Acorn Sales Company Reviews 

I am disappointed with my experience with Acorn. I ordered a New York notary stamp based on information on your website, which states that the county of original qualification is a legal requirement in New York State. The stamp arrived without this information. When I contacted customer service, I was told that Acorn could not provide a replacement because the stamp was manufactured as pictured on the product page. I was offered a 25% discount toward purchasing a different stamp instead. However, the ordering process did not ask for more information or clearly alert me that the stamp I was ordering would omit this information.
I believe this is an issue with the product offering and its description, and I should not have to pay for a second product to correct it. I requested either a corrected replacement or a refund, but my last email has gone unanswered.

Total lack of accountability. I followed email instructions from customer service to order a standard stamp layout shown on their site, but received the wrong item. Instead of correcting the error, they blamed me and argued that customers must pay an extra $2.95 for a PDF preview to ensure accuracy. Standing firm against a customer over a small error and offering a $4 discount is unacceptable. I now have a useless engineer stamp.

I ordered a Massachusetts notary embosser from Acorn Sales. The website prominently displays compliant layouts that include the commission expiration wording. During checkout, I entered my expiration date and reasonably believed it would be engraved.

The embosser I received was a “name only” layout that requires a separate expiration stamp to meet statutory requirements. While the company cited their order confirmation and policy, the layout distinction was not clearly emphasized during the purchasing process.

The embosser itself also produces a relatively light impression on standard paper, which may be a concern for high volume notaries.

Customer service was responsive, but ultimately only offered a partial discount toward purchasing a second embosser rather than resolving the misunderstanding.

Future buyers should carefully review the layout selection options before placing an order.