aerosoftfootwear.com Reviews 

Buyer Beware: Loyal Customer Turned Away for Shocking Quality IssuesRating: ⭐/5I have been a loyal Aerosoft customer for years, but after this experience, I will never purchase from this brand again.My husband bought me a pair of $40 dressy flip-flops for my birthday to replace an old pair that broke. Because they were nicer sandals, I saved them for a special trip to California with a friend a month and a half later.I put them on for the very first time, and within just 20 minutes of wearing them, they literally began disintegrating. My friend noticed chunks of black rubber all over the floor—sure enough, it was the soles of my brand-new shoes crumbling apart. Complete junk.When my husband contacted Aerosoft customer support with photos of the defective shoes, their response was completely dynamic and uncaring. They hid behind their strict 30-day policy and refused to offer a refund or an exchange, completely ignoring the fact that the product was fundamentally defective right out of the box.It is incredibly disappointing that a company would treat a long-time customer this way over a clearly flawed product. Shame on Aerosoft for making such a terrible product and offering even worse customer service. Save your $40 and buy from a brand that actually stands behind what they sell.

if I could grade it a -0 I would. DO NOT BUY from this company. Totally useless. I brought 3 pairs from them. All 3 pairs disentergrated within a few mins of wearing them. I have the pictures to prove. I had purchased them in advance ready for Summer as they were being sent from the US and as someone else mentioned after complaining and attaching images their reply was simply return is 30 days only. DO NOT BUY EVER FROM THEM

If I could give 0 stars, I would. Have a pair of sandals from Aerosoft from years ago & love them. Durable & comfortable, I decided to purchase another pair but didn't wear them until a couple months after purchasing. Wore them 1 day & the soles are literally breaking in two. Contacted the company & they stated their 30 day refund policy & refuse to correct the situation.

I purchased a pair of Aerosoft slip on sandals for women, after 4 months the sole started peeling and at 5 months the sole completely cracked. I had worn them only occasionally. When I contacted the company they said they can only assist within 30 days of purchase.

Until now, I have always enjoyed Aerosoft shoes. The latest pair arrived with a strange, strong odor. I contacted customer service, asked for an exchange, was sent a mailing label and a pair was then mailed.
This pair arrived with the same odor. I contacted them to return them however, I learned that I would have to pay shipping. Keep in mind that this wasn't an error on my part. They sent me a defective, smelly shoe. I received my refund for the shoes but am out the shipping it took to return them.
That ranks a "less than one star" in my book, I will no longer purchase their shoes and I will also direct people not to deal with them. I can understand if I had ordered the wrong size, didn't like the color, etc however, this defective product was "on you". Had to spend $9.00 to return a defective item. You should be ashamed. This review will be placed anywhere I can find a review section.