Alwaysot Reviews 

Terrible experience. A “same-day delivery” took essentially the entire day, even though the order had already been placed the previous business day.

There was almost no useful communication throughout the day, and none of the questions I submitted through their website received a response. For a company advertising same-day delivery, live tracking, and customer support, the experience was extremely disappointing.

Definitely not the level of service I expected from something marketed as same-day delivery.

I used their delivery service as a small business and they are absolutely amazing delivery service. They are fast, reliable, and affordable. When I had questions and reached out to their customer service was prompt and helpful. I will definitely continue using their services.

Unreliable delivery. Website tracker and text said my package was on its way. I watched as my delivery was on route and stayed up late to receive. Only 1 min after it said I was next and my package was one its way did i also get a unable to deliver text and image of my package in the front seat of the car. Not at my front door which I was waiting on standby for. Questionable delivery service.

It’s just really jank/underdeveloped. The tracking page makes no sense. I can never make any sense of when my package will be delivered. It says that the delivery failed but the text message says it will be delivered next day so there is a contradiction. The tracking page says there is 1 delivery before mine for hours like the day before when it failed. Really weird and nonsensical. If you reach out to support you never get a reply. Honestly companies using this shipping service make me not want to give them my business anymore. I’m giving 2 stars because I have had 2 bad experiences out of 5 thus far but the fact that every time the tracking page doesn’t work for a last mile shipping service and customer service is non responsive is bad. Please fix it or change the way it works. Don’t provide a nonfunctional map that leads to more confusion than it’s actually worth.

Terrible service. Two days late in delivery. They did not take responsibility or resolve to emails

My package has been sent out twice (the third being today). To be honest, I will be surprised if it is delivered today. The link includes a map which shows where you are in the queue of deliveries. Without fail, just before my delivery or a few before, the delivery fails! Delivery companies need to rotate their routes so that those who live on the periphery of their routes get it first every other day. Thus far, I've always been toward the end of the route which I believe has led to the issue. There is no way to contact them 'live' as I can see, though you can message in. I got one response which was a template answer. It would have been faster if the product was shipped with UPS or CP.