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Rated 1 out of 5 stars

because of the ending of support for windows ten, I had to buy a windows 11 computer, but cannot update to the latest version because the computer doesn't have enough space, even with a 64gb USB.

Rated 5 out of 5 stars

What a great team at 3D Windows - from Richard's sales visit to the two fitters who carried out the work! Richard took the time to explain the work to be carried out and the manufacturing process, and... See more

Rated 5 out of 5 stars

Got in contact via email after receiving a flier through the door. The following day a return phone call had been arranged which led to a quote the very same evening! Just over 2 weeks later and... See more

Rated 1 out of 5 stars

This company recently knocked on my mother’s door uninvited and they used high pressure selling to a 90 year old lady, they persuaded her that her front door was insecure and was likely going to be br... See more

Company replied

Company details

  1. Construction Company

Written by the company

Delivering the highest Quality, Value & Customer Service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

32 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sash window infill double glazing

3D windows were very professional and helpful from the enquiry stage through to the installation. The price was very competitive and I'm very pleased with the quality of the windows and the installation. The lads cleaned up after the installation and took all the debris/old windows away. I would definitely recommend 3D Windows.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Experience

What a great team at 3D Windows - from Richard's sales visit to the two fitters who carried out the work! Richard took the time to explain the work to be carried out and the manufacturing process, and to fully answer all our questions. The window fitters came when expected, were always courteous, fitted 14 windows over two days without any fuss and very little mess, and also cleaned up each day. And, the insurance and FENSA paperwork arrived swiftly after the job was completed. We love our new windows! Quality product and professional service.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

3D Windows Hereford - Highly Recommended

Dealing with 3D Windows has been a superb experience from start to finish, with no pressure. I now have nice new windows fitted throughout my property. Expertly fitted by Phil, who was friendly, courteous, clean and tidy, with nothing too much trouble. Thank you Richard and the Team at 3D Windows Hereford. Highly recommended if you are in the market for quality new windows etc.

May 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Asked em to call round to give me a…

Asked em to call round to give me a quote and didn’t turn up numerous times so gave up,on the

I had already called your office to tell them I had to go to the dentist and wouldn’t be available on Friday afternoon when you called round

May 3, 2024
Unprompted review
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Reply from windows

Good afternoon, Mr Crane
Following your recent review I have endeavoured to work out why on this occasion we have not met expectation. I have to challenge the comments, you have re-scheduled two appointments. The most recent one we had booked was for Friday 3rd May at 4pm. Our representative arrived at 3.45pm. At 4pm we knocked the door, without success, the side windows were open. I tried the contact number at 4.20pm and the call was cancelled. I used the opportunity to complete paperwork and tried the door again at 4.53pm, I was unable to make contact. I tried everything I could to make contact. The review is far from accurate and I am disappointed you have deemed it necessary to write it. I am available to discuss the matter in further detail at any convenient time.
Mike 01432 278020

Rated 5 out of 5 stars

A pleasant experience from start to…

A pleasant experience from start to finish. The salesperson was honest and did not put any pressure to sell his products, instead he answered all questions and gave advice which was appreciated. The installers worked quickly, with respect for the owners and the property. I recommend them with confidence.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Richard was extremely helpful from…

Richard was extremely helpful from start to finish. Nothing was too much bother. The team turned up on time & completed the work to schedule. Very clean, tidy & respectful throughout the process of fitting. We highly recommend them quality of service.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

So impressed from start to finish!

So impressed from start to finish!. Very professional and meticulous . Cannot fault anything. Job was completed in a timely manner and all questions answered. Job well done Steve and Eddie thank you so much!!
Lisa and Tony James

January 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly recommend them

I had my windows and doors changed by them and I can say that I'm happy with their work, good communication, good services and they are professional. The team that fitted them was great, they've done a great job and cleaned after them. Highly recommend them. Thank you.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great job, great price.

Steve was polite and friendly, he did a great job fitting a new exterior door panel with cat flap, he cleared up after himself and made my two cats very happy. I would definitely recommend 3D Windows.

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Replacement Windows and a Door

Hi
I have just had my windows and a door replaced by 3D windows. The team was very professional and worked well , they respected my home. I am very happy with the results. Will definitely recommend them for you.

January 6, 2023
Unprompted review
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Rated 5 out of 5 stars

We have recently had fitted a bedroom…

We have recently had fitted a bedroom window and a front door, both excellent products and both expertly fitted by Phil and Jordan, very professional, knowledgeable and courteous, I would definitely ask for these guys to fit our future windows. They are a credit to 3D windows, thank you very much.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Richard squeezed us in to make a last…

Richard squeezed us in to make a last minute window for us - which we really appreciate as it will look so much better in our new kitchen! ☺️ PHIL did the fitting - he was lovely - friendly, respectful, professional, cracked on with his work and very conscientious. We hope we can have PHIL to fit our UPVC back door and 2 composite doors that will be coming! Thank you!

November 11, 2021
Unprompted review
Rated 1 out of 5 stars

Wasted my time and were rude

Emailed asking if they deal with aluminium windows-they replied Yes. Someone came for quote. He was late, no apology. I asked for a quote for aluminium (sash and casement) and wooden casement. I found him to be extremely rude, smirking/laughing when I suggested these-commenting 'you realise aluminium is expensive' -but he didn't say there was a problem and measured everything. He said quote would be about a week. Over 3 weeks later hadn't heard, I emailed, no reply after a week, so I called, over another week later I was called back -they can't source sash- that's ok, but won't quote for wood or aluminium casement as they don't do this - why say you do aluminium casement, measure my house and then weeks later say you don't? I feel they didn't take me seriously.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Had all of my windows replaced by this company in stages, and just had the last 2 fitted. Dealt with various people in the office and different lads fitting, all polite and helpful. Very happy with the work. Saving for a conservatory next, and will definitely be in touch nearer the time.Thanks all.

February 19, 2021
Unprompted review
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Rated 5 out of 5 stars

great service

Had roof done on my carport and dry verge to the house apex. The workman worked tirelessly in cold and wet to get the job completed quickly before other tradesman were due. Left everything very tidy. A great price too.

February 18, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid

This company recently knocked on my mother’s door uninvited and they used high pressure selling to a 90 year old lady, they persuaded her that her front door was insecure and was likely going to be broken into while she sleeps. shame on you, would recommend avoiding at all costs.

November 12, 2020
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Reply from windows

Hello Peter. Sorry for your mums experience but I would of thought you would of contacted the company just to check that you have the correct company. I don’t knew where your mun is and I don’t think it was 3D windows but if you had contact the company and it was us, we could have checked and brought the person concerned in to retrain or dismiss depending on our findings. Please can you contact the company so we can get to the bottom of it please.

Rated 5 out of 5 stars

WOW!

WOW!! So impressed with my front door! its completely changed the look of my house. would highly recommend to anyone! very friendly people also

October 29, 2020
Unprompted review

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