenti... See more
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Company details
- PVC Windows Supplier
- Door Manufacturer
- Door Supplier
- Double Glazing Installer
- Window Installation Service
- Window Supplier
Written by the company
Opening Offer £225 off per window £325 off per door (includes composite)
Contact info
5 - 7 Well Lane, WF17 5HQ, Batley, United Kingdom
- 01274500912
- info@1stglassuk.co.uk
- www.1stglassuk.co.uk
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A company that cares
From start to finish every member of staff were brilliant & helpful! Sales guy Mo lovely & advised us which windows needed replacing. Even when I phoned a couple of weeks later after putting the order in to ask if 2 small open windows could be added to 2 windows, not a problem! nothing was too much trouble!
Had windows & doors fitted yesterday Adil & Junaid worked non stop (I managed to get them to have a couple
of cups of tea!!!) They put sheets down to protect the floor, cleaned up after they had finished Inside & outside!
We are really pleased with the windows & doors they look great & already we can feel the benefit the rooms are warmer!!!!
I would definitley recommend 1stglass to anyone thinking of having windows or doors replaced! You will get looked after from start to finish by staff who care about their customers.
Thank you guys great customer service!
May 12, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Karen, we always aim to please.
Adil and Junaid are a real credit to the company they always go that extra mile for customer satisfaction. They would both like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation adding "it was a real pleasure and thanks again for the cuppa".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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When the worst thing I can say is he is a Huddersfield Town fan
The office based team kept me in the loop and where happy to answer any queries I had both within the 14 day “cool-down” ( money back) period and pre install.
The pre install “engineer was on time and undertook his measurements etc without me missing a line of “salvage hunters”.
Despite one being DOGged by being a Huddersfield town fan and the other having an infatuation of men in shorts playing with odd shaped balls, both Ryce and Gary of The install team were surprisingly articulate.
They were courteous and good natured from arrival to clean up.
They consulted with me from the start regarding my convenience in the order they fitted windows down to the type of trim to finish the job. They answered my “ how’s , “what’s” and “why’s” fully and informatively, no matter how tedious that must have been.
I was working from home at the time and felt they showed awareness of this and made adjustments to avoid any conflict of work spaces without asking.
Without blowing the proverbial smoke , I even love my door knocker.
Thank you gentlemen for an almost enjoyable afternoon.
May 12, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Coullin, we always aim to please.
Gary and Reece are a real credit to the company they always keep our high standards we expect from out installers. They would both like to thank you for your recognition of their workmanship and also for your hospitality and banter throughout the installation adding "not had that much fun on an install in a long long time, bants galore all through the job"
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.
Lovely windows
Gary and Reece installed my windows and they were courteous, tidy and patient. I'm really happy with their work.
I removed a star because the process of booking the work was arduous. There was very little communication or written confirmation which at times felt worrying (had I just given money to strangers) and tiring (I felt like I had to chase). At one point I made a phone call and somebody answered and asked me where I got the number from, so again, that made me feel nervous. It all worked out in the end and I got lovely windows and my FENSA certificate. It just felt a bit dodgy at one point, that's all.
April 15, 2026
Unprompted review
Reply from 1st Glass UK
sorry to hear this Anna, we are usually praised for our communication throughout the experience so i'm not too sure what's happened but we would certainly like to apologize for any ill feeling this may have caused you.
We are delighted to hear your 1st Glass Uk installation went as expected, to our very high standard. Gary and Reece are a real credit to the company and would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Great job
Great job. Windows look amazing. Well cleaned up after no problems. Ivan Shaun both nice polite and a good job. Thanks.
May 11, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass UK experience was perfect for you Mark, we always aim to please.
Ivan and Shaun would both like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your great honest review its very much appreciated.
Really pleased with new front door
Absolutely delighted with the new door. The installation was quick and efficient, and the quality of the workmanship is outstanding. The finish is top class and the door looks amazing. Professional, reliable, and clearly take pride in their work. Would happily recommend to anyone looking for a high-quality installation.
May 9, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Laula, we always aim to please.
We would also like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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Professional install, friendly fitters.
Chris and Anthony were friendly and did a professional job with my door install. Would recommend these guys again. Very pleased with my new door.
May 8, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Oliver, we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Chris and Anthony did a super job of…
Chris and Anthony did a super job of installing my new back door - they were polite and friendly and tidied up before they left. Thanks
May 8, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Liz, we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
They kept me well informed. 1st glass 1st class
They kept me well informed, they were attentive reasonable priced and they were on time with fitting as promised. Lee the fitter was extremely good, hard working and very pleasant in manner.
May 7, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear both your 1st Glass Uk experiences have been perfect for you for you Karen, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
This is the 2nd time I have used this…
This is the 2nd time I have used this company..door 1st time round x now 2 kitchen windows
Their pricing is fair, the products are good, the fitters are efficient x tidy up afterwards, can’t ask for any more
A big shout out to Lee.. very friendly.. worked hard x made an excellent job of cleaning up afterwards!
May 6, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear both your 1st Glass Uk experiences have been perfect for you for you Brenda, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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My front door has made such a…
My front door has made such a difference to my house. I am so pleased with it. The guy that fitted it made a very good job. Well done First Glass
May 6, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Tracey, we always aim to please.
Lee the installer would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
EXCEPTIONAL COMPANY
I rarely leave reviews be they good or bad but in this case I just have to sing the praises of 1st glass windows limited who have just fitted my new front door.The workmanship delivered by Adil and his colleague is exceptional and I am delighted with the results.As promised I received a text message saying they were on their way and they arrived dead on time as well.Everything was done to a very high standard and everything was left spotless and not a bit of rubbish to be seen.Very glad I chose this company.Thank you
May 8, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Paul, we always aim to please.
Adil & Junaid would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your exceptional honest review its very much appreciated.
Fitting doors and wine
New
The service was great from the office
The fitters Anthony and Chris were great pair of lads worked hard all day very polite
answered all my questions they cleaned everything up when they had finished very good experience on my part
1
May 2, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Antonio, we always aim to please.
Anthony and Chris are a real credit to the company they always go the extra mile for customer satisfaction. They would both like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Fabulous company to work with
I had First Glass back out to replace the windows and door on my back porch. Paul and Dan were fab and did such a great job. They were also very careful of my prized roses that are directly under the windows they were replacing so I am very appreciative of that. They left everything spotless and tidied away all the old frames and doors. Thrilled!
I do have a couple more jobs id like doing and wouldn't approach anyone else other than 1st glass for any window or doors in future.
Thanks once again!
May 7, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Lottie, we always aim to please.
Dan and Paul are a real credit to the company they always go the extra mile for customer satisfaction, They would both like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd again like to thank you for taking the time out of your day to write us you kind honest review its very much appreciated.
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Stu and Dan came out and fitted are…
Stu and Dan came out and fitted are windows 2 lovely hard working polite men, covered all our carpets, and cleaned up after themselves
May 6, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Mrs Howden, we always aim to please.
Stu & Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Absolutely fabulous company would…
Absolutely fabulous company would highly recommend the installer reece was fabulous from start to finish kept us updated throughout the full process he was very polite and friendly we let him get on with the installation after explaining everything he's done a smashing job on the house have no faults at all so if you need a new door or windows why not use first glass 😀 we have never seen a door like it very bright and definitely spotted the quality is amazing and the service was spot on and thanks again x
May 6, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Nicole, we always aim to please.
Reece is a real credit to the company he always upholds our no mess no stress policy for our customers. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fabulous honest review its very much appreciated x
Would recommend
Chris and Anthony came to fit our new windows and door. The whole service was straightforward and easy from the start. Courteous and friendly staff. Would recommend
April 27, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Gina, we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Great quality windows and doors.
The windows and doors are very good quality.the fitters did a great job,
I would highly recommend this company.
May 4, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Mr Pilkington, we always aim to please.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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Stuart and Dan fitted my new doors and…
Stuart and Dan fitted my new doors and they are fantastic great quality and would definitely recommend 1st glass as a company they kept me informed of what was going on and were very professional and doors are beautiful
May 5, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Joanne, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.
First Glass are great!
From Malik calling & showing their work to the surveyor coming to measure ran smoothly.My order was checked & I received updates with fitting date.
This had to be changed but worked bank holiday Monday & installed our new door! Thank you Adil & Junaid! Also the team manufacturing our door! I love it
May 4, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you, we always aim to please.
Adil and Junaid would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
My experience with 1stglassuk…
My experience with 1stglassuk throughout was excellent, from getting the quote to sealing the deal. Very friendly and informative. They sent me Lee Jones to fit a door and window, He removed the old and fitted the new in such good time. He also cleaned up any mess which I was expecting to have to do. Highly recommended.
May 1, 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Elaine, we always aim to please.
Lee is a real credit to the company he always upholds our no mess no stress policy. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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