The AAA Tester's Rep was Very Helpful and Understood what Product I was Looking for and Easily Answered the Questions I had about the Test Equipment Model I was Interested in. Also, Made Ordering the... See more
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Very poor communication with sales process. Very slow to get back to questions or provide quote even when saying I was looking to purchase this week. Sometimes would go days without any response.... See more
Was looking for a quad otdr without spending a fortune. The sales support specifically Dan was extremely helpful with getting me into something I could afford for an upcoming project. They are quick t... See more
Company replied
Called three times to talk to someone about a $12,000 piece of leak detection equipment and never got a call back.
Company details
About AAATesters
Written by the company
AAATesters is a part of the Abtech Global, Inc. Family of Brands. Abtech Global has been serving its customers for Over 26 YEARS since 1998, through a family of highly recognized and trusted brands. Offering exceptional products & service for the ever-evolving technological landscape. Our Corporate Headquarters is based out of our 20,000 square foot Facility located in Southgate, Michigan.
We are a market leader providing New & Refurbished Electronic Test & Measurement Equipment. We specialize in Field Test Gear, Cable Testers / Certifiers, Fiber Optic Testers, Fusion Splicers, CATV Testers, Broadband / Telecom Test Equipment, Network Analyzers, Oscilloscopes, Calibrators and much more. We offer complete sales, service and support solutions for new and refurbished equipment, backed by exceptional warranties.
Our Mission & Culture
We strive to help companies navigate change within the ever-evolving technological landscape. Helping businesses of all sizes succeed by providing them with the tools and support they need to thrive in today's competetive market. Cultural behaviors at AAATesters focuses specifically on responding to the requirements of our customers, co-workers and suppliers. Urgently and effectively.
Global
Our company has a global presence, we ship our products Worldwide, Serving Customers in Over 170 Countries! With thousands of satisfied customers spanning the entire globe.
We're Here to Serve
Our customer service goal is simple, we are Committed to providing our customers with Total Satisfaction, Every Time! Whether you are In the field or have a simple question, we have you covered. We fulfill our customers urgent needs in a wide range of industries. No matter the industry or application, our support specialists will ensure that you achieve your needs and bolster performance. We have worked with businesses of all sizes and have a deep understanding of the unique challenges facing each one. Serving customers ranging from Small Start-ups to Large Multi-National Corporations, including Government Agencies, Armed Forces and Leading Universities.
We Buy Equipment
AAATesters is committed to helping you maximize the value of your surplus, excess and underutilized Equipment. We buy Equipment of all makes and models. We will purchase your Equipment and help you restore the necessary Cash flow that is vital to every company's success. We will assure that a life cycle management process is in place for your equipment.
Contact info
11900 Reeck Rd., 48195, Southgate, United States
- 800-548-2381
- sales@aaatesters.com
- www.aaatesters.com
4.3
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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All around great experience
All around great experience. Fast shipping would recommend to other people
November 3, 2026
Unprompted review
Fast, reliable, efficient shipping
I had a great experience with this purchase. The package arrived in excellent condition. Shipping was fast, reliable, and efficient, making the entire process smooth and hassle-free.
October 31, 2026
Easy navigation and found what I needed…
Easy navigation and found what I needed quickly. Highly recommend.
October 28, 2026
The splicer did not work as advertised…
The splicer did not work as advertised and getting very little response about returning the machine and a refund
October 24, 2026
Called three times to talk to someone…
Called three times to talk to someone about a $12,000 piece of leak detection equipment and never got a call back.
October 27, 2026
Company was easy to work with with fast…
Company was easy to work with with fast and efficient shipping!
October 21, 2026
Unprompted review
Bonnie was super helpful and provided…
Bonnie was super helpful and provided immediate resolution for my tax exemption and order processing.
October 22, 2026
WaveWare Procurement Specialist
The AAA Tester's Rep was Very Helpful and Understood what Product I was Looking for and Easily Answered the Questions I had about the Test Equipment Model I was Interested in. Also, Made Ordering the Product Very Easy!!
I had Received Quality Test Equipment and Great Support for my Previous Purchase, so I knew this was the Company to Go to Again, when I needed Additional Radio Test Equipment for the Production Dept. A Very Satisfied Customer!!
October 5, 2026
Making a bad experience right with great communication and goodwill.
Very poor communication with sales process. Very slow to get back to questions or provide quote even when saying I was looking to purchase this week. Sometimes would go days without any response. They have a 1yr warranty, but would hate to see how that process is after the struggle just trying to give them my money.
***Update 11-2-26***
Wanted to provide update, AAA Testers has gone above and beyond to make my prior poor experience known to their team and has shown incredible customer support in establishing trust and goodwill with their team. In all my years in customer service spaces I can honestly say the follow up and making the situation right was unexpected and beyond my expectations. They have definitely earn my respect and I will consider using them for future equipment purchases.
September 9, 2026
Gentleman that helped me out was very…
Gentleman that helped me out was very knowledgeable and seemed happy to answer questions for me. We’ll see how the over all experience is once I get the product and start using it.
August 31, 2026
Everyone involved in my purchase was…
Everyone involved in my purchase was great in working with me to get the order going.
August 4, 2026
Thumbs Up
Very efficient in their communication. The product I bought looks like brand new!!
August 4, 2026
It was simple
July 24, 2026
I purchased a fusion splicer and paid…
I purchased a fusion splicer great customer service highly recommended.
Thank you, Dan K
May 21, 2026
Happy to purchase from this company
My debit card wouldn’t work but I called and someone told me what was happening. Changed the payment method and it worked great!
May 26, 2026
Found exactly what I was looking for
Found exactly what I was looking for. I’ve bought other testers from AAA in the past and they never disappoint. Only reason for 4 stars instead of 5 this time around is cause the coupon code wouldn’t apply even though it said it was still on.
May 14, 2026
Ease of purchase
Last minute purchase. Easiest site to work with. Great shipping options.
May 13, 2026
H1 Ontario Review
;Dan was very helpful and got me the product I needed. He took my email and said he would email me when repairs to one of my units can be made.
March 24, 2026
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