Andbloom Reviews 

I ordered a lipstick and was aware it was coming from the Netherlands so I’m not sure if they moved there from USA ? Looking at other reviews.

My lipstick arrived superbly packaged and the colour as seen on Facebook. The little touches included a lovely letter from Dee.
I took a photo but can’t seem to find where to upload it.

Unfortunately, I can only agree with the many other negative reviews: an absolutely terrible experience that cost me €100. Over two months ago, I returned a blouse that was way too big and of poor quality. That was my first purchase from And.Bloom because I follow Denise Boomkens on Instagram and loved her channel really much. For two months now, my return has supposedly been with the Dutch postal service, and I’ve been waiting for a refund. This is truly outrageous, and I’m very upset that I didn’t see the negative reviews on Trustpilot sooner. Opening an online store is one thing, but having absolutely no functioning customer service is another. Absolutely unprofessional. I advise everyone NOT to shop there.

UPDATE:

After writing many many emails, the amount was finally credited to my account after 8 weeks. Even so, this shop needs to make some changes; it’s simply not customer-friendly, and there are millions of shops that do a better job.

The worst experience of my life. I have placed an order on 28/5. Today 16/6 item has not been delivered. I do not know who the courier supposed to deliver to me, is . I have sent emails to ”team andbloom” asking them to sort it put. No reply. In one of my efforys they sent me a wrong link with other petson’s details. That implies no gdpr at all. I will be reporting them to country’s authorities. Avoid buying anything

EDIT: After a very long and frustrating process i finally received a refund for my return. So 3 stars instead of 1.
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I ordered three items and one of them did not fit, so I returned it. I never received a refund, despite the company confirming that they had received my return.

On top the return was not free of charge, even though my order value was around €200

This was so disappointing! I ordered what I thought was 2 blouses, but it was 2 pairs of jeans. The confirmation showed the top, but the name was different & I didn't notice. After at least 20 minutes with AI contact, I emailed for returns. My mistake, no returns allowed! Then I tried to email & DM, but no answer. I was not allowed to return even though I was willing to pay shipping. I had so much time in the return process, I had to just chalk up the loss $400 for jeans that don't fit & that I don't want. Very scam kind of process & I love this website & this woman's style. This company is not into customer service, so if you care about that, do not bother!

I used to love shopping at that store, but I bought a €75 bag that fell apart in a month, and the worst part is that their customer service was terrible and they didn't resolve anything.
Very disappointed