7-ELEVEN Reviews 

I appreciate the lead sales manager Sarah. She's always friendly and helpful i wish their were more like her.i would give her ten stars

Today was one of the most humiliating shopping experiences I've ever had.

I walked into this store for the very first time as a customer. I'm a business owner myself, and all I wanted was a soda and a bag of chips. That's it. Instead of being treated like a paying customer, I was immediately made to feel like a criminal.

I truly believe I was singled out because I'm Black. I was watched, followed, and treated as if I was there to steal something when stealing never even crossed my mind. It's heartbreaking that simply walking into a store can lead to being judged before you've even made it to the register.

The man I spoke with told me he was the owner, but I later found out that wasn't true. He called the police on me even though I wasn't doing anything wrong. I didn't run or leave—I stayed right there because I knew I had done nothing wrong. When the police arrived, I asked them what law I had broken. Their response was that I hadn't done anything wrong.

What hurt just as much was feeling like my concerns didn't matter. When I asked the officer how I could file a complaint, I felt like he didn't care and brushed me off.

As a business owner myself, I would never treat another human being this way. Every customer deserves respect, regardless of the color of their skin. No one should have to walk into a store for a drink and a snack and leave feeling humiliated, embarrassed, and targeted.

This experience left me feeling that racism is still very real, and today I was on the receiving end of it. Because of what I experienced, I cannot recommend this store. I hope no one else has to go through what I went through.
This I will be reaching out to 7-Eleven Corporate and Discrimination Complaint with the State of Arizona..this will get solve

7-Eleven has this big promotion going on now or you could save $.50 per gallon, and with today’s gas prices who couldn’t use that savings on the seventh and the 11th of the month. Not true.

They make it exceptionally difficult. You have to download the app. You have to give your blood type and your Social Security number practically.

It is bad business to make it difficult for a customer to get a benefit that you are advertising and marketing like crazy

Shame on you

Customer service was very rude when I tried to understand how the app works. The representative did not explain the process properly and was unhelpful.
Additionally, the price shown in the app was calculated as 180.9 × 35 L = 74.14, which is confusing and does not seem correct. I was unable to get a clear explanation for this calculation.
I hope this feedback will be taken seriously and improvements will be made in both customer support and clarity of pricing.

they're always there for you with a smile helpful thoughtful even little pump your gas sometimes I love their Bakery choices they're always fresh cookies are softand the donuts coffee is always hot Slurpees are always cold they're genuine.

This review is for the 7-11 on Runnymede and Dundas Streets, Toronto, Ontario, Canada. Friendly service and impeccably clean store. I was amazed at how good the coffee is! Better than Starbucks, Tim Hortons and even the local independent coffee shops. Got coffee for me and my mom and it’s the first time in ages that she drank an entire cup of coffee. She has cognitive issues and everything tastes off to her now, but she was so happy with her coffee. Also, the snacks and sweets available at the store are like no other. Perfect for the days when you realize life is too short to worry about calories.

Not a single item of food was available except two slices of pizza. Not a single sandwich or taquito.

Staff need to be trained on heating their "toasties". Warmed bread does not a toastie make.

Hello I’m sorry who is the boss of this 7/11 can you look your cameras 8/8 time 00:20 be woman inside just cut she is nails and cleaning the nails near the food and microwave front even I look her hand and eye she don’t care there is public convince store not nail salon or something like this maybe the you can pay more attention to your employe or people who stay inside so many people buy food there we must eat people nails ??? Really first time I ever see in one country cut the nail in convince store. So disgusting hope you really responsible my tis message thank you
No. 111號, Ximen St, North District, Hsinchu City, 300

Let ME start by saying this 7-11 on commercial Blvd in tamarac Florida was very nice years ago before The fired or Got rid of The good workers. There's only 2 good girls left there on second shift one and The other on weekends the Indian lady very nice. However The 3 rd shift has been very problematic for the last few years now. Especially The heavy set Guy there now. Has no customer service skills whatsoever AND always thinks he's right. But The biggest mistake he made was accusing ME of stealing something. I told him show ME the video 📸, of course he couldn't cause I took nothing. Very bad mood he could get sued for that and embarrassing myself and whoever else he does that to in front of customers. Very rarely do these complaints unless it's become problematic. Just like The last Guy on 3rd shift, made a lot of enemies always Saw cops there on his shift. I've seen the Indian owner AND he really needs to hire better workers for this 3rd shift, cause he's going to end up having a lot of fires 🔥 to put out because of these, rude 3rd shift workers that he's been hiring. So just warning anyone try not to Go there too late at night 🌉!

Hi there
I’ve been going to seven eleven for a few years now to get a coffee, so happy with the oat milk , but would love to see almond milk sugar free .
Today l tried the Daniel’s Pineapple Donut ,
IT WAS HORRIBLE , NO TASTE , THE ICING WAS CRAP AND BROKE APART . A REAL TRADITIONAL PINEAPPLE DONUT HAS THE PINEAPPLE FLAVOUR THROUGHOUT THE DOUGH .. NOT ANY ICING ..
I TRIED ALSO THE DANIRLS COCONUT DONUT IT ALSO WAS ABSOLUTELY DISGUSTING.
THE REALLY THICK LAYER OF ICING SUGAR FROSTING WITH SHARDS OF COCONUT ALMOST MADE ME SICK …
SHAME ON YOU SEVEN ELEVEN FOR TRYING TO CONVINCE LOYAL CUSTOMERS TO TRY AND SPEND MONEY ON THAT GARBAGE..
ITS POOR QUALITY AND YOU SHOULD NOT SELL THAT TO PEOPLE…
YOU SHOULD APPROACH BOSTON DONUTS THEY ARE INCREDIBLE AND PEOPLE LOVE PAYING FOR GREAT QUALITY NOT THE CRAP YOU’VE JUST INTRODUCED …
GET RID OF DANIELS DONUTS THEY ARE DISGUSTINGLY HORRIBLE

Probably the dirtiest and filthiest gasoline pumps and island that zi have ever encountered.
The local health department should shut them down

I went to get coffee and the coffee counter was filthy dirty after the morning rush, I tried to fill my cup and coffee pots were almost empty. What coffee I did get had brown scum floating around in the top of cup like they never clean the pots this has happened more then once, the mini tacos were dried out and Cold. The gentleman that works the store is always on his phone, will not ever go back to the Pacos store in Denver Colorado 80221 and am Leary to try any other stores, I think I'll just stay away from any 7 11's

I already left a review on Google a couple weeks ago about going to the store but employee was smoking and said on break I open in 10 more min. Lolol

I tried again this morning 3/19/25 at 4:20am and he was open then bought 2 Orange juices totaling $4. I gave him 4 one dollar bills. He then tossed 1 bill back at me and said I don't like this bill I want a better bill. I looked at the guy and said What? He said I want a nicer bill. I said NO! Then I started to leave he kept saying I owe a $1!
I came back to counter and picked up the bill and said NO I gave u this now don't be an Ass! He said u no shop here anymore if u don't give new bill. I said take it or leave it i don't care and I didn't plan on coming here anymore.
7/11 corp should really check out last few weeks of reviews for this new Fanchise owner. You can see the big shift in negative reviews. And I have never seen a business that worked so hard to not want my business. Maybe this store doesn't want shoppers. Or maybe it's the one Morning Employee. But this young man does not know how to work in a customer service selling goods business.

I also have noticed how empty the parking lot has been last few weeks as well.

I go or used to go there in the mornings on my way to dialysis treatment. Not anymore Arco is not that far away. But as I was telling my Dialysis Technician what happened 2 weeks ago and this morning 3 other personnel over heard and said they too have noticed this store or morning employee has made them too to stop shopping there for coffee on way to work. If this Young man is still allowed to treat customers the same way he has been this Store will be changed into another failed closed 7/11.
I have copied this review and will be pasting it on all review sites as well as sending a Better Business Bueruo Complaint. And will tell anyone who is listening. I've never ever been band from a store due to a bent $1 bill. I will be stating and telling this feed back because I am so tired of the lack of customer service in the USA. Especially now that the consumer has to pay so much more for goods. We should have to take this type of shit from anyone asking for our $'s in such a negative way!

Carl Anderson "former 7/11 customer on Pasific Ave, Everett".
Reviewed on Wednesday morning 3/19/25

We stopped at the 7 11 in davenport Florida and Marie could not have been any more helpful. She was so energetic and just made our trip and day so much easier! Store number 16188. Thanks Marie!

This company is beyond horrible you can only work here if your a 41 year old bully with no goals in life,under educate drug and alcohol abuser. If you steal and your a lair you will fit right in

As a first responder it's difficult to find a restroom. And it's a big problem. So when your stores in Washington State especially in Auburn and Sea-tac make our work and lives and health very difficult. I understand the problem of vagrants but us first responders in dire need of a rest room. Ive even been kicked out of the store for begging. It's appalling and unbelievable to be honest. We work on the road for , accidents, power outages, wi-fi fiber ECT.... And you refuse us basic human needs is concerning. I'm saddened but it's a horrible experience at many 7-11 stores

Then employee refused to sell me cigarettes. After making me walk to my vehicle getting my id. Then he scanned his which is illegal in a way because he didn't scan mind. And the manager was no help because you know she took up for her employee, even though he was in the wrong she's trying to make it like he was being nice when he was actually breaking the law. I've been in this store many times and every time I would go to him, he would make me go back to my truck and get my idea what you know is fine.
I mean, he knows me. I've been in that store a lot of times He's the only employee that has done me this way.

Store 38086 largo fl 8890 ulmerton rd.
Very rude, she was on her cellular phone no paying attention to all the questions i was asking, no customer service, no ice,no sodas, no cups
9/15/24 12:25pm

The girl in the counter is very rude. I ask her to double the paper bag because I bought a bottle which is wet. She told me front of us that waste of paper bag. Her concern is the paper bag that cost of 25 cent. But not for the bottle that cost 120? And then she replied me a rude words..she have no training or what? She don't have any respect to the customer.. every customer heard what she said. She told me shut your mouth. Because I was talk to her . "You worried about paper bag. And you can ask me additional fee if need it".her reply shut your mouth..she very rude. Her name is DOY! I FEEL sorry for the company Is they have this kind of staff that make customer not to comeback again to that store . I'm living in Newport. If the Lawson is no available to what I need. I go to this 7/11 Brand near to AUB bank in Newport Because it's walking distance to where I live .I suggest you guys dont let this girl bully you.. Customer is always right!! She have nothing!

If my friend didn't stop me and ask me to leave..I'm not gonna leave that girl without talking to her supervisor..but don't worry.. I will comeback and see if she still there..I live here for almost 4 years..it's not the first time happen..she always whispering. lucky she have name tag..