Active Silver Reviews 

946
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural products for effectively soothing skin issues and providing quick, reliable relief. Consumers also appreciate the prompt delivery service and the helpful, informative team behind the brand. However, a small portion of people experienced delivery delays or difficulties with refund requests. Reviewers highlighted that shipping sometimes took longer than expected, and a few individuals noted challenges when trying to obtain refunds for unfulfilled delivery promises or unexpected product reactions. Despite these occasional drawbacks, buyers remain very satisfied with the overall effectiveness and quality of the offerings.

What people talk about most

Product

Customers expressed great satisfaction with the product range, noting that items like the moisturiser,... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that orders are sent out swiftly and... See more

Service

People report positive experiences with service, frequently highlighting exceptional assistance, helpful... See more

Order

Consumers find order to be positive, highlighting that the process is easy and straightforward, with swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the glow moisturiser, very light, soaks in, doesn’t feel claggy, and you don’t need much so economical too, same for the night cream. And the silver gel is amazing, great on spots and wounds,... See more

Rated 5 out of 5 stars

This hand cream should actually be marketed as a hand and body cream. It is absolutely amazing, so light and smooth, it just melts into your hands and skin. It is not at all greasy and it smells absol... See more

Rated 5 out of 5 stars

Delivery outstanding, always!! All products are 100% true that they advertise and fulfill as stated. I will NEVER be without their products, from their facial skincare, magic gel and their bottles... See more

Company replied

Rated 5 out of 5 stars

I have been using Active Silver spray every time I get the hint of a sore throat and it never fails to help. I recently wanted to buy an active silver cream for my granddaughter's eczema and experien... See more


Company details

  1. Health and Beauty Shop
  2. also in
  3. Manufacturer

Written by the company

Active Silver is the leading UK producer of Colloidal Silver, based in Berkshire and run by a Father-Daughter duo, Lucy Roberts and Dick Goodall. Together with our brilliant team of experts, we create all-natural products that are carefully created to deliver results, improving health, skin conditions and ailments in both people and animals. We are passionate about the healing benefits of Colloidal Silver - a liquid made of nano silver particles, suspended in ultra-pure water. It can be used as an extremely effective antibacterial, antiviral, antifungal and skin healing treatment. We use science and rigour to ensure our products are the highest grade, with over 30 years of expertise under our belts. All our products are handmade in small batches, so we know exactly what goes into each product, selecting only premium ingredients for their powerful natural benefits to deliver real results. Most of all, our aim is to help people (and their pets). Active Silver is proud to be a brand you can trust with products that work and get results. We believe in a personal service, and are committed to finding our customers the right product for their particular needs. We have an amazing community of loyal customers, and have built our brand on the learnings you have given us so far. We’d love to hear your story, so please do get in touch with us for advice or send your feedback here.


Contact info

4.8

Excellent

TrustScore 5 out of 5

946 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(946)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product

Easy to order and collection went smoothly next day just before I had to leave the country. Never could leave without my silver colloidal spray!

October 21, 2026
Rated 5 out of 5 stars

That’s my 2nd magic lip balm

That’s my 2nd magic lip balm. Amazing product. It keeps my lips hydrated ❤️❤️❤️
The active silver colloidal gold i’m using it as a toner for my face . I simply love it ❤️❤️

October 19, 2026
Rated 5 out of 5 stars

I love the glow moisturiser

I love the glow moisturiser, very light, soaks in, doesn’t feel claggy, and you don’t need much so economical too, same for the night cream. And the silver gel is amazing, great on spots and wounds, it’s also very calming, seems to work well on the beginnings of cold sores.
Always arrives quickly, love it!

October 21, 2026
Rated 5 out of 5 stars

An amazing collection of natural products

I have been using Active Silver spray every time I get the hint of a sore throat and it never fails to help. I recently wanted to buy an active silver cream for my granddaughter's eczema and experienced fantastic communication with Alex and the team. Orders are sent out swiftly, so you rarely have to wait long to receive the products.

September 18, 2026
Rated 5 out of 5 stars

MAGIC GEL is exactly the right name for this

I have tried many products for Lichen Sclerosus but always have a bad reaction so decided to try the magic Gel as a last resort as I know how good Collodial silver is and yes MAGIC is the word it soothed the discomfort without irritation, waiting for my next pot, its a life changer for me. Thank you Active Silver.

September 21, 2026

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