I bought a VR set at the chain’s Eilat…
I bought a VR set at the chain’s Eilat branch, but unfortunately it turned out to be faulty. I tried everything I could, but in the end I had to turn to their service department for help.
The staff asked me to return it to the branch nearest to me, from where it was sent to the laboratory for repair. When the lab couldn’t fix it, I was offered a replacement. I simply went to the nearest branch and received a brand-new device, which has been working perfectly ever since.
Overall, I’m very satisfied with their service. The process was straightforward, the staff were helpful, and the solution was fair and efficient.




