3uTools Reviews 

32
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Many years ago I jailbroke my iPhoneXR and at the time I wasn't able to comprehend the implications it would cause down the line. I found myself unable to update to the latest firmware and stru... See more

Company replied

Rated 1 out of 5 stars

I downloaded their software because I really wanted to be able to retrieve photos from an old iphone (of which I forgot the passcode). After downloading the software I got messages that something went... See more

Rated 5 out of 5 stars

Absolutely the BEST tool for downloading photos and video to a pc. Its actually the only good way I have ever tried. AND it can rename imported photos to date - and NOT the insanely stupid def... See more

Rated 5 out of 5 stars

i have a 12 pro was using beta version on my phone, wanted to revert tried using itunes which broke my phone 3u tools managed to restore thanks so much for this gigachad peice of software

Company details

  1. Software Company
  2. also in
  3. Computer Software Store
  4. Software Vendor

Written by the company

3uTools supports to back up and restore, flash and jailbreak, manage files (photos, videos, contacts...), it provides one-click download for iOS users with genuine iOS apps, popular games, free ringtones and HD wallpapers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(32)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Thank you so much 3uTools

Thank you so much 3uTools
I was able to fix my mum's iPhone X stuck in DFU mode with 3uTools, one day when my mum was using it just got broken somehow.
Then I tried taking it to my local phone repair shop, the man said it can't be repaired.
I was trying to look for a tool which will help me fix my mum's iPhone X and then I found 3uTools
It let me download the image and also helped me fix it.
I give this app a 5/5

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

This is real not bot ok this helped me…

This is real not bot ok this helped me so much bro I kept using nugget iOS on my phone and it bootloop my iphone I was scared it had so much stuff ITUNES did not work when I tried to restore and update now 3utools i wasnt able to keep my phone data as the update wasn't working but I was able to resurrect the iphone this works and is a good app PSA this is not mallaware or virus I tested it and to make sure I'm not a bot skibidi toilet granny mods n166er

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

I think this is malware

I think this is malware. I like jailbreaking and i have read about what 3utools has done to other people. personally the unstall process should not be that hard but it was when i used it and it was not helpful to me, You are better off using itunes for syncing and legacy ios kit for jailbreaking

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

This app saved my phone

This app saved my phone, i downloaded public beta of ios 26, wasnt satisfied with it so i tried to get back to ios 18, itunes kept shooting an error at me because my screen has been replaced, 3u tools had no problem and flashed my phone right back into ios 18. Amazing app im so thankful this exists

July 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

REAL REVIEW, it worked !!!!!! and i was desperately stuck in a bootloop for 2 weeks

REAL REVIEW ! Omgggggggg guys I was desperate and it's the ONLY app which worked ! I used Imazing, Itunes, went to a data collection store, event went to the Apple store and they were only offering to restore my phone !!! My phone was stuck on the Apple logo for 2 weeks :0 3uTools was my last hope before restoring my phone ! So I downloaded the app and used the EASY FLASH, FIX FLASH option and after 4 attemps that failed, my phone was back to normal with all my datas omgggggggggggggg ! and the app is FREE !!! I had a store in NY quoting 1k MINIUM omfg thank

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I really love their software

I really love their software, i’ve been using it for years and more to come, it’s ad free and very useful. i wish it was more jailbreak oriented but it’s okay.

March 10, 2025
Unprompted review
Rated 4 out of 5 stars

Resovled recovery boot loop for iPhoneXR

Many years ago I jailbroke my iPhoneXR and at the time I wasn't able to comprehend the implications it would cause down the line.
I found myself unable to update to the latest firmware and struggled to fix my 'stuck in time' phone.
I tried everything from iTunes to ReiBoot, and other pieces of software that require you to pay.
3uTools helped me to get my phone out of this recovery loop and restore my iPhone.
It took just over 4 hours of browsing to stumble upon this software and after just 30 minutes of troubleshooting I had resolved my issue.
Not to mention I wasn't bombarded with advertisements or forced to enter a subscription.
High commendations for these guys.

March 2, 2025
Unprompted review
3uTools logo

Reply from 3uTools

Thank you for your feedback! 3uTools is an all-in-one tool for iOS devices, which makes it easier for users to jailbreak and flash
and manage their iPhone apps, photos, music, ringtones, videos, and other multimedia files. Have a nice day!

Advertisement
Rated 1 out of 5 stars

hacked me with 16 viruses (malware)…

Honestly if i could rate it a 0 star then i would be more than happy to. After installing the software to try and jailbreak my iphone 4s i started the jail break process it said failed action and after every time it failed it gave me a threat warning and was saying that my pc is in danger i went on the windows security in settings and on the malwarebytes anti virus software and its detected that i have been hacked me with 16 viruses (malware) (neshta and a couple unnamed malware)

February 24, 2025
Unprompted review
3uTools logo

Reply from 3uTools

Hi fred baker,
Thank you for sharing your experience, and I’m sorry to hear about the trouble you’ve faced. It sounds incredibly frustrating to encounter a failed jailbreak process and discover malware threats on your PC. That’s not the outcome anyone wants.
To clarify, 3uTools is developed by an independent team, and experiences can vary depending on where it’s downloaded from or how it’s used. It’s concerning that Windows Security and Malwarebytes detected 16 viruses after your attempt. For your safety, I’d recommend a few steps:
Disconnect your PC from the internet temporarily to limit any potential spread.

Run a full scan with Malwarebytes and Windows Defender to quarantine and remove the threats.

If possible, uninstall 3uTools and download it again from the official site (3u.com) to ensure you’re using a legitimate version, as unofficial sources can sometimes bundle malware.
We often run tests on Virustotal, and No security vendors flagged our file as malicious.

If you’re comfortable sharing more details (like where you downloaded it from or the specific error during the jailbreak), I’d be happy to look into it further and try to assist. Jailbreaking an iPhone 4S should be straightforward with the right setup, so it’s possible something went off-track here.

I totally get why you’d want to give it a one-star rating after this—your feedback is valuable, and I hope we can turn this around for you. Let me know how I can help!

Best,
3uTools Team

Rated 5 out of 5 stars

Best App EVER!

It’s was wonderful really easy to use beginner friendly and it’s really quick it take 15 minutes max for a restoration

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

It's ACTUALLY FREE!

How is anyone rating this less than 5-stars? I tried a dozen different programs before this and it's all a come-on. The 'free' data transfer is never free. It's always a few of your songs and then you're paying upwards of $35 to download the rest.

Thanks to this awesome program I was able to get my music off my failing iPhone and onto my failing laptop. I had already had to have the OS reinstalled and had lost all my data. If my phone failed, my 1756 songs would have been lost forever! I wasted SO MUCH time with the other programs that were supposedly reviewed and said to be free that I worried I wouldn't find something real in time. Luckily, I read a Reddit thread where this was recommended and tried it. It took like 30 minutes to get it downloaded and working and about 20 minutes to get all the songs transferred to my computer. I was able to easily import them to iTunes through the Import Folder function. I also made a back-up to a thumb drive which secures all my music files in the event my phone and laptop completely fail.

I'm really so grateful for this HONESTLY FREE program!

March 28, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely the BEST tool for…

Absolutely the BEST tool for downloading photos and video to a pc. Its actually the only good way I have ever tried.

AND it can rename imported photos to date - and NOT the insanely stupid default naming Apple has.

Not paid to write this :)

LOVE IT!

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

This Tool Did Not Worked for me i Still lost My Data

My Phone iPhone 11 Pro Max Was Stuck on Boot Loop i use this too to update my iPhone Without Lossing Data Retain Data and unfortunately it did not pass and i was stuck on the Apple Logo and the Tool did not do anything to Recover My iPhone Data this program Will Cause Data Loss on your iPhone and Will Currupt it even more Stay Away From This Tool it will not Recover Your iPhone Data if you Stuck on a boot loop this will errased your data and Factory Restore your iPhone to the latest version and if you was Jailbroken this tool will not work to recover any Data Lost

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

i have a 12 pro was using beta version…

i have a 12 pro was using beta version on my phone, wanted to revert tried using itunes which broke my phone 3u tools managed to restore thanks so much for this gigachad peice of software

September 3, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

This software downloaded viruses onto my laptop

I downloaded their software because I really wanted to be able to retrieve photos from an old iphone (of which I forgot the passcode). After downloading the software I got messages that something went wrong. I then immediately ran a trendmicro housecall online scan and 6 threaths were found, amongst other a trojan horse. So I would not recommend anyone to download their software (Chinese origin).

September 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look