ActiveCollab Reviews 

5
TrustScore 3 out of 5

3.2

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Company details

  1. Web Collaboration Platform
  2. Business to Business Service
  3. Software Company
  4. Software Vendor

Written by the company

ActiveCollab is a simple, yet powerful productivity and collaboration workspace helping service businesses thrive. It's your go-to tool if you're looking to streamline your workflows, improve teamwork, and scale. It's got all you need to manage your projects, time, and money: features for capacity planning and workload management, time tracking, project management, team and client collaboration and communication, invoicing, budgeting, and reporting. No matter how big your team is, with ActiveCollab, you can collaborate effectively, making sure nothing slips through the cracks. ActiveCollab helps you make better decisions and track progress throughout a project lifecycle, so you can ultimately deliver projects on time and within budget. What sets ActiveCollab apart is our customer-centric approach to building a product that's reliable and easy to use. Say goodbye to confusing dashboards and steep learning curves: we aim to keep it simple, so you can focus on what you do best!


Contact info

3.2

Average

TrustScore 3 out of 5

5 reviews

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3.2

All reviews

(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not trust the self-hosted version

Do not trust the self-hosted version. We were explicitly told that 2FA would be among the first features in Self-Hosted v8, scheduled for early February. That did not happen. 2FA is not a nice-to-have feature. It is a basic security requirement. For a product handling business data, failing to deliver such a critical security feature after directly telling customers it was coming is unacceptable. We relied on that commitment, and it was not honored. That has completely destroyed our trust in this product and in the company’s self-hosted roadmap. We are moving away from it and would strongly recommend that anyone with serious security requirements do the same.

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

The only project management software for agency you'll need

I've been using the software for almost two years now for my marketing agency. In those two years, ActiveCollab upgraded to new version, and introduced a ton of new features, but most importantly their customer service is something that made a whole difference for us. Since we're using profitability features, we almost had to re-learn all our processes in order to set things up properly, and ActiveCollab's customer support was super responsive.

We tried others, and they are either too expensive or too complicated to use with super slow support. ActiveCollab was a bullseye for us – couldn't recommend them more!

January 12, 2026
Unprompted review
ActiveCollab logo

Reply from ActiveCollab

Thank you so much for relying on ActiveCollab to manage your marketing agency, Vladan!

We're glad to hear our product met your expectations and helped you improve internal processes.

Our team is always there if you need a hand.

Wishing you all the best,
Milana

Rated 5 out of 5 stars

Great software!

I've been using Active Collab for 3 month within my new team. AC has everything essential for a stable and easy workflow: instant push and email notifications, Timesheet and Stopwatches, which help me track and see my work time between many tasks.
I'm trying to find something I wouldn't be pleased with, but can't.
Also, haven't got a single issue or bug with this software, bravo!

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

A tool that makes your day more productive

First of all, this software is really easy to use. Our agency team loves the Gantt charts and task list mode, it looks very organized.
There are so many useful features such as time tracking and invoicing which makes our work lot easier and makes us more productive.
We cannot imagine daily collaboration with remote teams and clients without AcitveCollab.

February 7, 2018
Unprompted review
Rated 2 out of 5 stars

Good intentions, but a bad product

It really looks like a nice product; and in the trial offer it was. But when the trial was over, the nice things were over too. No user friendly acces anymore, but technical complicated steps to put the data on our server. That didn't work instantly, although everybody at Active Collab was very friendly; it took weeks to get it started.
Finally it worked, but only from outside; when being at the office, you couldn't enter. Now I can't log in for weeks, because I am not recognized as a user, my e-mailadress can't recover a new password etc.

Don't buy this. Use the free Google Drive; less features, but also less trouble.

July 17, 2013
Unprompted review
ActiveCollab logo

Reply from ActiveCollab

Hi Simone,
We are sorry that you had difficulties with your activeCollab, but our team was always at your disposal to help you find a solution. Anyway, if you still wish to use activeCollab with the same comfort that you had during the free trial period, you can choose the Cloud version now. We will take care of all the complicated tech steps and the background maintenance, while you are enjoying working and worrying about your projects only.

Ivana Sabo
Customer Care Manager
activeCollab Team

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