Hierro was kind and very helpful, I am happy to talk to him when I call Student Support because I know I will be listened to and my issues will be solved easily. I am also very happy with Jaclyn su... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
99 Coventry Street, South Melbourne, Victoria, 3205, South Melbourne, Australia
- 1300253343
- providersupport@alffie.com
- www.alffie.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kymberley Was kind enough to take the…
Kymberley Was kind enough to take the time to walk me through the questions I was having difficulty understanding and showed tremendous patience and generosity in their support. I’m incredibly grateful.
Thankyou to Colin and the team at…
Thankyou to Colin and the team at Alffie. Help offered at every turn and a team eager to see you succeed. Highly recommend Alffie
There should be placement with the…
There should be placement with the business medical administration to give hands on experience.The assesses were amazing.
Reema is very helpful with all my…
Reema is very helpful with all my questions about the assessment and any assistance required. Very much enjoying my course! Thank you!
My experience
When I first studying with alffie to gain my certificate 3 individual support it was a few years ago I have mental health issues and wasn't sure if I could get it done I had a few issue with certain area with afflie where I was going to give up but I had got assign with Jenny who I become to trust and with her help to push me in the right direction as of yesterday I am fully qualified after a long road I now say that I am so happy Jenny was amazing she help me with the role plays I felt comfortable with her you are a amazing lady Jenny thank you so much for everything you did 😊
Recommend this company for Cert III Early childhood
Kymberlee is really good at explaining
Great response and very good help in my…
Great response and very good help in my course.colin you are great support
Outstanding Support from Jenny
Jenny has been an absolute delight to work with while supporting my client through her studies and assessments. Her encouragement, kindness, and positive feedback have made a significant impact throughout the journey.
Jenny was always proactive, responsive, and quick to assist with any questions or support we required. Her dedication and genuine care did not go unnoticed and were truly appreciated.
The Alffie team is incredibly fortunate to have someone like Jenny. Thank you, Jenny, for all your support, guidance, and commitment.
Really helpful in helping is complete…
Really helpful in helping is complete my course work
Coaching call
It was lovely working with Reema today on my coaching call today
I want to express my gratitude to Alfie…
I want to express my gratitude to Alfie Support staff, namely Chelsea and Jennifer.
They helped me a lot in order to understand the right approach to the course material.
Thank you, guys for timely and encouraging support.
Reema was amazing
Reema was amazing. She outlined everytging i need to say in my session. It was so much easier answering the questions face to face.
Great job Reema
Reema was a pleasure to work with and I…
Reema was a pleasure to work with and I am so grateful for her assistance today
Great help with the assessment
Was really helpful to complete the section I was stuck on and reema was absolutely lovely to talk to
Good Experience
I had a good experience with Alffie. Kymberley was very helpful and supportive during my course and placement. She always explained things clearly and was patient when I needed help. I really appreciate all her help. Thank you
I have found chelsea very approachable…
I have found chelsea very approachable and helpful.
Very patient which helps me at the age i am trying to change my profession later in life.
Role play assessment task
The discussion with Reema today was very informative, Reema guided me in the correct path for my assessment task, Role play discussing questions to ask a real life education support co-ordinator. Our conversation was very professional and ran smoothly.
Thank-you, Reema for your ideas, opinions and advice.
Just withdrew from Cert 3 individual…
Just withdrew from Cert 3 individual support. Incredibly boring and irrelevant subjects presented as walls of text.
Multiple site/proofreading issues.
Expecting students to have people willing and able to spend hours filming silly roleplays is horrible.
Silly gatekeeping of hours with some subjects taking literally seconds to finish with others take days but the same time is allocated to each with subjects not being opened until the time has passed.
Marking appears to be done by the assessors just searching keywords, eg If you write something in your own words it is always wrong but if you cut and paste the course notes it is correct.
Honestly just a horrible experience and I feel the course is designed to have students drop out so they get their money without having to deal with the students.
So disappointed I was really looking forward to this course. Will enrol in TAFE instead.
Did not like this coursework at all!!!
Did not like this coursework at all!!!! The having to do recorded performances is horrible,and if you don't have a few people who are willing to go online and learn &read scripts and act out constant scenarios then you aren't passing. That's the end of that.
Kymberley was great
Kymberley was great and we got the work done really well
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








