Aldi Reviews 

Had to abandon my shopping at the Daventry branch this afternoon. Cashier decided that it was ok to have a full blown conversation with the customer in front of me long after she had paid. I wouldn’t have left my shopping and would’ve just gritted my teeth instead, if she maybe gave me some acknowledgment. Made me feel invisible, like I didn’t exist at all. It shouldn’t be that deep, but for me it is. I also had my 15month old child with me who was getting restless. I hope the cashier was made to put the shopping I decided to abandon on the conveyor belt away. You’re there to scan shopping and take payment, not discuss your life story with customers, and inconvenience others.

Sent an email to Aldi on Mon 26 Oct about a fraudulent site that had advertised a power tool, unfortunately the purchase was a scam and it’s still up and running on Amazon with an Aldi logo on the site, I just wanted to confirm the product was legitimate, but now I know it’s bogus. No response from Aldi at all, now Friday 30, I have a case number, which is no good if no contact. Very disappointed with this company and lack of any action regarding this matter. ( case number can be provided)

Love Aldi! always the best prices. And new items to find.

Let's be honest, Aldi ok but their stores are hacky at best.There is nothing here that Walmart doesn't already have covered. It really doesn't bring many jobs to the community and is painfully average.

16 minutes ago
New
I did my shopping as usual on Sat afternoon in the Walsall store. I forgot to bring a bag and had heavy shopping. I explained to the security guard as he attempted to stop me from leaving that I will need to take the basket to the car as I will only be a couple of minutes. He then proceeded to grab my basket aggressively and verbally abused me. I then took my shopping to the car (by hand) and then returned to speak to the dep. manager on duty about his conduct. She offered no help when I asked for the security guard's details. Instead she was incompetent and therefore I took matters into my own hands and walked over to the security guard and took photos of him. Once he realised I was taking photos of him he grabbed the scuff of my jacket and took my phone off me without my permission. In front of the dep. manager (Sharon) and one other colleague I pleaded for my phone back to no avail once he was satisfied that pictures of him were deleted. I don't think he realised you can recover deleted photos (bless him!) What disgusting and frankly illegal behaviour.

2 recyclable bottles of lemonade mark River charged the container 10 cents. were not accepted by the recycling machine. So I lost the value of the containers. The employee said me after checking the machine not accepting the stuff that he could do nothing. Avoid recyclable containers in aldi

Aldi are always great, I cannot get over the amount of Karen tittybabbing reviews on here. How entitled and opinionated are these idiots

Central Islip, N.Y. store recently changed managers. New manager interrupted me/checkout clerk while she was counting money last 2 weekends. Looks like a clown with no experience. Previous manager was great.

Twice this has happened. Filling in the car registration at Aldi resulted in a £70 fine. I did my shopping and filled it in correctly. Aldi, get a grip, or I will be shopping elsewhere

I will never go here again cashier is so rude was throwing my food in the basket and I had bags so I let him finish and returned every single item and will never go back ever yes the word will get around zero stars

Aldi Irthlingborough - male staff member bullying female customer and staff.

There have been several incidents of this man singling me out to bully and humiliate me, more details in each review will be copied and pasted here,

The latest incident 7 October 2026 1pm to 1.30pm as soon as he saw me at the checkout he left the self serve to come over to the cashier and whispered in her ear about drinking on the til, she shouted I don't care. I am thirsty and I will drink on the til if I am thirsty, wow Tesco and other supermarkets allow tellers to keep fluids on the till. Nevertheless telling her off in public in front of me another female was mysoganistic behaviour toward a female employee and female customer.

This man is exhibiting red flag behaviour and coercive control by picking on lone female shoppers, e.g. watching me go checkout then suddenly appear from back of shop shelf filling, interrupting the cashier, whispering in their ear, waving his arms around, striking up conversations with the teller to stop me from being served and holding everyone else up in the queue. The teller kept telling him to see to the customers on self serve as he was ignoring them to interrupt the flow of customers while I was being served. This behaviour made everyone in the queue wait while he was having a chat with the teller. He has done this before on other tills at different times.

I have been shopping at Aldi for several years but sadly reached a point where shopping here has become too stressful. Accordingly I am starting to shop at other supermarkets, right away I noticed completely different atmospheres, polite, calm, helpful staff and even the customers seemed less stressed.

I don't know why some Aldi stores employ male employees like this foul man that make female customers feel so unwelcome but also telling a female member of staff off in public in front of a female customer. There are plenty of unemployed people that would love to work for Aldi and do the company proud.

Perhaps Management should consider carrying out anonymous staff surveys and or polls to find out what percentage of staff are unhappy in their roles and also what they think of other employees Then try to improve working conditions, provide training in customer relations and remove troublemakers like this horrible man.

PLEASE BE WARNED!
Due to people parking in the car park to use a mosque, the have decided to implement a parking scheme!!
I went in, nobody told me about this and I was in there 20 minutes grabbing a few bits before having lung surgery the next day for lung cancer and have just received a parking ticket!
I will not be using Aldi again!

I went to Aldi on Whitehorse Road today for the very first time and the very last time. The girls upfront were very nice, but there was a man in the back named Jeff, who was a stocker who was extremely rude to me. I asked him if they had an item and he told my friend and I didn’t hear him and he looked at my friend and yelled at her. Tell her we don’t have it. It’s only in the summertime as rudely as possible. That is not any kind of customer service and if they employed those kind of people, I will not be back.

October 3, 2026

ALDI U.S. Corporate Headquarters
1200 N. Kirk Road
Batavia, IL 60510
Phone: (630) 879-8100

RE: Formal Customer Service Complaint – ALDI Store on Highway 280

To ALDI Corporate Customer Relations:

I am writing to formally complain about the customer service my daughter and I experienced today, October 3, 2026, at approximately 3:50–4:00 p.m. at the ALDI location on Highway 280.

I had gone into the store to purchase a few items. While I was there, my daughter, who had been across the street at Wendy’s, decided to stop at ALDI to purchase some fruit. This was her first time shopping at this ALDI, and unfortunately, the experience left such a negative impression that she stated she does not intend to return.

When we approached the checkout area, our merchandise was placed on the conveyor belt. The female cashier assigned to the register left the checkout area to assist another customer, a white female, who was looking for a receipt. Rather than calling a manager to assist that customer and returning to the register to serve the customers who were waiting to check out, the cashier remained with the other customer.

My daughter specifically asked the cashier, “Ma’am, are you open?” The cashier responded that she was open and instructed us to put our items on the conveyor belt. Our items were already there, yet she continued to remain away from the register while we waited.

Eventually, a manager came over to assist the other customer. Even after the manager arrived, however, the cashier continued standing there rather than returning promptly to the register to complete our transaction. At that point, I spoke up and told her that we were waiting.

What made the encounter particularly troubling was the cashier's response afterward. Rather than acknowledging the delay or apologizing, she made what we perceived as a sarcastic comment along the lines of, “Aren’t we having an amazing day? We’re having a good day.” The comment did not feel courteous or professional given what had just occurred.

I also want ALDI to understand that, as African American customers, my daughter and I were troubled by the difference we perceived in the attention and consideration being given to another customer while we were left waiting at an open register. I understand that ALDI may need to review the circumstances before reaching any conclusion about why this occurred. Nevertheless, our perception and experience matter, and the incident raised a genuine concern for us regarding equitable treatment, cultural awareness, and customer service.

This is not simply about having to wait a few extra minutes. It is about how customers are acknowledged, respected, and treated while spending their money in your stores. When an employee is operating an open register, tells customers that the register is open, and then leaves those customers waiting while continuing to attend to another matter even after a manager has arrived, that reflects poorly on the customer-service standards of the company.

My daughter asked me afterward, “Mama, is this the kind of service you get when you come here?” That question bothered me because I had recommended the store to her. Her first experience with ALDI should not have resulted in her deciding that she would not return.

I am requesting that ALDI review this incident. Because I do not know the cashier’s name, please review the employee schedule and any available store information for the register being operated at approximately 3:50–4:00 p.m. on October 3, 2026. I would also ask that management review the incident with the employees involved and address expectations regarding professionalism, equitable customer treatment, cultural sensitivity, and appropriate handling of customers waiting at an active checkout lane.

I would appreciate a response from ALDI explaining how this complaint was addressed. Consumers have choices about where they spend their money, and respectful customer service should be extended consistently to everyone who walks through

The cashier staff at the Aldi that I go to is amazing. They are friendly, professional and highly effecient. My complaints are related to a decline in quality. Specifically the Sunday Shoppe fruit popsicles. They taste like barely flavored ice now except for the pinapple which is always out of stock. A few staples that i rely on Aldi for: The almond milk vanilla flavor coffee cream, low fat cottage cheese. Pinapple fruit popsicles, 12 pack coconut water are out of stock always. The isle of shame is a mess! Produce is often unappealing. Just a general decline in overall quality and management. (Carol Stream illinois location schmale rd.) Except for staff. Staff is great!

Today my mum bought a pack of beef jerky with her £129 weekly food shop, once we got it home and opened it the entire pack was covered in mould, even though the expiry date was august 2027! She contacted aldis complaints page just to be sent a £1.38 voucher! Unfortunately they do not want to take accountability for selling a dangerous product so I will have to log this with the council. I don't think we will ever shop at aldi again.

Warranty Scam. Purchased a Kamado BBQ for 244.99 with a 36 month warranty. After 3 months the enamel coating is starting to craze so will not be long before chips will appear. I also like fool purchased the extra bits, the cover and pizza stone. ALDI tell me they only cover for 60 days which is something you won't see advertised at the point of sale and applies to all items in the shop, beware!. ALDI then pass you on to the manufacturer Rectella who are quick to reply in the first instance but then ignore you completely, over 3 weeks so far.
ALDI won't even reply regarding my question relating to Consumer Rights Act 2015.
I have given up trying to resolve this with these two as this is constructed to make you piggy in the middle and is very time consuming. Also not forgetting I am sharing my personal details with a company that I have never dealt with.
Just dodgy companies working together to avoid a warranty issue, a shame because I have used ALDI since they entered the UK market.
ALDI ref 00827621

I work for a non-profit organization and I left the required tax-exemption document there, but they lost it due to disorganization; now, every time I go to make a purchase, I have to bring the document again. The managers are rude and disrespectful. I will never visit this store on Murfreesboro Pike in Nashville, TN, again. I am not asking for a free food; I am spending money on behalf of a non-profit organization.

Aldi’s in Aventura is Aweful! If I can give them a zero I would! The managers are rude as hell. Karina, Brionna ( Store Manager) and Daniel are all a piece of Sh:t! They let those racist a$$ customers come in there and treat the cashiers badly! They all need to be Fired!

Ribeye steak Aldi's Branson Missouri is the worst steak I've ever had in my 78 years of life. Absolutely poor quality meat could have been artificial meat. 40 bucks wasted and I'm a disabled Marine Corps Vietnam veteran who can't afford to buy crap food.

Advice to customers! don't buy their ribeye steak or any steak because of the poor quality. You don't buy price you buy results and I bought shoe leather. Even my German Shepherds had a hard time chewing it both raw and cooked!