A24 Group Medical Staffing Reviews 2,219

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the personalized support, clear communication, and quick responses to inquiries. The overall service is frequently described as excellent, with consumers appreciating the well-planned processes and the company's ability to meet its commitments. However, some customers mentioned issues with certain recruitment interactions, describing them as frustrating and stressful. Additionally, a few people expressed a desire for more permanent shifts and noted a lack of induction training when starting with the company.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the professionalism, compassion,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and great... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their experience as excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

Ambitious agency is a best agency ever, I went at Moot net care hospital at Pretoria for my first day orientation. Stil waiting for CareOn training, I'm looking forward for that training then wil cont... See more

Company replied

Rated 5 out of 5 stars

I had the best experience during the registration process. The lady who assisted me (Nandi) was really helpful and patient. Thank you very much, and keep up the wonderful work you do Nandi. She called... See more

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Rated 5 out of 5 stars

I was informed about the shift and when it was confirmed I was given clear details of where I will be providing my services. I did not have to be frustrated about completing the claim forms, it was... See more

Company replied

Rated 5 out of 5 stars

Firstly it's honest, eg it gave s us dates for careon training & instructor. When encounter a challenge with care on tablets instructor is always available

Rated 5 out of 5 stars

So far I have learnt how to be patient when taking care of different patient and also interact with other carer and obtain knowledge from my colleague's I work with. And the company is managing to mee... See more

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Rated 5 out of 5 stars

Personel is so professional.I registered i 2023.Verifying my existence in your register was easy.I was not sent from pillar to post.Every detail was on point.

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Rated 4 out of 5 stars

What I love is that you don't have to pay anything to be registered. Before confirming your booking they discuss rates and hours with you so it's to decline or agree with them. We have an App wher... See more

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Rated 5 out of 5 stars

I had a great service from the company, everything well planned and accordingly. All ends were met and all instructions were straight forward. Am happy with ambition group.

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Rated 5 out of 5 stars

Tracable bookings found on the app and clear hospital details and directions. Payslip sent on the email. These things made me pleased with the company.

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Rated 5 out of 5 stars

I say the company did well to me because I just join them but within a short time thy gave me two bookings. Again when u communicate with them. they respond so quickly.

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Rated 5 out of 5 stars

I went for an orientation. The experience was amazing. They informed me with everything. They even did a follow up after the orientation. Great service!

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Rated 5 out of 5 stars

The work was amazing. The professional nurse there was supportive. The agent checked up on me during the day. I had a lovely experience

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Rated 5 out of 5 stars

This is the best agency I've ever worked for. The staff are very professional, compassionate and efficient. I highly recommend it.

Rated 5 out of 5 stars

It's not difficult to be booked and all the customer service is always friendly and am always happy with the services and I will tell more people about it 😀 😊

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Rated 5 out of 5 stars

It was great getting back. Your service is great. Thank you for making me feel that I matter. And for ensuring that I'm comfitable. Would like more shifts in my area.

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Rated 5 out of 5 stars

We work asxa team and we assist each other wherever we can. We evaluate each whether work of the day has been done properly

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Rated 5 out of 5 stars

It was a great experience for him to be oriented in the past 2 days. It would be great to be more exposed in that environment.

Company replied

Rated 1 out of 5 stars

Current recruitment manager Sam Brown, avoid - he is a bully. I was a locum pharmacist in 2018 and he accused me of being a liar. He accused me of being dishonest about my job situation, despite m... See more

Rated 3 out of 5 stars

Can’t exactly say much because i only worked for an agency for 2 days so my experience for now is fine because i have not encounter any problem

Company replied

Rated 5 out of 5 stars

The agency was helpful, it manage to book me for a job . They always communicate with me and keep me updated. They are helpful with everything that I need

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Rated 5 out of 5 stars

For your the orientation, the manager and SR. that he is working with is very kind, and try their best to make sure that we are clear.

Company replied

Rated 5 out of 5 stars

As a new person in the nursing world My Im greatful for the opportunity of working experience and learning working under the supervision of the senior nurses. My experience has been excellent and I’m... See more

Company replied

Rated 5 out of 5 stars

For the first time at M/plain hospital, it was good staff and everything. And also Adrian from A24 was very nice.

Company replied

Rated 5 out of 5 stars

*Reliability*: Ability to meet staffing needs and provide consistent care. Communication*: Effective communication with clients, staff, and healthcare teams.Flexibility*: Ability to adapt to cha... See more

Company replied

Rated 5 out of 5 stars

What I love about 24 Group is that you don't have to wait long for your salary not like other agency. And they respond quickly.

Company replied

Rated 5 out of 5 stars

Great company. The staff are extremely friendly. I'm so honored to work for A24. Great salaries and paid on time.

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Rated 5 out of 5 stars

Communication is so impressive, and the way the company doing things is organized in such extent that I would like to continue having good relationship with in the company.

Rated 5 out of 5 stars

Company made my experience great by giving me opportunities to work as a nurse

Company replied

Rated 3 out of 5 stars

Yes I liked their environment and they must tell me how to do this in their place sometimes it can be different from the one I know

Rated 4 out of 5 stars

Ambition staff were very helpful with the information of the locum work that was required of me. Communication was quite clear Rafiek was very helpful and available for any questions. My payment was i... See more

Company replied

Rated 4 out of 5 stars

I am really grateful for your support and help. Because you make sure that that I got opportunity to work and get available shift. All A24 groups are amazing. Thank you so much

Company replied

Rated 4 out of 5 stars

To receive the shifts every time make my experience great and I'm great full for a company doing for me everytime pointing for me

Rated 5 out of 5 stars

The consultant that assisted me was incredibly helpful (and patient!)

Company replied

Rated 4 out of 5 stars

I have received a good service from the agency, they are willing to accommodate their clients.The agency is providing reliable and effective services maintaining good communication.

Company replied


Company details

  1. Nursing Agency
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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5-starnursing services

Rated 5 out of 5 stars

I had time to understand how to take…

So far I have learnt how to be patient when taking care of different patient and also interact with other carer and obtain knowledge from my colleague's I work with. And the company is managing to meet the services they promised to the client.

August 17, 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hello, thank you for the positive review, and happy that we are able to offer you valuable skills and knowledge.

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Rated 5 out of 5 stars

*Reliability*

*Reliability*: Ability to meet staffing needs and provide consistent care.
Communication*: Effective communication with clients, staff, and healthcare teams.Flexibility*: Ability to adapt to changing needs and schedules.
Compliance*: Adherence to regulatory requirements and industry standards.

Reputation*: Online reviews, testimonials, and word-of-mouth.
*Cost*: Competitive pricing and value for services.
-*Support*: Availability of support staff, resources, and training.

August 9, 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you so much for the positive review, much appreciated!

Rated 5 out of 5 stars

I was informed about the shift and when…

I was informed about the shift and when it was confirmed I was given clear details of where I will be providing my services. I did not have to be frustrated about completing the claim forms, it was done at the company, which made things easier for me.
From time to time I receive emails from the company to check up on how do I feel, which means that the company cares about it employees.
Whenever I write ✍️ on whatsapp I get a certifying reply detailing everything I needed. When I request anything it is provided immediately.
I am happy and impressed at the same time.

August 1, 2025
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you so much for the wonderful review - our candidates are our bread and butter, and we always strive to give this level of service!

Rated 5 out of 5 stars

As a new person in the nursing world My…

As a new person in the nursing world My Im greatful for the opportunity of working experience and learning working under the supervision of the senior nurses. My experience has been excellent and I’m looking forward in getter more shifts and learning more.

April 25, 2025
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Reply from A24 Group Medical Staffing

Thank you for sharing your experience! It’s wonderful to hear that your journey in the nursing world is off to such a positive start. Gaining hands-on experience and learning from senior nurses is a valuable part of professional growth, and we're glad to be part of that process with you.

We're looking forward to helping you access more shifts and continue building your skills and confidence. Keep up the great work!

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Rated 5 out of 5 stars

It's not difficult to be booked and all…

It's not difficult to be booked and all the customer service is always friendly and am always happy with the services and I will tell more people about it 😀 😊

April 3, 2025
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Reply from A24 Group Medical Staffing

Thank you so much for your kind words and support! We're delighted to hear that you've had such a positive experience with our team. At A24Group, we strive to make the booking process smooth and provide friendly, reliable service at every step.

If you ever need any assistance, we're here for you 24/7.

A24Group

Rated 5 out of 5 stars

Professional Nurse

I Started my nursing career in 1987 -1989 trained as an Enrolled Nurse .I further studied as a Professional Nurse at St Dominic's Private Hospital 2003,2006 did Midwifery, after that I completed Bcur I Administration and Education withNort West University,Community with KZN University. I'm having Vast Experience in different hospitals and Clinics as a Manager

February 4, 2025
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Reply from A24 Group Medical Staffing

Thank you for sharing your career journey. It’s clear that you have gained valuable experience and skills over the years. Your dedication to nursing, from training as an Enrolled Nurse to completing your BCur, shows your commitment to professional growth. Working across hospitals and clinics has no doubt given you strong leadership and management skills.

We appreciate the expertise and knowledge you bring to the field. If there’s anything we can do to support you in your career, please let us know.

Rated 5 out of 5 stars

A24 Group is the best Nursing Agency,You never go wrong to register with them

The pay rate is wow,it make me see my self as a millioner already.The staff I use to contact,to tell about my availability they always communicate well.Keep it up your good work.

December 20, 2024
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Reply from A24 Group Medical Staffing

Hi,

Thank you for sharing your feedback. It’s fantastic to hear that you’re pleased with the pay rate and the service from our team.

We’re glad our team communicates effectively and ensures you feel valued. Your encouragement means a lot, and we’ll keep working hard to maintain this standard of support.

Thank you for recognising our efforts. We’re excited to continue working with you and supporting your success.

Best regards,
A24 Group Team

Rated 5 out of 5 stars

Supportive team

I have worked for A24 for more than three years now. The team have been very supportive especially Neville who always ensures that i have the shifts to keep me going as a full time Agency Nurse . I hope to continue working with A24 Group as they are the best Nursing Agency that I have known, they are very professional and friendly at the same time.

January 23, 2024
Unprompted review
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Rated 5 out of 5 stars

I love working for A24 group

I love working for A24 group They offer top tier services to clients across uk. I would also say the compliance team namely samantha williams offers splendid top notch help she is very prompt, efficient polite and patient. Thank you so much.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great nursing agency.

Samantha Williams.
Joining A24 group is amazing, good supportive staff.
Samantha has been excellent in answering all my question. Directing me to the right direction regarding my registration.
Her response has been amazing.
Thank you for your support.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Ricky Williams

I've been working for A24 Group since 2014 and worked for all 5 Agencies under the umbrella.
Ricky Williams in Grosvenor Nursing has been consistent on making sure my week was fully booked and in advance as he noted my availability on my staff profile.
Very professional in managing his staff, makes sure that he phoned to check on the progress on different areas of work, sent feedback sheets to be completed by every location I've covered and checked on my wellbeing.
Great listener if any issues that occur and makes sure that they are sorted out well without losing his clients or stuff.

January 29, 2023
Unprompted review
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Rated 5 out of 5 stars

To be honest

To be honest; I really experienced great moment as an agency menber getting to know different health home services, like Hospital, Care Home, Support for living Homes, meeting new people sharing experience also in terms of getting to know sorts of other training department etc, etc.

Actually the company do support the agency staff in terms of updating information and shift available, redirecting us to the link training and upditing documentation.
I would say my consultant Keegan Keiser has been very supportive to make sure I'm fitness to work and to find shifts for me everu week with his professionalism and polite speech which I really appreciate.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Consultants Clint Snyders, Erin Whyte and Jo Davies.

I have been employed by A24 group for a few years now. I have worked with a few different agencies previously, however, A24 seems to stand out from the rest!

I am so thankful for all of A24 groups consultants, for your consistent support, guidance, knowledge, kindness and most of all, consistent shifts!

I feel I have really progressed as a carer / support worker, and have gained more skills since joining. I’ve always been praised for my hard work, which only pushes me to work harder!

A special thankyou to Clint Snyders - Mayfair!
All of Homecare team - Erin Whyte especially!
And Jo Davis - British Nursing Association (BNA)!

You have all been so supportive over the past few years, and have always been at the end of the phone whenever I have a concern… Massive thankyou, you’re all doing an amazing job. ☺️

September 21, 2023
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Warmest Regards
Recruitment Resourcer
Yaseen Damascio

Rated 5 out of 5 stars

Joining A24 furthered my wealth of…

Joining A24 furthered my wealth of experience and opened opportunities to work with multitude of people and services. I’m very grateful to have been looked after by my very supportive consultants Keegan Keiser, Tinashe Munetsi, and Krystie Jacobs. I also worked with other consultants in the past and their teams who were all kind and efficient. A24 group is a great team and I am proud to be part of it. Joan A (RGN)

September 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Shannon Seale the magician

Abraham Lincoln was a good man, and the best American president , what made Abraham a better president is nothing better than the people customer skills he has, I bet if Shannon Seale was an American , he would be one of the best American president the world has ever seen.
Let me start by saying a big thanks to Shannon , for all the services user , he looked after, and the staffs he merge with the service user to make sure the episode of care are offered and the service user accomplished the expectation in line with their needs.
The way Shannon presents the client is great, and the way he corresponds to their needs , makes the job very interesting.
Shannon is the Golden Social care coordinator , He is so good that everything he touches turns to Gold.
Thanks Shannon you are awesome.
Jones

June 18, 2023
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

We always enjoy reading reviews such as the one you left us! It lets us know we are making you happy and doing something right! Please let us know if there is anything else you need.
Warmest Regards
Recruitment Resourcer
Yaseen Damascio

Rated 5 out of 5 stars

Sizan Mahlambi, BNA Consultant, is amazing!!

I've been working for the A24 Group since 2010 and cannot it rate it highly enough! I know I can rely on them to find me suitable work in my preferred areas and it's such an advantage to be able to work for all five nursing agencies within the A24 Group, giving greater choice and variety. The pay rates are excellent too.
I'd like to make a special mention to Sizan Mahlambi, BNA consultant, who is an incredible asset to the company and goes above and beyond in her job!
I've known Sizan since 2014 and she's been an amazing support to me over the years, on both a professional and personal level. She's always found me work that I enjoy and felt comfortable with and I know that I can trust and rely on her.
Sizan is highly professional but at the same time she is very friendly, open and approachable and has taken the time to get to know me as a person and makes me feel a valued member of the A24 Group.
Her communication is excellent and she also communicates very well with her colleagues in all the other departments which is very reassuring.
Sizan was extremely understanding when I needed to take an extended break from work due to family circumstances and was there to support me on my return and get me working again.
I cannot praise and thank Sizan enough for her kindness, loyalty, support, hard work and professionalism over the years!!
I'd also like to mention Alphonso Wareley, who is a BNA consultant and has also worked in the compliance department. He always goes the extra mile and is lovely to speak to and brilliant at his job!
Thank you to everyone at the A24 Group....all the hard working consultants and the helpful and efficient staff in the payroll department who all make it the excellent company it is today!

September 18, 2023
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you for sharing a review of your recent experience. Our team here at A24 is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We look forward to continue working with you.
Warmest Regards
Recruitment Resourcer
Yaseen Damascio

Rated 5 out of 5 stars

Amazing experience with a24 always…

Amazing experience with a24 always opened to hear our concerns and tailoring shifts to meet the needs of service users and clients. Shawnice has been amazing at finding new work and new leads and always speaks with passion and has great understanding of the services and its users.

September 15, 2023
Unprompted review

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