Failed to honour the warranty of their product
Purchased a pulse companion in September 2024 from an Alert-it distributor for over £500. Some 10 months later in July 2025 the clip which attaches the charging lead to the arm monitor weakened and broke off. I contacted the distributor who contacted Alert-it. Alert-It refused to replace the charging clip under warranty. Gives a good indication as to how firmly they stand by the quality of their products.







