ALIM LIVE UK Reviews 

My tutor is very professional friendly and patient. The internet connection is very good. The lessons a structured well and very good value for money I definitely recommend this service

We have very good experience for the last two years. My two children are taking online Quran classes and we are happy with the service.

My experience with this company has been extremely disappointing. Despite multiple back-and-forth emails and conversations, we have been unable to resolve a £13.50 refund for missed lessons and our cancellation notice.

The instructor failed to attend two lessons, leaving us waiting without communication or explanation. When we requested a refund, the company began citing changes to its policies and offered less than the amount we reasonably expected. One of the reasons given was that PayPal would charge them a fee for processing the refund. With respect, transaction fees are simply a cost of doing business and should not be used as an excuse to avoid fairly resolving a customer complaint.

We even provided our bank details to help them avoid these charges, only to be met with yet another excuse about a change in policy.

Despite our repeated attempts to resolve this matter directly and professionally, the company has cancelled our PayPal request and blocked us from making further requests. This is an extremely disappointing way to treat paying customers who are simply seeking a fair resolution.

It is particularly unfortunate for a business serving the Muslim community. Honesty, fairness, accountability and good conduct should be reflected in how customers are treated, not just in the community a business serves.

**I would strongly advise others to think carefully before using this company.** Our experience has involved poor communication, a lack of accountability and repeated excuses rather than a straightforward resolution. Customers deserve transparency, professionalism and fair treatment when things go wrong.

Very patient Arabic tutor, my daughter loves it. She can't wait for the weekend to do her lessons.

Alim Live UK is amazing, honest, professional, and reliable. My boys’ Qur’an teacher is outstanding, and we’re very happy with the teaching. Highly recommended!

*****WARNING DO NOT USE ALIMLIVE****

They are working hand in hand with the teachers guaranteed. They are running a scam ring where under the farce of teaching Quran they are stealing and scamming people’s money. The teachers are trained to try and scam money out of unaware parents by emotionally blackmailing people and making out by hints they are putting their children in hospital or some other sob story and if you don’t pay they get aggressive and stop “lessons” and block you on WhatsApp. I will be reporting this company to the citizens advice bureau and trading standards. This is not about my refund no more but the fact that these overseas businesses are running scams in the name of Islam. The reviews which are positive are also scams it’s all a massive lie!!!

They are running a FRAUDULENT SCAMMING SCHEME ONLINE!!!

*******AVOID AlimLive********
I left AlimLive (02/March) due to a rude teacher, the refused to refund my money for the rest of March. After leaving & while waiting for March refund I accidently sent an automated Standing Order for April & they also refused to refund the April money also. Furthermore they exposed my bank details on their public group chat because I asked for my refund.

I had to send them a court letter to get my refund from them.

As a legal professional, I have very high standards when it comes to service, transparency, and results. I am pleased to say that Alim Live Academy has exceeded these expectations.

My two children are currently enrolled, and the experience has been nothing short of excellent. The teachers are highly skilled, engaging, and dedicated to their students' progress. Furthermore, the administration and support staff are incredibly efficient and professional, ensuring that everything runs smoothly and any queries are handled promptly.

It is rare to find an educational platform where both the teaching quality and the administrative support are equally strong. I highly recommend Alim Live Academy to any parent looking for a reliable and high-quality learning environment for their children.
Alternative Short Version:

Tutors continue to miss or arrive late to lessons, if they do arrive on time then there is a very high chance of the tutor having internet connection issues, due to this I cancelled but they continue to take the direct debit. I noticed they took two months extra and they did apologise but no refund was given, they said it would not happened again so I left it as that. 10 months later I see the have been taking £136 every single month and have not rectified the issue, when I contacted them for my money back and cancellation AGAIN they just responded with an automatic reply. They have been stealing money from us for over a year now and have not refunded any of it. They continue to avoid my messages and I will be taking this further. I have images and voice recordings of everything and will provide on request to anyone who wants to see it, so please email me if you want to see what this company are like!

Alhamdulliah Alhamdulliah I am with them last nearly two years they are very helpful. I would strongly recommend alim live .JazakAllah for all members of alim live.

We have been doing classes for over a month now and my son is really enjoying them. Teacher communication is great, very professional. This is the third provider we have tried and we will definitely be continuing to use this provider for the long term. Very happy.

The Egyptian teacher Aia is absolutely fantastic, she always comes to the lesson with lots of positive energy and enthusiasm which encourages and motivates my 8 year old son to do his best. She always gives me feedback at the end of each lesson and shares resources along the way to help learning. Jazakallah sister for all your efforts.

My daughter has been attending sessions at this school, and we are very happy with the experience. Her teacher, Hadeer, has been wonderful and very supportive. My daughter enjoys the sessions and always looks forward to them. The service and care provided by the school are excellent. Thank you!

Alhamdulillah.very good.

I had a trial Hifz lesson with teacher Asmaa for my daughter very lovely, gentle teacher and very attentive looking forward to the Hifz class my daughter really likes this teacher.

Hana is an amazing teacher to my daughter, Hana has been teaching my daughter for over 1year now and I have seen huge improvements in my daughters Arabic recitation and memorisation. Hana is also very kind and patient towards my daughter. And is flexible to my availability

My daughter and I are very happy with Hana and excited to see how my daughter knowledge and love grows more towards Islam.

Thank you

Good institute

My son has been a student for a couple of months now and his teacher is excellent. I have seen a noticeable improvement to his reading and tajweed.

Asalam u Alaikum
The teacher is is very understanding and encouraging .My daughter likes her teaching. She wants to take classes with her.