amberit.com.bd Reviews 

13
•
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

13 reviews

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2.6

All reviews

(13)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Amber IT has been one of the worst…

Amber IT has been one of the worst experiences I’ve ever had with an ISP.

For the last 5 days, I’ve been repeatedly reporting the same issue to their support team, and they still haven’t been able to provide a permanent solution.

Tonight, in an emergency situation, I even provided them with updates from all the tests and reports I checked, clearly explaining that the problem appears to be coming from the ISP side. I specifically requested them to look into it and help us as soon as possible.

I reported the issue at 10:15 PM. It is now 2:40 AM, and I still haven’t received any proper response or update. During this time, I contacted them multiple times, yet there was absolutely no meaningful response from their side.

And the worst part? This isn’t even some complicated or major issue.

For some reason, one of my server IPs is being blocked by their firewall, and they have failed to fix this simple issue for 5 consecutive days.

I’ve used multiple ISPs before, and honestly, I have never experienced this level of poor support, negligence, and lack of responsibility from an ISP.

If an ISP cannot even handle a basic firewall-related issue after 5 days, and completely ignores a customer during an emergency despite multiple follow-ups, then what exactly are customers supposed to expect from their support?

Extremely disappointed with Amber IT. This is simply unacceptable.

September 6, 2026
Unprompted review
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Rated 3 out of 5 stars

Pretty Avg,

Pretty Avg, used the connection for few months but the speed most of the time was not that consistent. and had packet loss. often. There are better options in my area than them.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

please chenge their headphones

The customer service officer's headphones and microphone are of poor quality. They can't hear our sound and we can't hear there's sound... .. শুধু ভডভড সাউন্ড,,,

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

We have been using their service for…

We have been using their service for sometimes. One of the worst ISP of the country. Their speed remains too slow most of the time despite of having a dedicated connection. They charges a lot, but their service quality is too poor. Even if you complain, they will not take any care.

NOT RECOMMENDED.

July 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad support and communication

bandwidth is not supported over all internet route at same.
they have pooorest suuport call and followup.
they will not note your problem and will forget your problem the next day. you will have to detail all info again on the next day call.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ottaanto baje service joghonno

Ottaanto baje service . Amar padher bashar oder connection thik ache Amar net neye rekhe deyeche . Ami call kore boltesi dui tin bar kuno response to nai e dupure 12 ta theke net nai call deyechi 2 Tay akhono net ashe nai akhon raat 12 ta 8 akhono net thik Korte pare nai . Ar call korle bole sorry . Bhai akdin er bill ki kom neben Amar theke . Faltu akta service dilo faltu employee rakhse faltu net

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

Bad internet provider

This service is good according to what I saw everywhere online. But the reality is the opposite. After taking the 10 Mbps service, I found that Play Store is 5 Mbps and all other applications are 1 Mbps maximum. Play store sometimes gives such bad service, I don't want more than 500 kb. And the latency is not to mention so much so bad. I hereby request them to fix this issue as soon as possible.

March 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Worse service

How a well-known ISP can be one of the worst ISPs, Amber is the perfect example of that. I've been using their service for 4 years and it was perfect till 2022.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Reliable Connectivity from Amber IT Limitede been a customer of Amber IT…

I have been a customer of Amber IT Limited for several years now, and I must say they have consistently delivered outstanding service and reliable internet connectivity.
First and foremost, Amber IT Limited offers blazing-fast internet speeds.
Furthermore, I appreciate the company's commitment to innovation.
In summary, I wholeheartedly recommend Amber IT Limited.

January 1, 2023
Unprompted review
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