Although the toilet frame has not been used it is sturdy, well made and for the purpose of travelling it comes in half so no need to worry when going on holiday. The staff at Ableworld Northwich are... See more
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See what reviewers are saying
The staff couldn’t do enough to help us decide on the right electric wheelchair. We would definitely recommend Able World Northwich
Company replied
I recently accompanied my elderly mother to purchase a riser chair from Able World. The staff were very helpful, friendly and knowledgeable about the products. Teresa helped to demonstrate the various... See more
Company replied
I purchased a Hartford Shallow Bed + Headboard from the Northwich store and as promised was contacted one week later to arrange delivery. The delivery men (Mark & Tony), were pleasant and cheerful. Th... See more
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Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Northwich
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
41 London Road, CW9 5HQ, Northwich, Cheshire, United Kingdom
- 01606 331786
4.5
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great friendly
Great friendly, knowledgeable professional service listening to requirements and sorting out a suitable scooter for me
September 29, 2026
Reply from Ableworld - Northwich
Hi Elizabeth, thank you for your lovely review! We're delighted to hear you found our staff friendly and helpful. We appreciate your kind feedback. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Toilet frame
Although the toilet frame has not been used it is sturdy, well made and for the purpose of travelling it comes in half so no need to worry when going on holiday.
The staff at Ableworld Northwich are very friendly, knowledgeable and very happy to help.
September 19, 2026
Reply from Ableworld - Northwich
Hi Claire, thank you for your lovely review! We're delighted to hear you're happy with your purchase and the service from our Northwich team. We appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
The staff couldn’t do enough to help us…
The staff couldn’t do enough to help us decide on the right electric wheelchair. We would definitely recommend Able World Northwich
September 19, 2026
Reply from Ableworld - Northwich
Hi Karen, thank you for your lovely review! We’re delighted to hear that our Northwich team was able to help you find the right electric wheelchair. We really appreciate your kind words and recommendation! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Having what I wanted and very helpful…
Having what I wanted and very helpful staff also surprised by items you can get there
September 14, 2026
Reply from Ableworld - Northwich
Hello, thank you for your lovely feedback. We're glad to hear that you found exactly what you wanted and that our staff were helpful. It's great to know you were pleasantly surprised by the range of items available. We appreciate your support!
Kind regards,
Ableworld
Very helpful staff in the shop
September 9, 2026
Reply from Ableworld - Northwich
Hi Michael, thank you for your lovely review! We're delighted to hear that you found our staff so helpful. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very helpful
Very helpful, pleasant staff. Happy to reach down the diabetic socks. Also understood that I needed to try on the slippers to check the fit due to osteoarthritis. Will be back.
September 7, 2026
Reply from Ableworld - Northwich
Hi Mrs Bantock, thank you for your wonderful review! We're delighted to hear that our Northwich team were helpful and understanding, and that they were able to make sure you found the right diabetic socks and slippers for your needs. We appreciate your kind words and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Detailed information from staff member
September 3, 2026
Reply from Ableworld - Northwich
Hi Kenneth, thank you for your lovely review! We're delighted to hear that you received such detailed information from our team and found the advice and guidance helpful. We're always happy to take the time to make sure our customers feel informed and confident within their choices. If you ever need any further assistance, we're always happy to help.
Kind regards,
Ableworld
Reply from Ableworld - Northwich
Hi Lynda, thank you for your lovely review! We're delighted to hear that your first visit to our Northwich store was such a comfortable and positive experience. If you ever need any further assistance, don't hesitate to get in touch- we're always here to help.
Kind regards,
Ablewolrd
taff were very polite and friendly
Staff were very polite and friendly. Placed my chair where I wanted .Removed my old chair outside.Checked everything was working correctly. Impressed.
August 18, 2026
Reply from Ableworld - Northwich
Hi Dougie, thank you for your lovely review! We're delighted to hear that you found our staff polite and friendly, and that everything was taken care of just as you wanted. It's great to know you were impressed with the service. We really appreciate your feedback and hope you enjoy your new chair. We're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Helpful & knowledgeable staff when we…
Helpful & knowledgeable staff when we visited today to purchase equipment for my dad. Thank you
August 13, 2026
Reply from Ableworld - Northwich
Hi Steven,
Thank you so much for your 5 star review! We're delighted to hear that our team could help you find the right equipment for your dad. We really appreciate you taking the time to share your experience, and if you ever need any further assistance, we are always here to help.
Kind regards,
Ableworld
Very friendly and kind
Very friendly and kind
Was so quick to help replace my walker
August 11, 2026
Reply from Ableworld - Northwich
Hi Sophie, thank you for your kind review! We are pleased we could get your walker replaced so quickly. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
Great experience.
Mark was so professional and caring.
He explained everything thoroughly. He is a credit to Ableworld. So pleased with the chairlift and the the service we received today.
Please pass pn our thanks.
August 10, 2026
Reply from Ableworld - Northwich
Hi, thank you for your lovely review! We’re delighted to hear that Mark was professional, caring and explained everything so thoroughly. We’ll be sure to pass on your kind words. We’re so pleased you’re happy with your stairlift and the service you received. If you need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Sold my Dad a mobility scooter at…
Sold my Dad a mobility scooter at £2000, he only uses it in the house and that is just to go to the bathroom or bed. Still under warranty, multiple issues with it, latest being the handle part sheered off, they say it isnt covered and want £500 to fix it.
Absolutely disgusted how disabled people are totally ripped off. Had someone look at the scooter and was told the metal was inadequate, they take your money but really dont care when there is a fault. This was my dad's lifeline now we are in dire need of help as do not have that money again
July 1, 2026
Unprompted review
Reply from Ableworld - Northwich
Hi Andrea, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Customer feedback is important to us, as it helps us understand where we can improve both our products and services. We would appreciate the opportunity to discuss your experience further and see if there is anything we can do to help.
Please feel free to contact our Customer Support Team at support@ableworld.co.uk, quoting your review, and a member of our team will be happy to assist you.
We look forward to hearing from you.
Kind regards,
Ableworld
First time visit
The store manager at Northwich Cheshire served me today and she was amazing. Explained everything to me clearly and she was very knowledgeable. No pressure selling. I was buying my 1st mobility scooter. Can highly recommend.
April 27, 2026
Unprompted review
Reply from Ableworld - Northwich
Hi A Bailey, thank you for your kind words. We're glad you had a good experience with the store manager. Enjoy your new mobility scooter!
Kind Regards,
Ableworld
I have had nothing but positive…
I have had nothing but positive experiences. Most recently at the Northwich branch I’ve had multiple phone calls with grace and Louise.
And seen Russell when I was in store.
my power chair is behaving very oddly! But they have listened, made suggestions and are going out of their way to enable me to try manual wheelchairs to help me have some sort of backup just in case my power chair needs to go away to be looked at.
I understand they are shortstaffed at the moment and they seem to be playing Musical stores! However, they are all friendly, kind and keen to help! And I massively appreciate the ability to phone up and speak to a person!
Thank you!
February 18, 2026
Unprompted review
Reply from Ableworld - Northwich
Hi Liz, thank you for taking the time to share your experience.
We’re delighted to hear that Grace, Louise and Russell were able to support you during what must be a frustrating time with your power chair. When equipment isn’t behaving as it should, it’s so important to feel listened to and supported, and we’re really pleased the team could offer practical suggestions and arrange for you to try manual wheelchairs as a back-up option. Your independence and peace of mind are always our priority.
We also genuinely appreciate your understanding regarding staffing at our Northwich branch. The team are working incredibly hard, sometimes across different stores, and your patience and kindness towards them will mean the world.
Thank you again for your thoughtful feedback.
Kind Regards,
Ableworld
We recently contacted Ableworld to…
We recently contacted Ableworld to arrange to have a stairlift fitted.
Verbal quote for delivery was for approx 4/5 weeks.
We arranged for a engineer to call to measure up and give quotes of various designs.
Adam arrived dead on time and spent a couple of hours doing a very detailed fitting plan.
Prior to Adam's visit my wife's health had deteriorated and she was now a virtual prisoner in our bedroom as she could no longer manage the stairs.
I discussed this with Adam and he said it was possible that the process could be speeded up.
In fact we got the final fitting within 2 weeks, fitted again by Adam who did a very smart tidy job, which we were delighted with. The lift works perfectly and was worth every penny, giving my wife the freedom to go up and downstairs with very little effort.
10 out 0f 10 for Ableworld and particularly Adam for his efforts.
We would heartily recommend Ableworld to anyone needing help for help with disabilities.
July 2, 2025
Unprompted review
Reply from Ableworld - Northwich
Hi Mike,
Thank you very much for sharing your detailed experience. We’re so pleased to hear that Adam was punctual, thorough, and able to accelerate the process to meet your wife’s needs during a difficult time. It means a lot to know the Stairlift is working perfectly and helping restore her freedom around the home. We’ll be sure to pass on your kind words to Adam and the team. Your recommendation is truly appreciated, and we’re always here to support anyone needing assistance with mobility solutions.
Take care,
Ableworld
I bought a budget walker that was on…
I bought a budget walker that was on sale at the time on a Friday, i had the click and collect because there was no payment online, on the following Monday i went to collect the walker and the sales assistant in the shop charge myself an extra £4.99 because that was the new price on the Monday after the order was put through on the Friday, i phoned Ableworld`s headquarters and spoke to a lady there who spoke to the sale assistant where i order it from, they were both adamant that i had to pay for the new price, when i had order the walker under the old price, is this the times we have come to, i will not be ordering again from either my local or online Ableworld again there are better companies out there beware the price online is not aways the price you have to pay, you say in your reply you have tried to contact me, there are no messages on my land line and some one is telling pokeys because i haven`t given my land line number only my mobile so would you like to repeat yourself again
April 28, 2025
Unprompted review
Reply from Ableworld - Northwich
Hi,
Thank you for submitting your recent review, and we are sorry to hear that we did not meet your expectations with regards to your recent click and collect order.
We have been trying to reach out to you as we are looking to reimburse you the £4.99, however we have not been successful in getting in contact with you, however I do believe a message has been left on your landline. Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions, or alternatively you can call Ableworld Head Office and we can look to refund this amount for you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
Fabulous friendly helpful staff at the Northwich branch
Fabulous friendly helpful staff at the Northwich branch
Couldn’t have asked for a better experience all the staff where brilliant
I was looking for a power chair and got exactly what was best for me, and I love it
March 8, 2025
Unprompted review
Reply from Ableworld - Northwich
Hi Bev,
Thank you so much for your review! It's great to hear our Ableworld Northwich store was able to help you find the perfect Powerchair for you and we hope to see you again soon.
Take care,
Ableworld
Great service and kindness
We visited the Northwich store with a seriously ill relation. He was treated with the utmost courtesy and consideration and was able to discuss his personal needs without any embarrassment. There was no hard sell and the sales team interpreted his requirements with expertise and empathy. We have experienced the same pleasurable service on subsequent visits to the same store.
February 12, 2025
Unprompted review
Reply from Ableworld - Northwich
Hi John,
Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Northwich store was able to provide excellent service on your visit and we hope to see you all again soon.
Take care,
Ableworld
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