Amber Windows Reviews 

The fitter Kevin Kelsey did a first class job. He was conscientious and left my property clean and tidy. The windows are brilliant

Julian and Steve turned up on time and we’re very pleasant. Did a really good job and love the door. Would definitely use this company again.

Julian and Steve and all the lads was brilliant, professional and hard working good quality products with good quality work

Cold calls
Hang up when challenged.
Poor communication and unhelpful when you ask to speak with a manager.

Avoid.

Julian & Steve arrived before time and done amazing work. Can recommend amber windows enough.

Had my composite door done today by kelvin Kelsey, the door was old and woodwork fully damaged. He did a great job scrabbling all of it and install my new door beautifully. Very excited for Christmas now

Excellent from start to finish Kevin Kelsey was fantastic

Amber Home Improvements Limited built my bespoke conservatory in 2017, a 6.4 m by 3 m contemporary lean-to in white. The workmanship was excellent. Nine years later it is in very good condition, with no leaks or problems, and because it is so well built it stays comfortable all year since it faces North.
I'm giving 4 stars for two reasons. First, the glazing specification in the quotation described by the company quote: 'high performance climate controlled, self-cleaning glass roof with argon filling'. The roof is not self-cleaning. I pay window cleaners to remove the dirt, and that cost goes up each year. Second, the underfloor heating failed, and the subcontractor who installed it had to come back and replace the panel. I never use it, so it hasn't affected me, but it did fail.
The build quality is great and I'd recommend them for that. But check what the quotation promises against what you get.

Kevin Kelsey did very good for replacing the windows. I would give a five star if scaffolding work can do better.

Julian and Steve fitted patio doors. Arrived early, great service. Would recommend.

Brilliant job by ian reeves the fitter , would recommend amber windows thanks very much!! 👍🏽

Really happy with the service from Amber Windows. Julian and Steve fitted 7 windows and a new door for us. They arrived on time, were professional and friendly throughout, and left everything clean and tidy afterwards. The quality of the work is great and we couldn’t be happier with the result. Would definitely recommend!

Kevin Kelsey installed my door today very satisfied

Great work from Kevin Kelsey today, door looks great

Amazing service all round, convenient quoting from Stewart, and loved the finished door and frame and great fitting from Ian

Fantastic service from start to finish. Could not be happier with the service provided. Kevin Kelsey was our door fitter and he’s done a perfect job :) thank you so much

Second time we've used Amber. Last year for front windows, and just had back windows and door fitted. Fantastic as always. Only 1 workman to do the lot! Well done Ian Reeves!!! Lovely coloured frames, triple glazed, high security. Definitely recommend. Yes, the price can be high but it's worth it, plus they do finance.

Kevin Kelsey is a fantastic fitter - very professional, thorough, & a pleasure to deal with.

We contacted Amber Windows for a quote to replace several windows, including our bay window, along with our front door.

The salesperson told us the price would be £21,506, including VAT, installation, scaffolding and removal of the old windows and door. No written quote was provided during the visit. We were simply told the price verbally.

I made it absolutely clear from the start that we would be getting other quotes and would not be making a decision on the day. Despite this, towards the end of the appointment, the salesperson made a phone call about reducing the price. The conversation was loud enough for me to hear, and I felt it was a very obvious sales tactic.

The salesperson then suggested the price could be reduced to around £19,000 if we had the work done this year. I explained that this approach had put me off and that we would not be making a decision that day.

I thought that would be the end of it. However, he has now called me again and offered to do the work for £16,000, provided we have it done in December.

That is £5,506 less than the original price quoted. How am I supposed to have confidence in the original quote when the price can suddenly drop by thousands of pounds simply because I refuse to commit?

I cannot say what the windows and doors are worth without comparing the specifications and other quotes, but this experience has seriously damaged my trust in the company. It has left me feeling that the original price was inflated to allow room for negotiation.

I have money available for the work, but I will not be pressured into making a decision or agreeing to a price because of a deadline. I want a company that provides a clear, written and competitive quote without the sales theatrics.

Unfortunately, Amber Windows has lost my business before the work has even started. I would strongly recommend getting several written quotes before committing to anything.

What makes this even more frustrating is that, despite the original visit and the subsequent phone calls offering lower prices, I have still not received a written quote by email or on paper. I am expected to consider spending thousands of pounds based entirely on verbal figures, without a formal quotation to review alongside those from other companies.

1st class service from James and Mal would definitely to use these guys again.