While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were let down by their experience overall. Many customers found the AI-generated websites and applications to be generic, buggy, and often unusable for production-quality projects. Reviewers frequently reported that the AI struggled to understand their ideas, produced erratic behavior, and failed to implement requested changes effectively, leading to significant frustration and wasted time. The platform was often unstable, with issues like constant crashes, corrupted edits, and projects becoming unusable after minor changes. Furthermore, customer service was a major point of dissatisfaction, with many experiencing slow responses, unhelpful bot interactions, and an inability to reach human support. Some people also felt that the token system was inefficient, with tokens being rapidly consumed for minimal or no progress, and disappearing without being used. Conversely, a small portion of people felt that the tool had potential for smaller tasks and could create nice interfaces, with some even developing successful products.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, describing it as very disappointing... See more

Website

Reviewers highlight negative aspects of website functionality, with many experiencing issues such as sites... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as slow, unhelpful, and... See more

Application

Clients share negative opinions on app development, with many reviewers calling it the "worst platform to... See more

Artificial intelligence

People report negative experiences with artificial intelligence, with many reviewers describing the AI as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The tool itself has a great UI. The only thing it can do well is convince people to upgrade to their paid plan. Then you realize it cannot be used to build real-world value. Regardless of the prompt i... See more

Rated 1 out of 5 stars

Absolutely unacceptable. I canceled my subscription, got confirmation, and still got charged again. Then again. And again. Some of those charges were even linked to an account I never logged into... See more

Rated 1 out of 5 stars

The AI works well for projects of roughly 1,000 lines of code or less. Beyond that point it tends to hallucinate or even tell lies: it claims to have made changes it hasn’t while it chews through... See more

Rated 1 out of 5 stars

I purchased a 1-year subscription through AppSumo with a valid redeem code. During activation, I was asked to enter my credit card “as a guarantee only”. Despite the subscription already being paid, m... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I've had a really positive experience with Bolt.

Like any AI development platform, it's not perfect and there have been times where I've had to guide it back on track, but overall it has allowed me to build things that I simply wouldn't have been able to build otherwise.

What stands out most for me is the speed. Ideas that would normally take weeks or months can be turned into working features incredibly quickly. It's also helped me learn a huge amount along the way.

I've also found the support team to be excellent. On the occasions where I've had issues, they've been responsive, fair and willing to help. Where compensation was appropriate, they sorted it out without any drama.

I think a lot of negative reviews come from people expecting AI to be completely hands-off. In my experience, the best results come when you treat Bolt as a powerful tool and work with it rather than expecting it to do absolutely everything for you.

For me it's been worth every penny and has opened doors that simply weren't available before.

Highly recommended.

June 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

disappointing experience

I subscribed to Bolt.new expecting to build a functional app, but most of my tokens were consumed trying to fix repeated issues. Despite spending a large amount of tokens, I never obtained a working application. The experience was frustrating and did not justify the subscription cost. Unfortunately, I cannot recommend the service based on my experience.

June 6, 2026
Unprompted review
Rated 2 out of 5 stars

Burned my money without result

Gave it a simple project at first, which went okay but got me into subscription. Then gave it a more complex prompt. It was burning through 1/4 of the monthly tokens to build an empty folder. Repeated this 3 times with no result at all.
I contacted support to ask for a token refund but never got an answer.
So on simple projects it might work, but if anything goes wrong, you and your money are lost.
I will use the little rest of the tokens and then unsubscribe. Don't fall for them!

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Lots of errors and no support

It worked quite well at the beginning while I was building my website but then the errors started and I coundn't use the service anymore, support was very slow, took more than a month to reply and didn't solve the problem. Then more issues came up but nobody is helping to resolve them while I am still being charged the monthly fee.

May 28, 2026
Unprompted review
Rated 2 out of 5 stars

The ai constantly crashes

The ai constantly crashes, the ai tookens are too small, the user tokens are gobbled up faster than a starving pirranha. You project will be trashed lots of times due to the bad interface / ai - so 70% of your tokens are used getting the ai to repair the problems it caused.
Helpful advice - ge t another ai to give you better prompts but don't oveload bolt - it will kill your project.
Good job iI actually downloaded zip file of the code a week before major issues kicked in but then the reall problems started - bolt didn.t like some tsx file bigger than 10k without a frsh browser / full ai tokens - it went off hallucinating thinking it was replicating modals but failed miserably. Verdict - Nothing complex, you'll be ok ( 1 page - lol )

May 28, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

useless

Their AI moderated user studies on the Respondent platform are terrible. I spend 20-30 mins on a study, following instructions, giving great feedback, only to be presented by Bolt AI with a "failed to complete" message. Wastes my time and I don't even get paid for my efforts. Any company using Bolt AI will have customer service headaches for sure.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

i sent a text and you say its…

Fi sent a text and you say its a employe external , people like that doestn have to work , they will be behand the jail , the driver shom me a picture with guns , but iam from mexico , i dont puto ,bolt in phuket its a sheet,.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Worse than Loveable.AI
Need deep pockets for credits - pay to play everyday
Spend you life trying to get basic stuff working as it constantly stuffs up RLS database permissions

May 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Done with Stackblitz / Bolt.new

Done.

After more than 1.5 ditching $$$ into that company, I've finally called it quits.

Never have I seen such a case-scenario of quashed potential between a tech-team and their business practices. It really goes to show you the inner soul of those at the helm.
Greed.

Bolt's tech is promising. Its business practices aren't.

Bolt's removed the ability to top-up tokens, preferring to entrap its user-base in a constant cycle of account-upgrade.
All it needed to do was to increase the token-price for top-ups - letting us decide whether it was worth it, when in a pinch.

I was planning to dump 500-1000 eur/month soon with them. I'm now left to look for another provider with a more sensible business model - and they will get my business, 100%.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Scam -avoid

I paid for the service from bolt.nem and instead received only a demo application that did not match what was promised. The delivery felt misleading and far below expectations. Despite requesting a proper working solution, I only got a basic demo with no real value. Based on my experience, I cannot recommend this service.SCAM

April 20, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Unable to update

As a non coding person, it feels me like am fighting with a bot. Design is good but it's not according to my idea and I can't unable to update it.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

This company is commiting fraud on a…

This company is commiting fraud on a grand scale. The AI is purposely set up to gas light you and to not do the code properly making out it doesn't understand any simple instructions whilst it empties all of the credits you have paid for and then says it can't help you until you buy tons more credit. Some robbing AH is just sat there filling his bank account with stolen money. If you register and pay them any money use a credit card and then you can start a fraud case against them.I hope they get arrested. I have filmed the reactions of the Ai and how it was stealing my money and the evidence is with my banks fraud department.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

This is tool keeps breaking

This is tool keeps breaking, disconnecting, issue after issue. When you think its done and complete, it breaks again. It wont connect to the database. Its a nightmare. Move to another ai because this one doesnt work.

March 30, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Predatory

Was an actual fan of this platform, used it for months and spent quite a few hundred bucks in it but now? this thing is predatory at minimum, I just spent 25$ in two small changes in minutes. My codebase isn't even that big, there's zero backend code and this guys are charging me a lot of money for every tiny change I make in my app. Going to end the project and never do a single thing here

March 16, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look