AB Building Products Reviews 2,298

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often highlighting that products arrive quickly and are well-packaged. Many people appreciate the competitive pricing and the excellent quality of the products, finding them to be exactly as described and effective for their intended use. The ordering process is consistently described as easy, with clear communication and helpful customer service. However, some customers experienced issues with delivery, noting delays or problems with courier services, even when paying for expedited shipping. A few people also mentioned receiving incorrect items or having orders refunded without clear explanations, and some found the product packaging to be excessive.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and quick... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent quality... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a fresh tube of Stelmax 1985 rigid plastics glue. AB Building Products offered best price found & reasonable delivery cost. Delivery fairly quick. Excellent rigid plastics glue, but difficult t... See more

Rated 5 out of 5 stars

Ive ordered from these guys twice now some taiga expanding foam. Both times it was delivered fast and wrapped exceptionally well. With updates on delivery times. The foam itself is absolutely brilli... See more

Company replied

Rated 5 out of 5 stars

I needed some foam fix for a pond project, AB building products had just the stuff at a very competitive price & delivered within 48 hours. Great from start to finish, will definitely use the company... See more

Company replied

Rated 5 out of 5 stars

Really impressive Customer Service. On placing my order I made some selection errors. These were picked up by AB Building Products and after a phone call to check with me my order was altered saving... See more


Company details

  1. Do-it-Yourself Shop
  2. Building Materials Store
  3. Garden Building Supplier
  4. Home Improvement Store
  5. Paving Materials Supplier
  6. Polymer Supplier

Written by the company

AB Building Products. Suppliers of specialist and niche building products to both the public and trade including silicone, sealants and adhesives. We specialise in shower wall bathroom panelling, DIY spray insulation foam kits, composite decking & guttering and plastics. We are best known for our unique range of coloured sealants in RAL colours, Rainbow Sealants. Established in 1988, AB Building Products is still an independent, family-run, family-owned business with customer service as its core value. Founding member, Nick Richmond set up the company servicing and supplying Double Glazing materials and ancillaries to the Conservatory & Double-Glazing sector around the South Coast of England. In the early and mid-90’s the two sons, Michael and Jamie joined the business. Over the past 30+ years our product portfolio has grown exponentially, we now supply a wide range of building products across many different business sectors. We also offer a procurement-based service, using our vast network of knowledge and business connections to source a huge range of building products. We are excited to be launching our flagship product, EXADECK, A Class non-combustible decking, to market under our Fire Deck brand. We offer a cement fibre solution, CDECK, alongside our durable, stylish and maintenance-free porcelain decking, EXADECK. We believe in honesty and transparency, always giving the best advice, prices and service you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The right product

I was pleased to get the type of product required, waterproof exterior foam, in a gun variety as most retailers sell a similar product that is not waterproof and UV stable - easy to make a mistake and the prices are still not excessive in comparison. Service good and delivery quick.

April 8, 2026
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Rated 1 out of 5 stars

I ordered long mastic nozzles and paid.

I ordered long mastic nozzles and paid.
The next email I got said that they had cancelled my order and refunded.
I had to contact them to find out why.
Apparently they were wrongly priced.
Quite petty considering the small amount involved.

March 30, 2026
AB Building Products logo

Reply from AB Building Products

Our sincere apologies that you felt you needed to leave us this 1-star review.

After a software update and data sync, our website pricing had some unexpected errors, which resulted in some products displaying and offering incorrect pricing.

Whilst the order value may have been low, it was too low for us to honour. Our system did send you an email notification which did include an explanation and reason but again, due to the software and data sync this wasn't included in the email you received.

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Rated 5 out of 5 stars

timely delivery and good price

was good on time and price was cheaper £4 from other companies as i took quote frm 5 companies. their accout department was brilliant as they send invoice quickly. will buy again

March 5, 2026

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