Zero star if I could
I placed an order with this company. I never heard from them, they didn't respond to emails, calls or chats. I don't think they are still trading TBH.
I had to get my money back via the bank.
August 27, 2026
Unprompted review
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3.3
Average
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Acepans
No record of this "customer" all zero star reviews. Sad person will be removed as false.
If you want to reply with your order number which you wont as you have ordered nothing!
Great pans quick delivery
April 1, 2026
Unprompted review
After ordering pizza pans and paying…
After ordering pizza pans and paying for them online was told delivery would be two weeks.Two months and many phone calls later did receive the pizza pans after which they were cleaned and oiled to be used.
When started to use them in the oven they started to warp from the heat.
When contacted Steve was told that they could have been over stretched on one of the machines and would be getting replacements.
Two months of complete lies have been told not yet available.
Totally unprofessional company,terrible pizza pans and please don’t deal with them.
September 3, 2020
Unprompted review
Good guys
Good guys , personally delivered the pans for my daughters birthday party as it was a last minute thing, cheers !
November 3, 2018
Unprompted review
Appalling service from this business
Appalling service from this business. Ordered pans and 2 weeks later nothing received. Promised delivery - no delivery. Requested update on tracking - no response. Requested update on order progress - no response. Telephone answering service is cheap "Leave a message" after 4 rings. Unbelievably amateurish and unprofessional. Never again. Refund requested. Thank goodness I used PayPal. If I ran my business like this I would have no customers very soon.
October 9, 2018
Unprompted review
GREAT PANS CHEAP TO0!!!!!!!!
ITEMS ARRIVED NEXT DAY, HALF THE PRICE OF ALPHIN PANS AND FAR BETTER QUALITY.
August 4, 2011
Unprompted review
Best pans I have ever used
I bought 50 12 inch black iron pans from Steve at ace pans last month, they are the best quality I have ever had at any of my shops , far better than alphin , I will buy again .
Mohammed .
Rajas , Bolton
July 28, 2011
Unprompted review
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