AgentZap Reviews 

7
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company
  2. also in
  3. Software Vendor

Written by the company

AgentZap is an AI-powered customer service platform that helps businesses deliver fast, reliable, and professional support 24/7. Our intelligent AI agents act as virtual receptionists that answer calls, book appointments, capture leads, and handle customer inquiries with natural, human-like conversations. Built for businesses of all sizes, AgentZap supports more than 72 industries including healthcare, home services, and professional services, adapting seamlessly to different workflows and customer needs. Our mission is to make advanced AI customer service accessible, enabling businesses to improve response times, increase conversions, and provide consistent customer experiences without increasing operational costs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premium help in record time

I've worked with a lot of B2B businesses and I would categorize the majority of these relationships as straight up "deadweight" to "satisfactory". AgentZap has been an absolute delight to work with. They are fast, responsive, and robust. We have a lot of special requests and they've been able to tackle all of them in record time. What really compelled me to write the review was just how forward thinking and intuitive they were. With each request they anticipated my needs and created a completely robust solution, not just a "good enough" or "we did what you told us, but absolutely nothing beyond that even if that doesn't make sense," solution like I might expect from other businesses. We've been struggling to manage the business, treat our patients, and answer phones. It's been great feeling like we've found an ally to take some of the weight off of our plate.

September 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Helpful so far

I really like AgentZap. The AI receptionist helps handle my missed calls when I’m busy or unavailable. It’s simple, convenient, and has been a big help

May 18, 2026
Unprompted review
AgentZap logo

Reply from AgentZap

Thanks so much for the wonderful review! We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Highly recommended

Highly recommended for small businesses, helping us get more business without extra effort.

December 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ai Services

Their Ai Services are reliable. Ai receptionist, Ai appointment bookings and Ai answering service are working smoothly.

January 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look