97tax somehow represented themselves as IRS to me, and they are not IRS. I was confused. They charged me $199 and sent me a form to fill out for an installment plan. However, their support worked fast... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick and easy, took the fear of asking for payment plan from talking to a person, which feels more intimidating. I would have given 5 stars; but if you make a mistake you can't go back to correct, y... See more
Company replied
They are a legitimate company, not a scam BUT ALOT of reviews say customer service is very slow. I accidentally purchased tax preparation from them, thought I owed federal but it was state, a differe... See more
My concern is the turn around time from receiving the application to sign to what is next steps,am l just waiting to hear from 97tax.com or IRS.
Company replied
Company details
About 97tax.com
Written by the company
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.
We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.
What We Offer
- IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time.
- State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations.
- Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately.
- Nationwide Reach: We serve clients in all 50 states and U.S. territories.
As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
Contact info
1044 E BRANDON BLVD, 33511, BRANDON, United States
- support@97tax.com
- www.97tax.com
4.1
Great
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Knowing the stress we go through when…
Knowing the stress we go through when it comes to back taxes, the relief at the end of the day that there is a way to release some stress. Very pleasant and understanding, willing to work with me.
October 5, 2026
Reply from 97tax.com
Thank you for the 5 stars, Joann! We’re so glad 97tax could bring some relief during the stress of back taxes, and that our team was pleasant, understanding, and willing to work with you on your IRS payment plan. Means a lot to our team!
Buy having good customer service and…
Buy having good customer service and was very helpful when I asked a question. The respondents with me was straightforward.
October 7, 2026
Reply from 97tax.com
Thank you for the 5 stars! We’re so glad our team was helpful and straightforward when you had a question about your IRS payment plan. Reviews like yours keep us going!
Helpful and inexpensive
September 9, 2026
Reply from 97tax.com
Thank you for the 5 stars, Gary! We’re so glad you found 97tax helpful and the IRS payment plan service a good value. Thanks for taking a moment to share this!
Application and Service
I liked the fact that I was walked through step by step. I was able to chat with a live on the computer. I received my tracking number to receive my paperwork by USPS.
October 15, 2026
Reply from 97tax.com
Thank you for the 5 stars, Jessica! We’re so glad you felt walked through the IRS payment plan process step by step and that you received your tracking number for your paperwork right away. Wishing you all the best!
it was quick and easy
October 19, 2026
Reply from 97tax.com
Thank you for the 5 stars, Jack! We’re so glad the IRS payment plan process was quick and easy for you. Reviews like yours keep us going!
Very straight-forward process
Very straight-forward process; as long as it is effective I'm very satisfied.
October 14, 2026
Reply from 97tax.com
Thank you for the 5 stars, Peter! We’re so glad the IRS payment plan process was straight-forward and that you’re satisfied with 97tax. Wishing you all the best!
Reply from 97tax.com
Thank you for the 5 stars, Clara! We’re so glad your experience with 97tax and your IRS payment plan went well. Wishing you all the best!
It was fantastic and great and easy to…
It was fantastic and great and easy to use
September 29, 2026
Reply from 97tax.com
Thank you for the 5 stars, John! We’re so glad 97tax made your IRS payment plan fantastic, great, and easy to use. Means a lot to our team!
Not sure that anything has been done.
Not sure that anything has been done.
No feed back from IRS?
September 28, 2026
Reply from 97tax.com
Thank you for the feedback, Val. Once your signed application is mailed to the IRS, they contact you directly by mail, and a response can take up to 90 days. If you have any questions about your order or would like another copy of your application, please email support@97tax.com and we’ll be happy to help.
Information was quick and efficient!
Information was quick and efficient!
Great customer service!
Thank you!
September 22, 2026
Reply from 97tax.com
Thank you for the 5 stars! We’re so glad the information was quick and efficient and that you had great customer service with 97tax. Reviews like yours keep us going!
Reply from 97tax.com
Thank you for the 5 stars, Joann! We’re so glad you found 97tax helpful and considerate, and we hope your IRS payment plan works out well for you. Wishing you all the best!
Easy to understand and you’re guided…
Easy to understand and you’re guided through it
September 29, 2026
Reply from 97tax.com
Thank you for the 5 stars! We’re so glad the IRS payment plan process was easy to understand and that you felt guided through it with 97tax. Thanks for taking a moment to share this!
Great information and knowledge of the…
Great information and knowledge of the help that I needed thanks
September 29, 2026
Reply from 97tax.com
Thank you for the 5 stars! We’re so glad you found the information great and that our team knew exactly how to help with your IRS payment plan. Means a lot to our team!
Ease of use and payment choices economical.
How easy it was to apply and the payment choices.
September 29, 2026
Reply from 97tax.com
Thank you for the 5 stars, Daniel! We’re so glad applying for your IRS payment plan was easy and that the payment choices worked well for you. Reviews like yours keep us going!
Reply from 97tax.com
Thank you for the 5 stars, Salote! We’re so glad the application was easy and that you found 97tax affordable for your IRS payment plan. Means a lot to our team!
It was by the computer
September 25, 2026
Reply from 97tax.com
Thank you for the 5 stars, Debra! We’re so glad you were able to handle your IRS payment plan online through 97tax. Wishing you all the best!
Everything was worked out in 10mins or…
Everything was worked out in 10mins or so. Relieved a lot of stress.
September 21, 2026
Reply from 97tax.com
Thank you for the 4 stars, Donald! We're so glad everything was worked out quickly and that it relieved a lot of stress for you. Thanks for taking a moment to share this!
The experience was very good
September 18, 2026
Reply from 97tax.com
Thank you for the 5 stars, Wilbert! We're so glad you had a very good experience with us. Reviews like yours keep us going!
It was not difficult to do
It was not difficult to do! I'm still waiting to hear from the IRS.
September 9, 2026
Reply from 97tax.com
Thank you for the 5 stars! We're so glad the process wasn't difficult for you. Just a reminder that the IRS response can take up to 90 days once your signed application is mailed in, and they'll reach out to you directly by mail once a decision is made. Wishing you all the best!
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