Very pleased with the service and the tyres have been fitted, the car has passed the control technique and they look superb. I will be in contact again when I need further tyres. Très satisfait du... See more
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The delivery company DPD, used by Allopneus, fails to give full and informative information. My delivery order came as 2 parts. Part 1 successful and on time, however their site closed down any follo... See more
The on line order process was easy, finding the right tires for my bike, payment, and delivery was stress free.
Overall the delivery was fast and hassle free. The online store does not have the option to deliver tires outside of France, for example to Latvia, or to choose pickup from your store with a courier o... See more
Company details
Information provided by various external sources
Vente et montage de pneus
Allopneus, vente et montage de pneus
Written by the company
- Un service client 100% français
- Les 30 conseillers Allopneus sont basés en France, à Aix-en-Provence, au siège social d'Allopneus.com. Le numéro non surtaxé pour les joindre est le 0809 400 315, du lundi au vendredi, de 8h30 à 18h30.
Contact info
4.3
Excellent
108K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fourchette d’intervention trop large…
Fourchette d’intervention trop large prévue de 11h à 13h toujours pas d’intervention à 12h15
October 17, 2026
Reply from Allopneus
Bonjour
Nous sommes désolés de cette expérience avec le monteur à domicile, nous vous invitons à revenir vers nous directement depuis votre espace client afin que nous puissions traiter votre demande. Cordialement Céline d'allopneus.
Action reaction
September 28, 2026
Its easy
The on line order process was easy, finding the right tires for my bike, payment, and delivery was stress free.
October 2, 2026
Very satisfied with the service
September 22, 2026
Nickel !!!!
June 15, 2026
Thank you for a great service
Thank you for a great service, great quality, delivered to fitting workshop on the day promised, faultless.
June 16, 2026
The fitter wasPleasant efficient speedy…
The fitter wasPleasant efficient speedy and polite . The company were also helpful understanding and professional. Overall an excellent experience. Thankyou to you all
April 29, 2026
I had the worst experience of my life…
I had the worst experience of my life buying tires from this company. I wasted hours and hours to get a refund for a defective tire…I never got the refund….so I lost 160 euros plus my wasted time.
No human contact what soever….it is simply pathetic. Stay away!!
March 20, 2026
Unprompted review
Reply from Allopneus
Bonjour,
Nous sommes désolés pour votre expérience et comprenons votre mécontentement face aux difficultés rencontrées pour le traitement de votre dossier.
Nous n’avons malheureusement pas suffisamment d’informations pour accéder à votre dossier dans ce message. Si vous n’avez pas de retour prochainement, n’hésitez pas à contacter notre service client afin que nous puissions faire le point directement avec vous.
À noter également qu’un léger délai peut être observé sur le traitement des demandes SAV en raison d’un volume important de dossiers en cours.
Nous restons à votre disposition pour vous accompagner.
Cordialement
L'équipe allopneus
Tyres arrived quickly as described
March 31, 2026
Tres bon service par contre attention…
Tres bon service par contre attention aux prix qui commencent à être trop haut !!!
March 24, 2026
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