booked in only for it to be cancelled less than 24 hours before the appointment. My area is apparently outside the service area, which it feels like should be a pretty simple thing for the booking sys... See more
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came today very good service the lad who did it was helpful and pleasant made a very good job on the car would use them again thanks
Supply of FAL 14C air conditioning unit with extra long ducting. I had a couple of questions regarding delivery and these were dealt with without any fuss. The member of staff was happy to wait when... See more
Awful. Meant to be next day delivery, still haven't had delivery or any tracking information two days later. Had a TNT van turn up to us to collect a unit - it's meant to be delivered to us, incompete... See more
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came today very good service the lad…
came today very good service the lad who did it was helpful and pleasant made a very good job on the car would use them again thanks
booked in only for it to be cancelled…
booked in only for it to be cancelled less than 24 hours before the appointment. My area is apparently outside the service area, which it feels like should be a pretty simple thing for the booking system to be able to tell, when I, errr, put in my address. Poor.
The company called and had to rebook on…
The company called and had to rebook on the day I then said I wasn’t available the next day next minute the technician calls me and called me a Karen and a piece of sxxt
Super company and fantastic customer service
George and his colleagues at Aircon247 treated me like a Royal Guest - I felt that I was their most important customer and I am sure that every other customer will have the same experience.
I ordered the portable aircon unit on a Friday and it arrived on Tuesday in perfect condition. It works brilliantly and Aircon 247 prices were the best that I found on the internet.
I have absolutely no hesitation in recommending Aircon 247 - they are a super company, with brilliant customer service and great products.
The service was outstanding
The service was outstanding. The advice given was really worthwhile and I must commend Jessica Turner for all the help she gave me. I would have no hesitation in recommending Aircon247 to anyone.
Thanks again.
Outstanding Service at the height of the heat wave
I can't remember the last time I wrote a review on Trust Pilot but felt compelled to do so after the excellent service I received from aircon247 and particularly from George Wrigglesworth in their Customer Services team.
I recently ordered 2 portable a/c units recommended by Which (Consumers' Association) and with George's kind assistance, aircon247 were able to deliver them within 48 hours of the order being placed, even though it was during the height of the recent heatwave. This proved to be a godsend for the elderly relatives who live with us.
It's also worth noting that the 2 a/c units I bought were £100 cheaper each than the best deal available on Amazon.
Responsive and helpful
Responsive and helpful. George went that extra mile and gave excellent customer service. Thank you so much.
Great company to do business with.
George and Stephen helped choose the correct Portable Air Con for my business, they are so friendly and provided helpful advice, best price on the web and delivery to Belfast within 48 hours. So pleased thank you Aircon247.
Excellent advice and service and went…
Excellent advice and service and went the 'extra mile' to quickly sort our needs.
George you saved the day
George you saved the day. So delighted with my purchase and can't thank you enough for your kindness and efficiency. I have assembled my BROLIN 180000 and wow! We have a large office with windows on 3 sides, yesterday we had a temperature of 34C now its a lovely comfortable temperature, thank you it's a lovely machine.
Got a great unit at a great price
Got a great unit at a great price, delivery was quicker than I expected too, they did forget my adaptor but one quick email they sorted it straight away no fuss.
Will be back for a second unit eventually!
Jessica Turner and the team were…
Jessica Turner and the team were brilliant. She was not only super helpful, but also very patient and informative when I asked a number of questions about a product that I was unfamiliar with. Additionally, the product itself, a Fral air conditioner, was so good that I’ve ordered a second one.
George
George, you are my hero. After a day of looking for a part George found me on Messenger & saved the day. Told me he had the item I needed, how it could be purchased, plan B of how it could be purchased. Then put me in touch with the equally wonderful Jessica. She phoned today, took details & the part is on the way as I type. Helpful people & wonderful service. Thank you. x
Awesome Service.
Awesome Service.
From the moment I placed my order I had prompt confirmation and then details of delivery - which was the next day.
The instructions provided for installation were very clear and easy to follow and I now have WiFi controlled air conditioning in my dining room.
I only had to contact the company as I was having difficulty pairing the unit to my home WiFi - but that was because of my home network. The customer service is outstanding and I am really pleased with the product. Highly recommended.
Fast delivery and excellent returns service
Fast delivery, great help from Steven in making sure it arrived on time. There was some slight damage in transit (the carriers fault) and Aircon247 promptly arranged collection and refunded me in full. Thanks also to Terry and George for your assistance.
Sundry parts order
I must say that Aircon 247 is a brilliant and helpful company.
They, f.o.c. and due to my mistake increased the length of my ordered 7m long lines by 0.6m at no extra charge.
Can't understand some of the negative comments, probably from rival firms!!
I never normally do a review on…
I never normally do a review on anything as I am not a believer in cheerleading someone for doing the job they are paid for
But after the help and patience of George when I had signal problems with phone and my bank authorisation of payment-5 failed attempts when item is selling out fast I thought for once it is well deserved. The man is a credit to your company and was not surprised on opening the link to see all the positive feedback he gets.
But unfortunately positive reviews and a pat on the back doesn’t pay the bills.
I hope he is well looked after by his employer
Regards Jeff
My order number #1383829
My order number #1383829
I strongly advise against shopping. I bought a Fral portable air conditioner at the beginning of April 2021. Unit damaged. It works for a while as air conditioning, then as a normal fan. Very poor contact with the seller. Everything seems to be settled as to the return, and the courier does not appear. There is no contact for several days. Then the second try and the same. No contact whatsoever for over a week. The case was submitted to paypal as a claim. The case is not finished yet and I had to pay for the return of the unit £ 120.
sometimes things can go wrong. A good, efficient and honest company would settle the matter
Faultless experience when calling and…
Faultless experience when calling and asking for help. Got George and had it all with me the following day! Also very kindly didn't charge me for the additional shipping even though it was my fault not ordering some bits in the first instance!
Thanks
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