my withdrawal was delayed but they finally payed me 3 withdrawals in one time so they do pay just takes time.
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Review summary
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Title: Withdrawal eventually paid but took 73 days My withdrawal was eventually paid, however the process took an extremely long time and involved repeated verification rounds. Timeline of t... See more
Company replied
Amunra is genuinely one of the only good Australian online casinos, I've tried many, many casinos such as Rocketplay, Spinbet, Spinfever ect and none of them even come close to the level of service Am... See more
Company replied
I reached out to support because I wasn’t sure how to upload my documents properly, and Emily guided me step-by-step. She explained everything clearly, reviewed my files right away, and my account was... See more
Company replied
3.3
Average
533 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
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Hello,
Hello,
I would like to advise all the slot players to avoid this casino it's a real scam, fake bonuses and crab bonus, if you want to lose all the time this casino is the best way to lose money.
Never try to play because you will lose money and forget the word of possiblity of win.
Stay far as much as you can from this casino
June 10, 2026
Unprompted review
Reply from Amunra
Dear Abbas,
Thank you for sharing your feedback with us. We are truly sorry to hear about your frustration and that your recent sessions did not go as hoped.
We would like to gently assure you that all our games operate strictly on random chance, meaning every spin and outcome depends entirely on luck. While we understand how disappointing a losing streak can be, we do not influence the results of the games.
If you have any questions or need any support, our team is always here to help you via our on-site Live Chat.
Best regards,
The AmunRa Team
Once again long withdrawl wait time.
Once again, withdraw time super long...still haven't received it after being told "Congratulations on your winnings!! I just escalated your withdrawal to the relevant department. They will check and release it as soon as possible. However, please keep in mind that the department in charge of processing withdrawals does not work over the weekends."
It's wednesday today and I made the withdrawl last wednesday.
Edit: they did pay on the Saturday (even though I was informed they dont make payments on weekends) so the total wait time was 9-10 days, but payout was ultimately made.
April 22, 2026
Unprompted review
Reply from Amunra
Dear Josh,
Thank you for sharing your feedback and for updating your review to let us know you received your winnings!
We are happy to hear that your payout reached you. We appreciate your patience during the processing period and are glad everything was resolved for you. It’s great to know that the outcome was positive in the end.
Congratulations again on your win, and we hope you continue to enjoy your time on our platform!
Happy gaming!
Best regards,
The AmunRa Team
Withdraw issues
Like everyother 1 star review they delay bigger withdraws and say their financial departmend are checking the withdraw. I have tried to get my withdraws over week and been contacting support email addres everyday but nothing changes.
I will update this when or if they never will give me my money back and the winnings.
March 24, 2026
Unprompted review
Reply from Amunra
Dear customer,
Thank you for reaching out and sharing your feedback. We are sorry to hear that you are feeling frustrated with the waiting time regarding your request.
We truly value your patience while our teams work through their processes. We encourage you to check in with our live chat team, as they are best equipped to provide you with the most current status of your account.
We appreciate your cooperation and hope to have everything sorted for you soon.
Best regards,
The AmunRa Team
Avoid
Avoid!
Withdrawal process makes winning pointless as you can never get your winnings back.
It's a scam!
March 21, 2026
Unprompted review
Reply from Amunra
Dear Daniel,
Thank you for sharing your feedback. We are sorry to hear that you feel this way regarding your experience.
If you are experiencing difficulties with a request, we kindly suggest contacting our live chat support. Our team is available to look into your account and provide you with further assistance.
Best regards,
The AmunRa Team
They are scammers
They are scammers, They don’t make the withdrawals. Very easy to deposit, but to withdraw is a fraud. The support send same answers, they promise your withdrawal is approved and never make the deposit. Stay out from this website. They make a mass in your life! They block your access to the live support! Resuming, you will lose money!
March 20, 2026
Unprompted review
Reply from Amunra
Dear customer,
We are truly sorry to hear about the frustration you’ve experienced and regret that you feel this way about our service. We aim to provide a positive environment for all our players, and it is never our intention to cause any distress.
Regarding your concerns, we would like to remind you that we strive to process all requests as efficiently as possible. Our support team is available to look into your account status and provide you with the most up-to-date information regarding your request.
We appreciate your feedback and hope to have the chance to resolve your concerns.
Best regards,
The AmunRaTeam
Scamers!!!
Scamers!!!! I lost alot of money more then 20000 euros, once i won a little they closed my account and nobody knows why i even had more then 500 euros in my account it is sad that they do that with players
March 19, 2026
Unprompted review
Reply from Amunra
Dear Rshad,
Thank you for sharing your feedback with us. We are truly sorry to hear about your dissatisfaction and the frustration regarding your account.
We take such matters seriously and would like to help clarify the situation.
Please reach out to our support team via live chat. Our agents will be happy to look into your specific case and provide you with more detailed information regarding your account status.
Best regards,
The AmunRa Team
Dont you date to win on this casino
after winning on this casino my account got blocked and the casino refuses to send my balance to me after i allegedly violate their ToC. ofc they wont sent you a clear explanation with any shred of evidence
February 1, 2026
Unprompted review
Reply from Amunra
Dear Lorenzo,
We are sorry to hear that you feel this way and that your recent experience was not what you expected. Our goal is to provide a professional and enjoyable environment for all our users, and we sincerely regret any frustration caused. To help us look into your situation with the care it deserves, we kindly invite you to reach out to our team at support@amunra.com so they can assist you further.
Best regards,
The Amunra Team
Withdrawal time was 73 days
Title: Withdrawal eventually paid but took 73 days
My withdrawal was eventually paid, however the process took an extremely long time and involved repeated verification rounds.
Timeline of the case:
• Withdrawal requested: 20 December 2025
• Final payment received: after 73 days
• Total verification rounds: 9 separate KYC requests
• First verification request was initiated only after 16 days of inactivity
• Support informed me that each KYC review may take up to 10 business days (≈16 calendar days)
During the process I had to send many emails and repeatedly follow up with support to understand the status of my account. The advertised withdrawal processing time of 1–3 days was clearly not respected in this case.
The funds were eventually paid, which I appreciate. However the verification process and the total waiting time created unnecessary stress and uncertainty.
Players should be aware that withdrawals may take significantly longer than expected if additional verification rounds are required.
December 22, 2025
Unprompted review
Reply from Amunra
Dear Kamil,
Thank you for your feedback! We are glad to hear that everything was resolved and we truly appreciate you taking the time to share your experience with us.
We sincerely regret any stress or frustration caused by the duration of the process you described. Your patience is greatly appreciated, and should you need any further assistance in the future, please don't hesitate to reach out to our team at support@amunra.com.
Best regards,
The AmunRa Team
it is still me than i gave them 3 stars…
it is still me than i gave them 3 stars for paying me late!!!i had 2762$ more in account, they closed it but saying i cheated in base of terms and conditions 9.3-9.4 !!!
how i cheated i won the money in your casino with slots, was your slots than gave me the winnings so how i cheated????? why you don't pay me the money???
avoid these scammers pls i regret gave them 3 stars.
March 2, 2026
Unprompted review
Reply from Amunra
Dear Don,
Thank you for following up on your previous feedback. We are truly sorry to hear that your experience has taken this turn and regret the frustration you are currently feeling regarding your account. To ensure your situation is reviewed with the necessary care, we kindly suggest you contact our team directly at support@amunra.com so they can assist you further.
Happy gaming!
Best regards,
The AmunRa Team
Avoid
Avoid! Avoid! Withdrawal process makes winning pointless as you can never get your winnings back. It's a scam!
February 24, 2026
Unprompted review
Reply from Amunra
Dear client,
Thank you for sharing your feedback. We are truly sorry to hear that you feel this way and that your recent experience has not met your expectations. We would like to look into your situation with the care it deserves therefore, we kindly invite you to contact our team directly at support@amunra.com.
Best regards,
The AmunRa Team
Thieves
I had placed a handful of Basketball futures bets with them (season win totals, finishing position bets)
And after placing the bets successfully the site had an upgrade. But after the site upgrade my bets went missing from my bet history (luckily i screen shot all of my bets with them prior to the upgrade)
And now the bets have resulted but they will not honour them, even though i have sent the supports team the screenshots to prove the bets were accepted.
Any time i try to have a discussion with them all i get in return on live chat or via email is a copy and paste reply. 'thank you for the images and we have forwarded them to the relevant department' I have been receiving this standardized reply since October 2025.
February 27, 2026
Unprompted review
Reply from Amunra
Dear Kyan,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration you’ve experienced and for the time it has taken to address your concerns.
We understand how important it is for our players to feel heard and supported, and we regret that our communication hasn't met your expectations so far. Please be assured that we value your loyalty and take your comments regarding our service standards very seriously. To ensure your case is given the specific attention it deserves, we kindly ask that you reach out once more to our dedicated team at support@amunra.com so we can look into this for you.
Best regards,
The AmunRa Team
SCAM!!!
SCAM!!!! MOST SHITTY CASINO EVER!!! THEY DONT GIVE YOUR MONEY AND YOU NEED TO PLEASE THEM TO LOOK INTO YOUR WITHDRAWAL. BESIDES THEY HAVE A SISTEM THAT YOU CANNOT WIN MORE THAN YOU DEPOSIT IF YOU DEPOSIT 50 YOUR MAX WIN ITS 60 IF YOU DEPOSIT 100 YOUR MAX WIN WILL BE 120! I HAVE VIDEO FOR ALL MY TEST AND BESIDES THAT YOU HAVE TO WAIT WEEKS IN ROW TO GET YOUR WITHDROW AND IN THIS TIME THEY SEND YOU EMAILS THAT ENCOURAGE YOU TO CANCEL YOUR WITHDRAWAL!
February 12, 2026
Unprompted review
Reply from Amunra
Dear Giorgian,
Thank you for reaching out and sharing your feedback with us. We are sincerely sorry to hear that you are feeling frustrated with your recent experience.
To ensure your concerns are addressed properly, we kindly ask you to contact our dedicated support team directly at support@amunra.com
Our team is available to look into your account details and assist you further with your specific case.
Best regards,
The AmunRa Team
ABSOLUTE FRAUD
Like all the other one star reviews these guys will not let you withdraw. It will stay under review for weeks and sometimes even months hoping that you cancel the withdrawal and lose the money. Terrible customer service and employees who feed off the addiction of others. This company should face criminal charges.
February 3, 2026
Unprompted review
Reply from Amunra
Dear Tim,
Thank you for sharing your feedback. We are sorry to hear that your experience has not met your expectations and that you are feeling frustrated.
We would like the opportunity to look into your account and provide you with more clarity regarding your situation. Please reach out to our support team at support@amunra.com so we can assist you directly.
Best regards,
The AmunRa Team
This app is quietly interesting and the…
This app is quietly interesting and the games are fun but since I haven't withdrawn yet I can't give a 5 star
January 9, 2026
Unprompted review
Reply from Amunra
Dear Rahma,
Thank you for your kind words! We are delighted to hear that you are finding our app interesting and that you’re having a great time with the games. We completely understand wanting to experience all aspects of our platform before giving a full 5-star rating. We truly appreciate your support and are happy to know you’re enjoying your journey with us so far.
Happy gaming!
Best regards, The AmunRa Team
Sarah went above and beyond
I had a wonderful experience with Sarah from customer support. She went above and beyond to make sure my concern was fully addressed. Her patience and willingness to help really stood out. It’s rare to feel this well taken care of.
December 17, 2025
Unprompted review
Reply from Amunra
Dear Audrey,
Thank you so much for your wonderful feedback! We are thrilled to hear that our team went above and beyond to assist you. Our support team strives to provide patient and dedicated care to every player.
Happy gaming!
Best regards, The AmunRa Team
Over 13k owing and not receive 1 cent
I’ve won over 13k at this casino, winning anything hard enough, but that just a small part of it, Attempted to verify my detail such as email but it would not verify it by sending a link to confirm, had to talk to over 12 customer support, majority of them played dumb and basically pretended to have no idea what I’ll I talk about about, as I’ll say said had to go through 12 people as they reply with the same copy and paste answer, the stress involved made you want to pull your hair out, so ive got to the stage it said im verified, thinking great ok we getting somewhere after several attempts to withdrawal that would not get process found out their rules are nope you can only make $800 withdrawal every 24hrs only, so went on to live chat everyday to confirm of they need anything else, they said no everything is fine it can take up to 3 days to process said fine I’ll wait, now it’s over a week they disabled access to live chat so sent them over 9 emails and not received 1 reply as of yet, I’ll doubt trustpoint will allow this post to go up as there in bed with this casino
November 7, 2025
Unprompted review
Reply from Amunra
Dear Binh,
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration and stress you have encountered.
We would like to clarify that withdrawal limits and processing times are part of our standard security procedures, but we understand that a delay in communication makes this process much more difficult. Regarding your access to live chat and the pending emails, we want to look into this immediately to ensure your account is being handled correctly. Please send a follow-up email to support@amunra.com and we will do our best to prioritize your case and provide you with a clear update.
Best regards, The AmunRa Team
The registration was a breeze
The registration was a breeze, just a few minutes, and I was in. Depositing felt safe and seamless, like a locked door clicking shut behind me. What I really appreciated were the casino manuals; they felt like a friendly hand on my shoulder, guiding me through each step. No bugs, no hiccups. Every click just worked. Great casino!
December 9, 2025
Unprompted review
Reply from Amunra
Hi Aurora,
Thank you so much for sharing your experience! We’re thrilled to hear that registration was smooth and that you felt guided and supported by our casino manuals. It’s fantastic to know that everything worked seamlessly and made you feel comfortable from the start.
Your kind words mean a lot to us, and we’re so glad you’re enjoying your time with us. Thanks again for taking the time to write such a thoughtful review!
Best regards,
Te AmunRa Team
Reply from Amunra
Thank you for your stars! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The amunRa Team
Withdrawal pending for over a month now
Do not deposit money in this casinooo!!
Its funny how deposits are instantly deducted from your bank account but when it comes to withdrawals, you will face millions of excuses!!
My 500 usd withdrawal has been pending for a month now..
I have contacted support and sent messages to the account handler with no response..Just the usual "your funds are safe with us, appreciate your patience" BIGGEST CASINO SCAM !! DO NOT DEPOSIT!!
Casino is claiming that the transfer was completed from their side but they are refusing to share a proof of transfer or a swift copy (the only way my bank can track the transfer).. i have also shared a copy of my bank statement showing that the money was not credited to my account - what else can be done here?? How is this even legal???
December 4, 2025
Unprompted review
Reply from Amunra
Hi Ali,
We are really sorry to hear about your experience, we understand how stressful and frustrating it must be to wait so long for a withdrawal.
To get your situation properly reviewed and receive direct support, please contact our team at support@amunra.com. They will be able to follow up with you personally and work to resolve the issue.
We truly appreciate your patience and want to make sure every player feels heard and supported.
The AmunRa Team
Emily made the verification process effortless!
I reached out to support because I wasn’t sure how to upload my documents properly, and Emily guided me step-by-step. She explained everything clearly, reviewed my files right away, and my account was verified within minutes. Super friendly and incredibly efficient.
December 1, 2025
Unprompted review
Reply from Amunra
Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The AmunRa Team
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