Abbey Whisky Reviews 

1,997
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I don't think it would be possible to overstate how great this transaction was. I ordered two bottles of whiskey from the UK and had them in South Texas in a week. I can't even do that ordering from D... See more

Rated 5 out of 5 stars

Every just worked as it should! Items in stock, easy to access check out, and easy payment method. Only slight problem was the weather on day of delivery. Heat caused some slight seepage from undama... See more

Rated 5 out of 5 stars

Had purchased a Lindores malt earlier this year after tasting it at a Whisky Festival and was delighted when I spotted that Abbey Whisky had their own release from this cracking distillery - Lindore... See more

Rated 5 out of 5 stars

Had a great first experience using Abbey Whisky for my order of the recently released Meikle Tòir whiskies. There was a shipment delay from the distillery outside of their control, but they kept me in... See more

Company details

  1. Liquor Store
  2. also in
  3. Alcoholic Beverage Wholesaler
  4. Liquor Wholesaler

About Abbey Whisky

Information provided by various external sources

A family run business founded in 2008, Abbey Whisky Online Whisky Shop specialises in exclusive, rare and old whiskies that have been blessed to us by the many great distilleries from around Scotland.

Abbey prides itself on providing its customers with the highest level of customer service, striking the perfect balance of personal touch and professionalism. This personal approach has helped Abbey establish a very strong and loyal International customer base.

Customer experience is of the upmost importance to Abbey and this is reflected in the exceptional customer service received at every stage of the customer journey, beginning at the enquiry stage, through secure transaction to the safe, fully trackable and efficient delivery of goods. This service is demonstrated in the excellent customer reviews posted by customers on the independent review site Trust Pilot.

We have designed the website with the customer experience in mind. We offer a freephone number for our customers to get in touch and pride ourselves in responding to whisky enquiries within a very short time frame. Category filters are in place to refine whisky searches and ensure easy navigation around the store. Customers can also ensure they find that special scotch gift by using our Birthday & Celebration page. Customer interaction and discussion is encouraged via our on-site whisky blog, customers can also give their opinions on the products that we stock via our customer reviews section found under every malt whisky that we stock.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,997)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't think it would be possible to…

I don't think it would be possible to overstate how great this transaction was. I ordered two bottles of whiskey from the UK and had them in South Texas in a week. I can't even do that ordering from Dallas. Absolutely will make this my go to retailer over there

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, comperetive pricing and speedy efficient delivery. Will certainly look to purchase from Abbey again.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Great service, everything went smoothly from ordering to delivery, would happily use Abbey Whisky again.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best whisky suppliers

Excellent service as ever. Have ordered from Abbey Whisky many times, as they have a great and ever changing variety of integrity whiskies at good prices. This is backed up with prompt delivery (this time at Xmas time) using DPD.
They remain one of my go to whisky sources.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Top customer service!

After a problem with the courier firm my package returned to Abbey Whisky. The team were quick to respond to my email and get it to me asap even checking I had it once it arrived. Top customer service and even better Whisky!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

excellent value and fast delivery

Tried the Wormtub batch 5 at a recent whisky tasting event and fell in love with it. Managed to find it available at Abbey Whisky, slightly cheaper than elsewhere else and it was delivered in just 2 days.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent site

This was my first time purchasing through Abbey Whisky having found the company through a Google search. After checking their Trustpilot reviews I felt confident ordering and was absolutely pleased with the service. Great communication, speedy delivery, item was exactly as described and was packaged very well for secure shipping. Definitely deserves its 5* rating and I would purchase from them again.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Q Doorly’s 5 yr old Barbados Rum

I was searching for Doorlys 5 yr old Barbados rum and found it at good price, ordered it , was kept informed on delivery and it arrived as promised , so well packaged, I will definitely be ordering again.

August 28, 2025
Unprompted review

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