AM Auto Parts Reviews 

I changed my address with them. For some reason the City, State and Zip did not change. I caught it. They refused to call UPS to change the address. UPS stated they called them when the order shipped to tell them address does not exist. AM Auto parts said they did not get a call. I do not know where my order will go, but they were happy to take my $300. I will not do business with them again once this is resolved. They also state that they have no phone line which I find very hard to believe.

We ordered an engine from this company. It was supposed to have ONLY 40,000 miles. After 3 weeks we finally received the engine. IT WAS JUNK! The oil filler alone was nasty, gummy gritty gunk inside. Mouse dropping still on it, but is was tested and cleaned up. What a lie! Immediately after seeing this we called them and told them that it was not what they represented. No to mention that there is no way it has only 40,000 miles. We paid to have it shipped back, and then we were told they were keeping 25% plus shipping. We had made an agreement to have the alternator, power steering pump, and A/C compressor left on the engine for extra money. Guess what, NO EXTRA PARTS! They kept 25% of that money also. The stole $1900 from us. This company is nothing but crooked. I registered a complaint with BBB and there was 157 complaints just on there site. How many people have they stolen from. Their business plan is nothing but a scam, they sell you junk then when you send back their junk the steal 25% from you.

Same issue with warranty as everyone else on here! Will not honor it. Transfer case was bought and installed and doesn’t shift at all. Will not refund or replace it. They keep asking for “additional info”!

I ordered a transmission for my 2014 AWD Ford Explorer from AM Auto Parts. They sent me a Front wheel drive transmission, which my mechanic did not see right away as he was not able to start working on it until a little over a week later. The warranty has a 7 day notification policy, regardless of whose mistake it is. They denied me compensation based on this policy. According to others reviews as well as my experience, this is not an uncommon occurrence. Please be very careful when considering using this company. The headache and loss make there lower prices not worth it in my estimation. This cost me over $1000.

These are the worst thieves I've ever dealt with.I gave them twenty five hundred dollars for a motor to be shipped to wyoming , where my truck is broke down and the motor is junk that the shop says do not put it in truck has copper.. brass.. and aluminum in oil pan chunks of metal which means motor is bad. Tried to get a refund and they say they will if I take off 400 dollars for their fee and 25% restocking fee to return and.pay for the shipment back out of pocket when they sold me a bad catastrophic failure motor. The shipment arrived the motor looked horrible and rusty and motor was on its side on broken pallet. These ppl are a ripoff do not trust.

Scam,scam,scam!!! This place is a scam!!!
Look at the addresses of other used auto places. This sh*t show/hole has other scam centers/Co. names using the same address. So check the addresses closely. More then likely same piece of s**t fam. And tactics. I have given them a -5, cuze they earned it the dishonest way.

I am beyond frustrated and appalled by the absolute shitshow you’ve put me through since December. Two engines, two defective piles of garbage. The first one was busted out of the box, the second one no better. After I posted a scathing review calling out your pathetic lack of quality control and support, Clifton Carter reaches out that as per the owner that I never spoke too, demanding I remove my previous review before he’d “fix” the mess. I did, hoping to salvage this nightmare.

Then I get the replacement engine—an embarrassed joke with over 100k miles, not the 18k promised. After slapping it in, it’s clear you shipped me another dumpster fire: cracked manifold, seized pulleys, bent valves—you name it. I’ve sent photos to Clifton who just passes along generic, dismissive emails from Daniel. Apparently, QC is a joke to you since Clifton admits they never see these engines of the parts they ship. This engine haven’t seen oil for years.

I’ve already sunk $3,600 into this bullshit. I offered a local engine for $6,500 to end this circus, only to be told they're forced to buy from their shady vendors. Now Daniel has the audacity to demand I pay return shipping plus a 25% restocking fee? After delivering not one but two unusable engines? That’s beyond deceptive; it’s downright criminal business practice.

Here’s the deal: I expect you to refund every damn cent I laid out. Anything less is unacceptable.

Fix this. Now.

🚫🚫🚫🚫 ZERO STARS 🚫🚫🚫🚫
Hands down the absolute WORST part company I've ever dealt with! They're SCAM artist who lie just to keep your hard earned money! Their parts are garbage and even when u send in all the required documents for the warranty you still get denied. I would NEVER recommend anyone shopping with them! 🚮

Do not buy from AM used parts. They will not warranty the part. Not worth the paperwork it's written on. Even when you send them everything they want and explain to them the procedure they will slow roll the process not call you back just send an email and if you are not setting watching the 30 day clause will get you the warranty denied. Trash company. Sales man lie to sell it then it's yours. DONT BUY FROM THIS COMPANY..

Like a lot of the other stories on here. Daniel, Michael and some guy named Clifton could care less that they send you a useless engine. They tell you it's pressure tested before you buy but then after you buy they tell you it's not pressure texting. I bought a "55,000"mile engine that was full of rust, corrosion and an exhaust manifold with a hole in it. The truck now needs about $1,500 of work to maybe get it right. Absolute nightmare. When you talk to them. It's like talking to a bot because they just read off a script of well, that's not covered under the warranty. They're a florida-based company but my engine came from Pennsylvania. They don't even look at these engines they just purchase them from some some junkyard or Warehouse I don't know. And when you try to appeal to honesty or integrity that they have all over their website cuz their family owned. They pretty much just laugh it off.

Staff uses fake names when talking to customers and they are a parts “Broker” when they really just sell cheap junkyard parts from 3rd party salvage yards as they’re own stock you can see the discrepancy based on they’re shipping locations when ordering and receiving tracking info after the weeks of waiting, Owner is actually Angelo Metallo, and his wife Alexandria Metallo is involved with the rest of the family in this Scam of a place, mileage is based off of a template used as a script for price and mileage so mileage will never be accurate, many parts have well over 100k mileage and they are advertised as 20k-60k miles

I ordered a transmission from them 11/15/2024 for my 2020 Chevrolet Silverado 1500LT pickup. When it arrived, I followed their requirement of replacing filters, seals, gaskets and fluid that was done by a certified mechanic. I then took the truck to the local Chevrolet dealer to program the transmission with my truck. After the programming it shifted very roughly. When I put it in drive it hesitated and "banged" into gear. It would not accelerate smoothly and continuously slipped when changing gears during acceleration. I reported this to AMUAP and they told me to have a diagnostics test run which I did at the same Chevy dealership. The test recommended that the transmission was in need of rebuilding. When I submitted the receipt to AMUAP, they asked for proof of parts purchase. I Submitted a receipt for the parts, but they rejected it. I asked why they needed a parts receipt after I established they sent me a bad transmission. After almost a year of back and forth communication they still have refused to honor their warranty. I spent $4,210.00 on transmission, $185.00 on parts, $1000.00 for installation,$230.00 for the programming and $246.00 for the diagnostic test. Then they needed proof that I had installed their transmission into my truck and the only way to prove that was a picture with their marking on it. The only way to get a picture of their marking was to remove the transmission as their marking was on top of the housing. So I paid another mechanic $400.00 to remove the transmission to take a picture of their marking. So I have a total of $6,271.00 tied up in a transmission that doesn't work and needs rebuilding.
The reason I did this was because I wanted to sell the truck and the original transmission was slipping as 2020 Chevy trucks start doing after 150,000 miles. Now I can't sell the truck because the transmission is bad and AMUAP wont honor their warranty. I'm a 67 year old disabled veteran on a limited income and can not afford this loss.
Their website claims they're a family owned business but their staff refused to divulge the owner's name after I requested to speak with them, this is a very shady operation. The manager's name is Alexandria Metallica but they would not let me speak to this person either.
If you google their address: 7526 Lithia Pinecrest Rd. Lithia, FL 33547 on google earth, their facility looks like a back yard mafia chop shop.