www.aigostar.com Reviews 

Absolutely awful. Ordered a Christmas tree from b and Q website which described a pre lit tree. Looked lovely in the picture. Received it today, a tiny box with cheap crappy green leaves and cheap crap lights just thrown in the box. False advertising surely this is illegal

Benjamin Kettle Broken Lid
Seems I am not alone with a poor experience from Aigostar. @customer service.
We discovered the hinge issue when I found plastic in my tea cup.
On closer examination of the kettle, you could see it that the design of using this Small hard plastic piece for the spring loaded hinge is a weak point.

My temperature control kettle works.
The Lid does not allow me to open it safely with 1 hand, I need to use 2 hands and then it an art to get it right.

We contacted aigostar, through Amazon Italy. They immediately said out of statutory warranty and sent me to Aigostar.
I used the provided contact details and detailed description. Stating that this is a design fault and the kettle still functions.
No response to any email.
Not even an auto reply
Emails were sent to Spanish email, and to their main service and support ones.

It seems they really don't care once they have your money.

I had a kettle from Aldi in the UK that had same temperature control options. That supermarket kettle lasted 6 years.
This one lasted just over 2 years.
Well it functions if you can manage to have a wrestling match each time you need to use it.

Ok something fails.
but to ignore a customer
Well thats is shameless.

Don't Buy from Aigostar is the advice here.
Seems I am not alone considering the number of stars they have already..

With so many items we use that are made in China, many which are good and reliable.
We trust the retailer to also include good quality products on their catalogue. This a trust I placed in Amazon. But I am beginning to be weary of Amazon, as it profits them to see a failure just past the statutory date. Even if it's a design fault.

Do I trust amazon reviews and the many pushed recommendations? Not any more
this purchase was a recommendation through their profiling of my habits and search.

I purchased, aigostar, cordless vacuum cleaner
From ,The Range, for "light cleaning "
Cost me £99.99
It started making terrible noises
Contacted the range,who told me they would contact aigostar , I sent them video and photos of the vacuum cleaner, which they asked for,.. 4 weeks later, after so many emails from The range, All different customers service agents, asking the same questions, It's not in warranty now ( by 2 months) there's nothing that can be done.
Once again.. inferior companies, hiding behind emails.. No actual telephone customer services.
I will Never buy anything from the range/aigostar again
They are overpriced, for inferior quality products...and as for customer service
Absolute joke

I was gifted this kettle for Christmas and very disappointed that it broke on Christmas day the following year.
I liked it so much I bought another even though it had only lasted a year. The new kettle expired today 5th Feb so this one has lasted 13 months. Pretty sure I won't be buying another. There are obviously flaws in design or manufacturing. Pity.

Purchased a panini press/grill in June by august the temperature switch had fallen apart poor quality unable to contact Aigostar for a replacement

I bought a security light from this company through b&q the light is faulty and does not work I made contact and they asked me to photograph the item not working!! I questioned this then they said they would send me a lamp I just want them to send me a replacement security light as I am disabled and need a outside light I am getting no where now they want a video to prove I haven't broken the light. PLEASE DO NOT WASTE YOUR MONEY BUYING FROM THIS COMPANY

1200 watt blender had used only a few months when the jug blade bearing and seal disintegrated. Contacted company for a replacement blade as it is replaceable with 2 screws. Company replied with email but despite sending them the order details as they request they never respond a second time and no after sales service is available so item useless within warranty period and no recourse available. Avoid.

purchased one of their 1 Ltrs 1100W kettles via Amazon on 4th November 2024. the unit failed to work by the beginning of July 2025. I submitted a complaint via Amazons system as it had a one year warranty. The usual procedure is for Amazon to relay the message to the supplier. To date I have not had a response.

A complete load of crap please do not buy this rubbish that doesn’t work, it’s absolute garbage

Sent me a second hand defective and dangerous induction plate, when I ordered a new one from Amazon.es. Even the cable is damaged. The surface is cracked in 3 places

I bought a cordless Aigostar kettle through Amazon. Loved it until it stopped working after three months. I have emailed the company but after reading the reviews think it’s unlikely that they will respond.

I bought a cordless vacuum cleaner that didn’t pick up hair, and filled up quickly. The cleaning instructions were poor. They offered me a £35 refund and told me to go back to Amazon who offered me the full price back. Avoid! What is the point of a vacuum cleaner that doesn’t pick up half the stuff on the carpet and has poor suction.

Deep fat fryer lasted 3 months, thermostat packed up, no reply from Aigostar, Amazon don't want to know, cannot find an agent or spares so, apparently others with this fault, now resides in Council tip.

I bought a kettle of Amazon from this company only for it to malfunction and stop working, it is still under warranty so I tried to contact them to as what I do next as it needs replacing by them and they have not once been in contact or replied to my email why I don't know it is there obligation to repair or replace

The aigostar is scam and selling faulty products via Amazon . My kettle broke down ,just after a few months of purchasing , and their response to refund or exchange is poor. They're probably buying faulty products from manufacturers in China and flooding the market through Amazon and similar...

This company is a scam - I ordered their pressure cooker on Amazon and actually liked the product until it broke. There seems problems with the design so the one of the parts detached over a certain period of time. I sent multiple emails and tried to call their country offices. Either no one picked up the call, the call was directed to an odd VM or the receiver denied his representation of the company. This company is a completely scam and I can’t believe that they are still selling on major platforms such as Amazon today. I will definitely report them.