While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I used to be an affiliate back when it was Affiliate Window. It was a fairly reliable network, although the results were never great. I've recently gotten back into the affiliate industry with a new... See more

Rated 1 out of 5 stars

I am not able to give a negative review otherwise i could have done it , they are thugs and charged our card immediately when we sign up BUT WAIT.. your account takes months and days to activat... See more

Rated 1 out of 5 stars

I represented a company which was an advertiser on their network. Here are the facts of our experience: - Large joining fee (£000s) - Not insignificant monthly 'admin fee' - Impossible to... See more

Rated 5 out of 5 stars

So i joined affiliate window, and now after 4 months and lets say 6 payments on time i am a real happy bunny! i started the affiliate craze off about 1 year ago, and now have gone so mad i own a rewar... See more

Company details

  1. Affiliate Marketing Service
  2. also in
  3. Business to Business Service

Information provided by various external sources

Affiliate network offering tracking and management solutions for maintaining an affiliate program


Contact info

2.1

Poor

TrustScore 2 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(21)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I used to be an affiliate back when it…

I used to be an affiliate back when it was Affiliate Window. It was a fairly reliable network, although the results were never great. I've recently gotten back into the affiliate industry with a new site. I went to sign back in, and now they practically want my DNA! There are far better networks IMO for both affiliates and advertisers. They move at a snail's pace, too, which doesn't fill me with confidence as to how effective they would be at handling any issues that arise.

June 10, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Used to the be gold standard, now it's really poor.

Payments are very slow in comparison to Rakuten, Webgains, skimlinks etc. and the approval rate for commissions is lower than every other network we're with, possibly due to abuse by retailers (declining transactions manually without recourse.) Awin is advertiser centric, publishers are an after thought.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot thank the team at AWIN enough for 10% revenue growth

Cannot thank the team at AWIN enough. We make use of their new AWIN access account where we self-manage our account and in return we pay slightly fewer fees, allowing us to test affiliate marketing, cost-effectively. Michelle and her team have been a big help. I would recommend any e-commerce business to try the service as traffic is expensive and this provides a minimum of 10% revenue on to our site per month which I’m hoping to double that in the next 4 weeks.

June 9, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

I haven't joined this network till now…

I haven't joined this network till now . it sound me fishy when I saw that they are asking for $5 through credit card .none of the reputed aff network ask fee for joining network . also if they reject u ,never return your money back . they would make millions through un -approved application . now they changed their name to awin to hide their scam .Amazon have thousand of products but not ask for joining fee.

October 3, 2018
Unprompted review
Rated 1 out of 5 stars

They made me pay their fee in advance…

They made me pay their fee in advance to verify my account and then rejected my application. I have never seen my fee back on my bank account. They wrote I should contact my bank as they transferred the sum, which obviously is a lie. It's a scam.

February 19, 2018
Unprompted review
Rated 1 out of 5 stars

Unfortunate to have dealt with this …

Unfortunate to have dealt with this company for over 4 years as a company I partner with use them for ease of paying commissions.

They are an absolute joke of an organisation- between stalling payments and tkaing weeks and weeks to answer basic questions.

January 3, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

Potential scam company - beware!

This is the first review I have ever written on a company review site as I think it only fair that other advertisers are aware of this company.

I started promoting certain offers through them and one particular offer was generating c.£300 per day.

The first few weeks I got paid out £2,500 however I have now built up over £10,000 in commission and they are not paying it and keep blaming it on the publisher. I have spoken with at least 4 agents via live chat over the last few weeks and they are all saying the same thing.

I am now in negative funds as I have had to spend money to promote these offers and affiliate window just keep saying it's not their fault.

I wish I would have read the other reviews here before advertising for this particular company through affiliate window as it seems others are having similar problems with them.

It is going to our solicitors now so hopefully will get some kind of progress to being paid out.

I will post more about the company that is not paying out once I have more information from our legal team and the 'ok'.

October 18, 2016
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED

I represented a company which was an advertiser on their network. Here are the facts of our experience:
- Large joining fee (£000s)
- Not insignificant monthly 'admin fee'
- Impossible to get out - 6 months notice period (that >£300 admin fee keeps being paid!)
- Very low activation from sign ups
- Identified many fraudulent sign ups
- Asked for refund for these at which point:
- We were asked to investigate and provide more info (more time and resources from our tech team)
- Then told no refund due even though both parties agreed the SUs were fraudulent and sent back to a small line in the contract saying it was our responsibility not theirs.

I strongly recommend you do not use Affiliate Window - please let our mistake save you time, money and frustration.

May 26, 2016
Unprompted review
Rated 1 out of 5 stars

Will not let you leave!!!

Been with the company for over 3 years, performance went down hill after year 1, Tried to cancel the contract for over 6 months ago and they just pass you to different people and do not let you leave!!! Still trying to claim money from me - total rip off !!

Keep away!!! Much better companies out there!!

November 3, 2015
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrible company

No Customer service at all, no answer to email. The links provided were not functional. Very disappointing.

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company

Good support, fast hassle free payments, lot's of programs. don't know what all the fuss is about

December 6, 2014
Unprompted review
Rated 1 out of 5 stars

Dont bother about sign up

I am not able to give a negative review otherwise i could have done it , they are thugs and charged our card immediately when we sign up BUT WAIT.. your account takes months and days to activate

they need all silly information that i never heard of !! They demand our driving license and address proof for a damm affiliate program !

Dont waste your time here , instead go for Amazon affiliate, they opened my account in 5 min and activate it within second


THIS IS A WORSE COMPANY TO DEAL WITH , THEIR REPLY IS HIGHLY UNPROFESSIONAL AND PEOPLE WHO WORKS HERE HAS NO RESPECT OR CUSTOMER SERVICE SKILLS

October 25, 2014
Unprompted review
Advertisement
Rated 1 out of 5 stars

You can earn good money but you will not get it!!!!

I really thought Affiliate window seemed genuine until it was time to pay out,no help from the support staff,just got fobbed off each time i enquired,it would seem if you earn to much that they are reluctant to pay out,they simply use excuses such as "fraudulent transaction" and really make you feel you have done something wrong they demand you provide who has clicked through on your links(impossible!) To verify transactions,their are better people to work with.

October 3, 2014
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look