Alwyzon Reviews 

75
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Probably one of the best networks I've ever used in Europe. The hardware outperforms consistently, and again seriously; the network is fantastic. Ultra low ping times, and reliable strong speed/thorou... See more

Rated 2 out of 5 stars

Their servers are good, but their customer support is garbage and virtually no refund policy, even if it's been less than 14 days since a renewal date you can't change your mind ... No firewall f... See more

Rated 5 out of 5 stars

I bought this server mainly to test the host out, so far I've only had 1 outage(in months) which lasted 7minutes and was because of an issue with their upstream. Michael is always fast and will go... See more

Rated 5 out of 5 stars

I have been a Virtual Server S customer for over 3 months now. I have a similar service in two other companies. I can say that here the speed is more than twice as high. I am impressed with the perfor... See more

Company details

  1. Web Hosting Company

Written by the company

Providing powerful virtual private servers on enterprise hardware for affordable prices.


Contact info

3.9

Great

TrustScore 4 out of 5

75 reviews

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1-star

No recent history of asking for reviews

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3.9

All reviews

(75)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Seems like a great company

Seems like a great company. I've been using them for a few days now and the setup was fast, the servers are accurately advertised and the control panel is simple to use. The network connectivity is some of the best I've seen from a VPS, with low pings (and high speeds! 5Gbps!) to all of central Europe and the UK - they openly advertise their Looking Glass link at the bottom of their website, which many providers don't do, and they are very clear about what their service does or does not allow.

My one TINY gripe is that IP addresses aren't assigned via DHCP and are static. This means that if you plan on using a custom Linux distro, there's a bit more fiddling to do. I would prefer that the setup for this were a bit more "push button and go". That said, this will not affect most people and it's easy to work around - the FAQs even say to contact their support if there are any issues, so it's not like I can really complain.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite vps hosting service

It is one of the best and most serious companies I am a customer of
VPS with powerful processors and fast NVME disks, very good network speed, sufficient traffic, IPv6 included, rDNS control panel, remote backup possible.Another one of the best and most serious companies I am a customer of. However, a refound policy is desirable.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, everything you need for independent work. I give it 5 stars, but I would like to see a slightly more powerful VPS, like 12 cores, and more bandwidth.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Not the cheapest VPS on the market

but you get what you pay for. The latest hardware (EPYC Turin!!), uptime has been perfect (not a single downtime) and support replies quickly (got answer within 20 minutes on a Saturday night). Worth it if stability matters.

January 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Prem!

Alwyzon customer for over 4 years. It’s been flawless. Great performance, perfect uptime, and support is actual humans that know their stuff. 100% recommend

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Unreasonable server blocking and complete lack of support

I used Alwyzon for several VPSs - in total I had 4 servers on which mail services were configured via Postfix for several domains. I did not send any spam - the mail was used only for testing and warming up via an external service.

Without any warning or evidence, Alwyzon was accused of “spam mailings” and blocked all my servers at once, even those that had nothing to do with mail. Support does not provide specific evidence and responds in a formulaic manner, without any desire to understand the situation.

As a result - loss of data, time and money. Complete lack of customer orientation. I do not recommend it to anyone who values ​​stability and honesty in relations with the provider.

October 28, 2025
Unprompted review
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Reply from Alwyzon

We maintain a strict zero-tolerance policy against spam and unsolicited emails. However, we are always open to taking a second look to see if there was any misunderstanding or way to assist.

Unfortunately, after reviewing your case, the facts do not align with the statements made in this review. You ordered four Virtual Server XS instances a few days ago, set up mail servers on each for newly registered domains—without any visible legitimate usage; not even a website hosted on those domains—and immediately began sending unusually high amounts of emails. This resulted in all IPs assigned to your servers being blacklisted on major spam filtering services such as Spamhaus within just hours of becoming our customer.

We notified you about these blacklistings and forwarded the spam complaints to you, including samples of the reported emails, which advertised a very specific pharmaceutical product. We received no response until after your account was suspended five days later, at which point you described those messages as “legitimate sale emails.” As explained in our support communication, that activity clearly falls under the definition of unsolicited emailing or spam. Our decision therefore remains unchanged—such practices have no place on our network.

Rated 1 out of 5 stars

bad experiance

My experience with Alwyzon has been extremely disappointing, especially regarding their customer support and communication. I encountered an issue related to copyright infringement on my server, but I was never clearly or directly informed about any violation until my server was suddenly suspended, causing significant losses to my business.

I attempted to contact them for clarification and to request a chance to resolve the issue, but their responses were cold and uncooperative. My account was permanently terminated without any real opportunity to fix the problem or recover the server. The notifications they claim to have sent never reached me, and no effective technical support was provided to help me address the situation.

The company’s approach to handling customers during crises is very unsatisfactory, and it feels like client rights are not a priority. I strongly advise anyone considering using their services to be cautious and to look for a provider that values transparency and respect towards its clients.

July 21, 2025
Unprompted review
Alwyzon logo

Reply from Alwyzon

We’re sorry to hear about your frustration regarding the suspension of your service. We always strive to offer fair and reasonable solutions to our customers. Please allow us to clarify the situation:

Our records indicate that you were notified twice about the copyright infringement on your server and that you responded directly to those notifications. However, despite these communications, the infringing content remained accessible, and the statements you provided were contradictory. We understand that service interruptions can be upsetting; nevertheless, we maintain a strict zero-tolerance policy against unlawful use of our services.

Given the unresolved nature of this issue and the lack of cooperation, we were required to terminate your account in accordance with our Terms of Service. This decision is final.

If you have any further questions or need assistance, please don’t hesitate to contact our support team.

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Rated 1 out of 5 stars

rubbish

totally rubbish ,after I paid for the VPS and they shut down my account .Until now my account still can't recover because they don't even reply your ticket.

June 26, 2025
Unprompted review
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Reply from Alwyzon

Sorry to hear you had such a bad experience, but it appears there are a few misunderstandings.

Your account has not been closed, and no payment was ever received. You attempted to order a server, but the transaction was declined by your bank. As a result, your order remained in a pending payment state and was never processed.

Regarding your support experience: all three of your tickets were answered within approximately 40 minutes. We understand your concern, but please note that all support requests are handled by real people, and it may take a short time to properly review logs and provide an accurate response with helpful suggestions. There is no need to create a second ticket after a few minutes to ask why the first ticket wasn't yet answered. Submitting multiple tickets within minutes can actually slow down the process for everyone.

We’re always happy to assist and encourage you to reach out again if you have further questions.

— The Alwyzon Team

Rated 2 out of 5 stars

Their servers are good, but the way they treat a customer sucks

Their servers are good, but their customer support is garbage and virtually no refund policy, even if it's been less than 14 days since a renewal date you can't change your mind ...

No firewall for their servers, if you use UFW, no place to run docker containers, since the containers will be exposed publicly.

Support is dismissive, it's been just 2 days since the renewal date and I've tried asking them for a refund politely, cause I changed my mind and they refuse! I reserve the right to change my mind.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Fast

I’ve been using VPS (Virtual Server XS) for a few months to run my VPN server, and it’s been flawless. The server is fast, reliable and stable. The setup process was straightforward, and the performance is excellent. Highly recommend.

December 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Happy customer for years

I am a customer for many years now. Hosting my startups website there. Very happy with their support. Excellent technical knowledge. Fast and friendly response. Perfect.

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

I heard about them on lowendtalk…

I heard about them on lowendtalk because I searched routed ipv6 subnets. I ordered a vps two times with my paypal and credit card. with no explanation, they closed my account. what a joke. avoid avoid avoid.

Edit:
The response from their support to my review is just pathetic. I Can't believe they're in industry. They're a joke. My account wasn't new.

November 8, 2024
Unprompted review
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Reply from Alwyzon

We are sorry to hear about your frustration and understand your concern regarding the rejection of your order attempts. However, rest assured that we don’t easily reject new accounts. It always happens with thorough consideration and a valid reason.

Before we can deliver the first order of a new customer, the account information provided during signup (such as name, address and payment details) are verified to fulfill our legal and contractual obligations. If these checks indicate that some information is off, or a customer is considered a high risk to our business for other reasons, we are not able to offer any services and have to reject the pending orders. Trying to create additional orders after getting the first one rejected is also not helpful in such case and will not change the outcome of our assessment.

As for the lack of detailed reasoning, this is intentional and unfortunately necessary, as explained to you in the rejection email. Sharing the exact reasons would give abusers insights into our processes and allow them to create better fake accounts. To maintain the effectiveness of our system, we can thus not share this information with you. Thank you for understanding.

Rated 5 out of 5 stars

Excellent

Our web developer recommended them. Working really well! Very happy

October 28, 2024
Unprompted review
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Rated 1 out of 5 stars

The required a documents to provide VPS

Bypass this service, you will be asked for documents before they will let you start using their services. This is not a crypto exchange, not a bank, there are thousands of such hosting services and most of them don't need your documents. Do not waste your time with the Alwyzon

October 26, 2024
Unprompted review
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Reply from Alwyzon

We regret to hear about your dissatisfaction. It is usually not necessary to provide us with any documents to place an order.

Just like any ISP, we are obligated to keep track of who is legally responsible for any server we rent out. This is an important task in preventing online fraud, hacking, and other cybercrimes and is mandated by the applicable laws. However, it is not necessary to provide us with any documents for this purpose. The information a customer provides us during signup (name, address, and contact details) is automatically compared with the information of their payment method (credit card, Paypal account, …). As long as this information matches, verification is an automated process and only takes a few seconds to complete.

We looked up your account to see if something went wrong in your case, and would like to clarify that you were not asked to provide any documents. Your order was rejected for providing obvious made-up information. Servers can not be rented anonymously. Just filling in something random when asked for your name and address is not enough.

Rated 5 out of 5 stars

Great

Great powerful servers with a lot of bandwidth and for affordable price.
My experience with the customer support was good as well.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

I recently tried to sign up for a VPS…

I recently tried to sign up for a VPS with Alwyzon, but my experience was extremely disappointing. They asked for an excessive amount of personal information, which seemed irrelevant for a hosting service. Specifically, they requested:

✓ Proof of address document
A recent document (no older than 3 months) confirming my primary business address, such as a utility bill, a bank statement with recent activity, or a letter from a government authority.

✓ Information about my business
A brief description of the services I provide and a link to my business website.

Despite providing all the requested information, Alwyzon closed my account without any explanation. This process was intrusive and ultimately a waste of my time. I would not recommend Alwyzon to anyone looking for a VPS provider due to their unnecessary demands for personal information and poor customer service.

August 2, 2024
Unprompted review
Alwyzon logo

Reply from Alwyzon

Thank you for your interest in our services.

Those questions are part of the form for VAT-exempt companies. When you try to apply for a VAT exemption but there is no evidence that you are allowed to represent that company, we must ask those additional questions to prevent tax fraud. You can avoid these questions if your affiliation with your employer is obvious. For example, if you use your company’s credit card to pay the bills or use your official company email for sign-up.

We tried to locate your account, but the only account we found was declined for refusing to answer those questions. If you believe something went wrong here, you are welcome to reach out to our support desk and we can have a closer look at your case. As long as we receive all the necessary information, there is no reason for us to reject your application.

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