Air Conditioning Centre Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Manufacturer

Written by the company

Air Conditioning Centre is a member of the Martin Industries Ltd Group of Companies¸ based on the South Coast. As sole UK Importers and European Distributors of our leading-edge Air Conditioning Systems¸ we are proud to provide our Resellers and Customers these Exclusive high-end products. LUXAir exclusively from Air Conditioning Centre, a new range of luxury air conditioning featuring market leading technology.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great customer service.

Very reliable product and whenever I have contacted them for assistance they have responded really fast and Glyn the chap I’ve dealt with is great and a credit to the business. Wouldn’t hesitate to purchase from them again and highly recommend.

June 21, 2024
Unprompted review
Air Conditioning Centre logo

Reply from Air Conditioning Centre

Dear Chris,

Thank you so much for your wonderful review! We are delighted to hear that you find our product reliable and that our assistance has met your expectations. It's fantastic to know that Glyn has been able to provide you with the support you needed. We will be sure to pass along your kind words to him; he is indeed a valuable member of our team.

Your recommendation means a lot to us, and we look forward to serving you again in the future. If you ever need any further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Amazing consistent service

I bought an aircon in 2018. Great value and wonderful personal service as what I wanted was not available and they ran through all the options. Today I need a new window hose and got exactly the same personal high level of service. To find that sort of consistency, across all their employees in different areas, is almost unheard of today. A real class act!

June 14, 2023
Unprompted review
Rated 2 out of 5 stars

Chigo Airconditioners

I bought four Chigo Air-conditioners 7 years ago for which air-conditioning centre is a distributor. The Chigo air conditioners were used on an average of 2 hours a day during 3 months of winter. The air conditioners were periodically serviced .One of the air-conditioners which was hardly used 20 hours a year , the coolant piping joint to the compressor split inside the outside unit and all the coolant escaped to the atmosphere . The compressor was burnt and the outside unit became useless.This shows very poor quality control for Chigo . The normal life of an air conditioning unit is 15 to 20 years. I have Hitachi and Daiken and Mitsubishi working and extensively used for over 15 years without any issues .
I was tricked into buying the Chigo as it was advertised with Toshiba Logo claiming it has Toshiba compressor , now it is advertised with Panasonic Logo claiming that the current model has Panasonic compressor so not be deceived by Panasonic name in the Ad and do not touch a Chigo , it is better to spend £50 /- extra and buy another make which will give you trouble free service for 20 years . Many companies even give 7 years warranty. The reason I have given 2 stars and not one is because air-conditioning centre was responsive but the fact is that Chigo is a product of poor quality.

February 4, 2019
Unprompted review
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