Me and my wife again visited the Abel World in Queensferry in Flintshire. Again, we were treated with kindness, understanding and respect. We purchased another couple of items to make life a bit easie... See more
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See what reviewers are saying
Visited the Deeside store on Monday to look at wheelchairs. The gentleman in store took the time to explain the pros and cons to the different chairs and how they worked. He set up the chairs for us... See more
Company replied
Allyson and Colin are FANTASTIC 💫. We were supported with excellent customer service from the first call we made. Allyson provided helpful advice & guidance. When visiting the store for new batter... See more
Company replied
My daughter and I visited Ableworld Queensferry earlier this week, looking for a walker. We were greeted with hellos and smiles from the staff and Allison asked how she could help me. I explained tha... See more
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Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Queensferry
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
87 Station Road, CH5 2TB, Queensferry, Flintshire, United Kingdom
- 01244 810676
4.6
Excellent
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Queensferry store purchase
Recently purchased a Mobility scooter from your Queensferry store.
Allyson was really helpful
And described all the different products to us. Knew all the answers thank you.
Thanks for your help.
Mr and Mrs Edwards
Wrexham
January 2, 2024
Unprompted review
Reply from Ableworld - Queensferry
Hello Mr and Mrs Edwards,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Allyson from our Ableworld Queensferry store was able to help you find the right scooter to meet your needs. We hope to welcome you back again in the future.
Take care
Ableworld
I needed a tilt chair and wheelchair…
I needed a tilt chair and wheelchair for my mum. Went to ableworld in Queensferry and the help and guidance I got from Allyson was outstanding.She talked me through different things that I didn't even know or had thought of. In the end it was delivered to try out before payment by Scott and Vince who ensured it was the right one for mum which thankfully it was. Fantastic service
January 13, 2023
Unprompted review
Reply from Ableworld - Queensferry
Hello Steve,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Allyson from Ableworld Queensferry provided outstanding service. It's also great to hear that Scott and Vince from our Ableworld deliveries team ensured it was the right one for your mum. We hope she is happy and hope to welcome you back in-store again in the near future.
Take care
Ableworld
From start to finish everything was…perfect
From start to finish everything was great. The sales staff were helpful but not pushy. Allyson was knowledgeable and took the time to ensure my wife found the perfect mobility scooter best suited to her needs and even let her take a few for a test drive.
October 19, 2022
Unprompted review
Reply from Ableworld - Queensferry
Hello Mark,
Thank you for taking the time to leave us an excellent review. We are so pleased to hear that you experienced great service throughout. We hope to welcome you back in-store again.
Take care
Ableworld
We went into the store yesterday to…
We went into the store yesterday to purchase an Elite Jiffy scooter, we were greeted warmly by Brian who showed us the scooter and he was extremely knowable. He put us at ease and explained everything well. My 2 gripes on the experience are that I had to have the ex display model of the scooter I did explain that I wouldn't need it for a few weeks but I wasn't offered any other model, I don't know how long that model had been in the store so felt quite disappointed. My other gripe was that Brian told me that I would need a cover for the control panel but they were out of stock but they could be found online, he didn't tell me where. Overall friendly staff but disappointed with having the ex display scooter
September 30, 2022
Unprompted review
Reply from Ableworld - Queensferry
Hello Sarah,
Thank you for taking the time to leave us some feedback. Firstly its fantastic to hear that Brian was extremely knowledgeable and greeted you with a warm welcome recently.
We are sorry to hear that you feel disappointed about having an ex display scooter. We wanted to reassure you that the scooter you have purchased is brand new and was taken out of the box a day prior to the purchase. If you do have any further concerns however, please do not hesitate to get in touch with our support team on support@ableworld.co.uk
Kind regards
Ableworld
Great service as usual
Needed a mobility scooter for my dad, popped into store late yesterday - home demo this afternoon - fantastic service all staff genuinely helpful and pleasant ( in store, the appointment team and the home demo team, who patiently made sure all was in order for my dad.
The scooter was a Rascal and should give my dad the confidence to get out and about 👍
August 12, 2022
Unprompted review
Reply from Ableworld - Queensferry
Hello,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the service you received in our Ableworld Queensferry store was fantastic and the team were helpful and pleasant with you and your Dad. We hope to see you again!
Take care,
Ableworld
Had a visit to do a home assessment on…
Had a visit to do a home assessment on Friday and we had a stairlift fitted on Monday.The service from Paul who did the assessment and the fitting was first class.The fitting of the stairlift has made my wife’s life so much easier.
July 5, 2022
Unprompted review
Reply from Ableworld - Queensferry
Hello David,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Paul from our Ableworld Queensferry store was first-class. We hope you like your new Ableworld Stairlift, and it makes your wife's life a little easier.
Take care,
Ableworld
Satisfied wheelchair user
We bought a wheelchair from the Queenferry North Wales branch. Brian was very helpful and made sure we got the right size to suit us He adjusted the foot rests and talked us through its use and safety features. Very satisfied with our purchase
June 21, 2022
Unprompted review
Reply from Ableworld - Queensferry
Hello Maurice,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Brian from our Ableworld Queensferry store was very helpful and made sure you got the right size to suit your needs perfectly. We hope to see you again.
Kind regards,
Ableworld
Excellent customer service provided…
Excellent customer service provided both online and in store
February 10, 2022
Reply from Ableworld - Queensferry
Hello Hannah,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received excellent customer service recently both online and in-store. We look forward to seeing you again.
Kind regards,
Ableworld
Welcome addition to mobility users in the Deeside area
Came to the Queensferry, Deeside store for help with choosing a light wheelchair for my 98 yr old mother in law. Angela & the other assistants were very helpful, pleasant & patient in explaining the various chairs on offer & in helping us to choose the right one for my mum-in-law. Can't praise all the staff highly enough.
November 16, 2021
Unprompted review
Reply from Ableworld - Queensferry
Hello Anne,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Angela and the other team members were helpful, pleasant and patient in explaining various chairs to you. We hope to see you in-store again soon.
Kind Regards,
Ableworld
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