Ampericon installed my 42 panel solar…
Ampericon installed my 42 panel solar array system 11 years ago and I thought they did a great job, walked me through the process and successfully got me all the rebates I was entitled to. Things were great for the first 8 years or so until I found that they were increasingly harder to get a hold of to replace defective micro inverters under warranty. After repeated calls and emails they did come out a couple times over the last three years to replace the warrantied parts.
This past two years however has been a nightmare getting a response from them. They have no customer service department and rarely answer the phone or emails. In April 2022, I sent an email expressing my frustrations with their lack of responsiveness and they responded that they no longer had the capacity to service my system. Hmm..I was directed to either wait for an unknown period of time or call Enphase to find an installer that could help me.
Basically, I'm no longer a priority and whether or not the system they installed works well or not is none of their concern.
Don't be fooled by the courtship because you'll be disappointed when you need service and are told to take a hike, if you are even responded to at all.
Mount Laurel, NJ customer
Solar Panels Installed 2011

Reply from Ampericon Inc






