Ampericon Inc Reviews 

5
•
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Ampericon installed my 42 panel solar…

Ampericon installed my 42 panel solar array system 11 years ago and I thought they did a great job, walked me through the process and successfully got me all the rebates I was entitled to. Things were great for the first 8 years or so until I found that they were increasingly harder to get a hold of to replace defective micro inverters under warranty. After repeated calls and emails they did come out a couple times over the last three years to replace the warrantied parts.

This past two years however has been a nightmare getting a response from them. They have no customer service department and rarely answer the phone or emails. In April 2022, I sent an email expressing my frustrations with their lack of responsiveness and they responded that they no longer had the capacity to service my system. Hmm..I was directed to either wait for an unknown period of time or call Enphase to find an installer that could help me.

Basically, I'm no longer a priority and whether or not the system they installed works well or not is none of their concern.

Don't be fooled by the courtship because you'll be disappointed when you need service and are told to take a hike, if you are even responded to at all.

Mount Laurel, NJ customer
Solar Panels Installed 2011

May 6, 2022
Unprompted review
Ampericon Inc logo

Reply from Ampericon Inc

Thank you for the complement – we were very happy you chose Ampericon as your solar installer. As you know your warranty was for 5 years and according to your review we did an excellent job during that period. Above and beyond that for an additional 5 years we continued to service your system even though the labor warranty officially ended in 2016. We respectfully disagree with your assessment that providing 5 extra years of service as “being fooled” or “asked to take a hike”. Our current warranty is 20 years and we expect to honor that for a few years beyond – but if anyone is expecting free service indefinitely then we unfortunately might not be the company for them.

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Rated 5 out of 5 stars

Very Happy Customer

I had a solar installation on my roof and after I was advised of the energy I would generate and money I would save. It sounded too good to be true yet they were spot on I have not paid an electric bill since and am ecstatic. They explained everything to me and were very responsive with open communication lines every step of the way. this includes dealing with my utility company that would change their mind regularly about meter heights and the local town inspector who didn't know what he was looking at.

February 4, 2014
Unprompted review
Ampericon Inc logo

Reply from Ampericon Inc

Thank you very much

Rated 5 out of 5 stars

Ampericon is our trusted energy partner period

Ampericon installed our solar system 3-4 years go and continue to monitor and fix all problems proactively and provide periodic sensible and valuable advise on energy conservation and management. They have been pleasant to work and dealt with all state and utility paperwork. They are like your friend not a vendor. I would go back to them for any of my future energy needs and recommend them with no reservations.

January 16, 2014
Unprompted review
Ampericon Inc logo

Reply from Ampericon Inc

Thanks so much

Rated 5 out of 5 stars

Great quality and workmanship!

Ampericon was great to work with. Adam worked with me patiently to design the system, taking the smallest detail into consideration. I am very precise and picky about how my house looks, even when it comes to the roof. We ended up with a system where the solar array looks like it was designed and built at the same time as the house. It is laid out beautifully, and follows the contours of the roof. I see so many systems these days that look like the panels have been thrown up haphazardly and the panels would be blown off by the first major storm. In contrast, we have a beautiful high-performance quality system that exceeds rated capacity by 30%, and we have no wires or boxes showing outside, or inside. I highly recommend Ampericon as a professional partner to work with when considering such a major investment.

January 15, 2014
Unprompted review
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Reply from Ampericon Inc

Thank you v much

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