Really poor
Really poor. Spent £50 on socks that never arrived. When queried they blamed the courier ( Royal Mail) but said they would sent a replacement if I covered the postage (from Australia)…I am now £50 out of pocket and sockless!
Avoid.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really poor. Spent £50 on socks that never arrived. When queried they blamed the courier ( Royal Mail) but said they would sent a replacement if I covered the postage (from Australia)…I am now £50 out of pocket and sockless!
Avoid.
There is another company from Australia that copies 3am Latte socks and packaging. Both look the same. There is a large difference. 3am Latte socks are much better.
The socks are not high quality, they bobble up and shrink. The tank top vests are undersized. They do not accept returns AT ALL which they say is due to hygiene reasons but all other online retailers accept returns of socks and t shirts! Absolutely terrible company and I would not use again
Socks shrink in the wash. Even under instructions. Although the customer service is worse. There are better socks out there. Save your money.
If you are looking for the perfect slouchy sock- this is it. It’s very high quality. These feel substantial, tightly woven, and great on the feet. I have particularly wide ankles and lower calves and this is not tight on me.
The owners were kind enough to extend a solution for a mistake on my part with ordering. They were extremely kind and quick to respond.
Please support this business !
They advertise themselves as high quality but it for sure isn't worth the quality you get for $20 per pair of socks not to mention the shipping is not free either, for some reason the black pairs have a logo saying 3am on the bottom but the white ones don't, and as soon as I wore them the 1st time they started pilling like they were old.. Not what I would expect for a $20 pair of socks and I can't get a refund anyway so I wasted $200 on a set of 14 socks.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.