Great deal from a great brand new product, packaged well and in excellent condition in the original box. Brand new and looked great ,as described and shipping cost was reasonably low & immediately shi... See more
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First, the packaging. Lets just say its "airline themed", like the evacuation instructions you get in your seat, so cool! I bought the panam bauhaus passport holder, and quality is wonderful. I a... See more
Ordered my goods on 2nd December. All pieces of my order were splitted into 3 parts (3rd part still is not ready, simple cap). All shipments are still at origin point after 3 weeks after purchasing. T... See more
Company replied
I ordered Dec 3rd and as of today January 8th I still didn’t receive anything. First time customer service came back, telling me it still was within the promised shipment days - after some more approa... See more
Company details
Written by the company
The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.
Contact info
North Dixie Highway 1700, 33432, Boca Raton, United States
- hello@airportag.com
- www.airportag.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 month
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Awesomeness
Great deal from a great brand new product, packaged well and in excellent condition in the original box. Brand new and looked great ,as described and shipping cost was reasonably low & immediately shipped. You won't find a better value for your money anywhere else. This product is top quality & cool looking and will exceed all of your expectations. Don't miss out on this amazing offer! Get yours today before it's too late.
Super quality, awesome product
First, the packaging. Lets just say its "airline themed", like the evacuation instructions you get in your seat, so cool!
I bought the panam bauhaus passport holder, and quality is wonderful. I also bought the panam luggage tags, quality is premium.
If you love this kind of thing you wont be disappointed. I am so happy with my purchase.
Quality of the products, customer service, and the delivery
Well, it was the first time that I purchased from Airportag. I was looking for a new luggage tag for my travels. I found this fun one! As well as an airport mousepad. Customer Service reached out after I placed the order with adding customization on the luggage tag. It came out great! Very prompt response. As well as I had another question about a product, and they are very quick with a answer or they let me know if they need more time to get the answer. I would defiantly recommend this company. I will be purchasing them from again.
Bought 4 tags for my bags
Bought 4 tags for my bags. After the first time using them the rings/loops fell apart on all 4 tags. The metal loops could easily be picked apart with the fingers. Reached out to them but nothing happened!!

Reply from Airportag
I have placed 6 orders with Airportag…
I have placed 6 orders with Airportag and every now has been perfect. I've purchased 4 luggage tags, a keychain, and a t-shirt. All different orders. Everything has always arrived on time in perfect condition. The quality of their products is to notch and I am definitely a customer for life.
Amazing costumer service from Yasmin!
Ordered in February, arrived today. There were delivery problems but Yasmin from customer service was super helpful and solved everything for me.
Great support. Highly recommend Airportag!
Had to have one…
I first noticed one the Airport Tags on someone else’s bag at a conference and thought it was such a cool idea. This led me to find Airport Tags site and order an airport luggage tag for myself. Couldn’t be happier with the purchase and have recommended the site to numerous people. Super unique products and my shipping was fast.
Nice but improve your delivery service
I had a problem with my order and they send me new one without cost, finally arrived the lost order and the new one. Just be careful with what delivery service / company Airportag is with
I am very pleased with the quality of…
I am very pleased with the quality of the product and how it was packaged. I was expecting something that looked cheap. Shame on me! I waited quite a long time for delivery, but thousands of kilometers did their job. It certainly wasn't my first purchase. I recommend
Responsive customer service
We've ordered a couple of items from them so far and they've both been great. There was a delivery mix-up with the latest one and the company responded very quickly - in the end the problem was with the folks doing the delivery, but I was happy to know Airportag were responsive and on top of the issue. Good customer service.
Don’t buy. Won’t deliver, especially internationally
Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven’t received my items. And I spent a bit and ordered a few items, thinking the product and delivery would be fine. I’d recommend staying away from them

Reply from Airportag
Awful delivery service
Awful delivery service. Ordered weeks ago and still don’t have an estimated delivery date. What are you charging me $14.90 delivery charge for exactly, carrier pigeon food?

Reply from Airportag
First time was fine, now all of a sudden...
Order #327726
I've ordered these bags before, and everything went fine the first time. I liked them so much so I decided to buy a new batch, which this complaint is in relation to. Now all of a sudden it seems like Airportag is utterly incompetent; I ordered these items and they were confirmed on March the 17th, today is already April the 14th and after a lot of back and forth with Livia from customer support, we're still none the wiser - it's essentially as if I have to beg hypothetically speaking to just know the status of the item, shipping wise. This is just other nonsense. Regardless of what happens with this order, I shall definitely NOT be ordering from them again. Nor would I recommend anyone else to do so.

Reply from Airportag
Poor and slow customer service
Poor and slow customer service. Shipping is a joke. Would defiantly no use again or recommend to anyone who asks. Order 19/02 and as of 02/03 UPS still awaiting package to give me a estimated delivery date

Reply from Airportag
Never got my things
Never got my things, never hear back from them, never answer any of my claims. This is fraud

Reply from Airportag
Wonderful Company & Product
Wonderful experience from start to finish. The customer service is very good and I was communicated to at every step of the way...most importantly, the actual product is FANTASTIC - better than I thought it could be!
No item received & no refund
Placed an order December 6th it’s now January 27th and I still don’t have it. Refund has been refused. It is a scam.

Reply from Airportag
Poor management and customer service
The products are great. HOWEVER, customer service is lacking. My order has taken weeks and they offered a $12 gift card as an apology. I don't even know how they came up with that number. Within the time that my items didn't ship they offered 60% off on merchandise online and refused to credit me. They lied to me today and said my items shipped, but they are sitting at their warehouse waiting to be picked up according to tracking. Really poor management. No customer focus.
horrible service
horrible service! I ordered some stock december 20th and I’m waiting for the delivery since a month…. I sended emails but nobody answered.

Reply from Airportag
Sham Operation
I submitted an order December 23, 2025, and there is still no status on the order, 10 days later. The charge hit my account December 23, 2025, and I already have the billing statement from my bank. I have tried to contact them through Shop, to no avail.

Reply from Airportag
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