AliOli Kids Reviews 

5
•
TrustScore 3 out of 5

2.8

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Company details

  1. Children's Clothing Store

Information provided by various external sources

AliOliKids have a wide range of Beautiful childrens clothing and accessories including T-Shirts & Tops, Coats & Jackets and Rainwear. Shop online now.


Contact info

2.8

Average

TrustScore 3 out of 5

5 reviews

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2.8

All reviews

(5)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Has not Refunded me & Impossible to contact

Impossible to contact - I ordered two pairs of shoes and returned one pair using their free returns service back in May, it’s mid July and I have still not received my refund. I have called, left various messages, I’ve emailed many times over the last month or so and no reply. I understood the company is closing now and their was a message to say if you have returned items, the refunds will be processed but nothing. £85 it looks like I will never see again. The website still appears to be trading independently and through not on the high street!
I’ve contacted my bank and will now contact noth to make them aware.

July 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Ordered an item from their UK website…

Ordered an item from their UK website and the incorrect size and colour was sent. I wouldn't normally write a bad review however I have sent numerous emails with no reply. I have called the number on their website and it rings and rings- no answer. I would avoid this website and go elsewhere

June 20, 2022
Unprompted review
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Reply from AliOli Kids

Dear Sara, I’m so sorry to hear about your issue. I responded this morning - I’m afraid that I have only just seen your initial email from last Thursday. As I mentioned in the email this morning, I’m looking into this to find out how it could have happened and I will be in touch with the QR code for the exchange shortly. Best wishes

Rated 5 out of 5 stars

Super customer service

Super customer service, went out of their way to make sure I received my order for my requested delivery date

March 5, 2021
Unprompted review
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Reply from AliOli Kids

Thank you so much Keely!

Rated 5 out of 5 stars

Beautiful children's shop

Beautiful children's shop. Have shopped here for over 3 years and I would highly recommend. Great customer service and super fast delivery
10/10

November 25, 2020
Unprompted review
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Reply from AliOli Kids

Thank you so much for your review Helen. it really means alot!

Rated 5 out of 5 stars

Beautiful children’s store!

I have ordered from Ali Oli kids for the past 2 years and always has excellent service. Great stock levels, good communication if I ever need to check details about an item and prompt delivery of orders. Beautiful store that stocks lots of gorgeous handmade and high end clothing for children. Highly recommend

November 25, 2020
Unprompted review
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Reply from AliOli Kids

Thank you so much Emma for your review

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