Angi Reviews 

Shame on me for thinking they have changed. They charged me over $3,200 for leads that are not even real. Out of 62 leads I actually connected with maybe 5. They have horriable customer service and will rip you off. The sales reps are great as they make you feel like they have changed from the past. I would highly recommend staying away and spend your money elsewhere .

If I could give zero stars, I would. First experience with them, the "licensed, insured, bonded, background checked professional" sent me not one but two illicit photos letting me know he was ready for his "STD check." The second time, the "licensed, insured, bonded, background checked professionals" appeared to be on stimulants, dropped blinds, were grunting and moaning and making other weird noises while cleaning, they were also almost 2 hours late. The last experience included them charging my card almost $500 for a charge I approved of $56. Absolute crooks, I am now worried about the safety of our home and I recommend you stay FAR away from this company.

Horrible experience!
After nearly 20 years of advertising with Angie’s List, Now HomeAdvisor, I am extremely disappointed with how they handled my cancellation.

On July 27, I called to cancel my advertising. The representative confirmed that he would cancel my account and that I would not receive any further charges. However, I was also told to call back three days later to confirm. That made no sense to me after being told my account would be canceled.

Two months later, I checked my bank account and discovered they were still charging me. When I called yesterday to remind them of my cancellation, they told me they would charge an early termination fee—a renewal contract I never agreed to. Continuing to charge me after confirming my cancellation, then demanding an additional fee, is unacceptable.

Another major frustration was their lead system. In my experience, the same lead was shared with multiple contractors, leaving us competing for the same job while paying lead charges on top of monthly advertising fees. For my business, the service was no longer worth the cost.

After nearly 20 years as a customer, I feel taken advantage of.
Before I confirm the cancellation and agree, they rushed and charge my debit card today on they have on file the sum of $1,126.86.
Based on my experience, collecting fees appears to matter more to this company than treating customers fairly.

I strongly caution other contractors considering Angie’s List/HomeAdvisor to review every charge and cancellation term carefully, even with a free promotional offer. I will not advertise with them again, and I would not recommend them to other business owners.

I hired 360 Scapes to build a new deck off my kitchen overlooking the backyard. We are absolutely delighted with it, and have gained great appreciation for the impeccable craftsmanship of the Osterli brothers, Franz and Reicher. It was a rather complex build, over an old and uneven concrete patio which had two levels, but these two delivered exactly what we had asked for. It’s beautiful, perfectly level, they put drainage pipes, concrete anchors and protective strips over the frame to prevent rot. We are so happy with it that I asked Reicher for another bid for some landscaping around the deck.

ABSOLUTE RIP-OFF. CONTRACTORS, STAY AWAY FROM ANGI.

Angi’s List is hands down one of the biggest wastes of money I have ever experienced as a business owner.

I spent OVER $3,700 IN ONE MONTH paying for leads through this company. Do you know how many customers’ properties I actually visited? FOUR. That’s right. Over $3,700 for four actual opportunities to walk through someone’s door.

And here’s the part they conveniently don’t make clear when they’re selling you their so-called leads: YOU AREN’T THE ONLY COMPANY PAYING FOR THEM. Three or more contractors can be charged a lead fee for the EXACT SAME CUSTOMER. You’re competing against multiple businesses that have all paid Angi for the privilege of chasing the same person.

These lead charges can range anywhere from $28 to $98 PER LEAD. Think about that. You’re paying nearly $100 for the opportunity to compete with several other companies for one potential customer. Meanwhile, Angi gets paid regardless of whether you ever get the job.

When I finally had enough and contacted supervisors to explain how ridiculously poor the return on investment was, their solution was to offer me a measly $150 CREDIT while refusing to refund a SINGLE DOLLAR of the $3,700 I had spent.

Absolutely unacceptable.

As a small business owner, every dollar matters. That money represents fuel, equipment, advertising, payroll, and countless hours of hard work. Businesses sign up for services like this to GROW, not to have their operating money drained by a system that puts multiple contractors against each other for the same customer.

ANGI’S LIST IS A SCAM.

If you’re a contractor or small business owner thinking about using Angi to jumpstart your business, DO YOURSELF A FAVOR AND DON’T. Take that $3,700 and put it toward literally any other form of advertising.

I would rather flush my money down the toilet than give this company another dime.

BIGGEST WASTE OF TIME, MONEY, AND BUSINESS RESOURCES I HAVE EVER EXPERIENCED.

Same complaint as the other contractor victims, their sales reps lied and are very misleading when trying to sell you the monthly plan. 97% of the calls I received over 6months were shared leads NOT exclusive liked they said and the rest were people that never requested service or have not need help for months! They recycle leads and charge you over $100! This company and their shady business tactics are horrible!

All-PHASE WATERWORKS & Tech Felipe were TERRIFIC!! FAST!! On the job immediately when I asked for new pool timer installation. Felipe was friendly and dedicated. The installation didn't go quite as planned (it was the Intermatic timer unit I had purchased seperately) but Felipe was able to figure out the issues and stayed on top of the situation until everything worked remotely, as intended. I was so impressed by this company! Hat's off to ALL-PHASE & Felipe.

As a contractor, the leads are not legit. Most are just dreamers and not really in the market to have work done, sometimes Angi refunds you, sometimes they don't.

I had my leads turned off, and then they turn them back on after a while and start charging for them without approval. I called and complained, and had all leads turned off and no charges without approval first, they offered a credit towards more leads as only option, I took it, chased the leads that came through and none of them ended up doing there projects. So I put everything on hold again, months later I notice a charge of $311 on my credit card statement, they said it was for renewal. Again offered a credit towards more leads. I declined and cancelled everything. This was my second go around with them. I highly recommend not opening an account with them, you will regret it.

These people are scam artists of the lowest sort. The information they give you is sketchy at best, and there are no reputable businesses that will sign up with them.

And of course there is the thievery of the outright refusing to cancel yout account no matter what. They've probably stolen hundreds of thousands, if not millions, of dollars from people like me who they have scammed by refusing to close my account.

Do not under any circumstances have anything to do with these scammers. I have been trying to close my account with them forever. They keep telling you it's going to be done until you forget it hasn't been, and then keep scamming away. Don't even bother to look at their website- there's no place there to cancel, and good luck getting through to customer support.

These people are thieves and scammers and should have been shut down years ago.

I was connected to Para Home Services. Evan scheduled my job for the next day. Paul and AJ came on time and finished the job quickly although it was more complicated than originally thought. Several days later, I noticed an electrical problem with my oven, which was next to the cabinet work. That same day Grant, an excellent electrician, came and fixed the problem. It turned out not to be connected to the original job. Everything was clearly explained and fees were disclosed before the work began. I was truly appreciative of a job well done and a surprisingly fair fee. I can highly recommend this company.

Angi scam is more like it. 10% of leads actually respond and you end up wasting a lot of money chasing leads. Spend your money elsewhere and stay away from this company.

Worst experience ever! This company needs to shut down ! Please do not make the mistake that I did and sign up with them! I had all 5 star reviews, called my customers within 30 seconds everytime and got NOTHING in return but dead Leeds and no sales! If you are thinking of signing up I BEG YOU DO NOT!!!!

I would give Angi a zero if it were on here. Requesting work is all done online, with no copies emailed/mailed to the person requesting work, so it is a slippery event. The worker didn't show up and told me via phone it would cost more and he was scheduled (by Angi for hours later. Angie was insistent they charge 25 bucks for cancelling and already charged my card for work not done. Eventually, on the phone, they waived the 25 but they already charged me for work not done. People, do yourself a favor and avoid Angi. I asked the bank to permanently block them from my card, but they were unable. They are disputing the charge. The pro cancelled piror to appoint me, I cancelled, charge is still on my card. No one at Angies will help - they said it was removed, the bank says it is still on my card. Pre-paid super bad idea folks go elsewhere not Angie or any prepay for work not even started.

What a waste of time. Selecrf pros do not match request, pros not interested in the work. Seems much more a lead generation tool for lazy contractors. I have attempted to use Angi in the past. Not impressed at all, again. Deleting

I am writing this review to warn other consumers about my personal experience with Angi and HomeAdvisor and to raise serious concerns about the transparency and reliability of their contractor review system.

Following substandard work by a contractor and unsuccessful attempts to obtain remediation, I submitted a negative review documenting my experience. I also provided Angi with supporting evidence, including photographs and correspondence.

My negative review was subsequently removed from public view during the dispute process. Despite multiple requests to have it restored, the review remains unavailable to prospective customers.

What concerns me most is that the contractor continues to display a perfect 5.0-star rating, with no visible indication of my complaint or unresolved dispute. A prospective customer looking at that rating would have no way of knowing about my documented experience.

Angi’s own published complaint-resolution policy states that when a dispute cannot be resolved, the consumer’s original rating will be posted. My experience raises serious questions about whether that policy is being followed consistently.

There is also a potential conflict of interest worth considering. Angi generates revenue from contractors through advertising and lead-generation services, while simultaneously presenting itself as a source of trustworthy contractor reviews. In my opinion, this business model makes transparency about negative customer experiences particularly important.

During my research, I also discovered that the Federal Trade Commission finalized a settlement with HomeAdvisor, Inc., an Angi-affiliated company, in 2023 concerning allegations of deceptive marketing of contractor leads. The settlement required up to $7.2 million in redress, without HomeAdvisor admitting or denying the substantive allegations. Although that case concerned lead generation rather than consumer reviews, it adds to my concerns about transparency.

I am not asking Angi to take my word over the contractor’s. I am asking that my documented experience be made available to other consumers, particularly when the dispute remains unresolved.

My concern is simple: if legitimate negative reviews disappear during disputes and are not restored afterward, how can consumers make informed decisions based on the ratings they see?

Based on my experience, I would caution consumers against relying exclusively on Angi or HomeAdvisor ratings when selecting a contractor.

Our experience with Angi has been extremely disappointing, and unfortunately, we cannot recommend their services to other contractors or business owners.

Over the past three months, our company, Techwood Decks, received a total of 46 leads through Angi. Despite consistently reaching out to potential customers promptly and making every effort to follow up, we were only able to schedule 2 site visits out of those 46 leads, and not a single one resulted in a signed project.

The quality of the leads has been our biggest concern. Many potential customers were unresponsive, no longer interested in moving forward, or simply not a good match for the services our company provides. As a business investing in advertising to connect with serious customers, these results have been incredibly frustrating.

About a month ago, we made adjustments to our membership in hopes of improving the quality of the leads and the overall performance of the service. Unfortunately, those changes made no significant difference.

We understand that no advertising platform can guarantee sales or signed contracts. However, we do expect a reasonable level of lead quality and genuine opportunities, especially when paying for a service intended to connect contractors with prospective customers.

Our disappointment is not simply about the lack of closed projects. It is about the overall value of the service, the quality of the opportunities provided, and the lack of meaningful improvement despite our efforts to make the partnership work.

We invested our time, money, and resources into this platform, expecting a service that would support our business growth. Unfortunately, our experience has been the opposite.

We hope Angi takes feedback from contractors seriously and improves its lead qualification process, transparency, and cancellation policies.

Based on our experience, we would not recommend Angi to other contractors considering investing in their services.

STAY AWAY FROM WAYFAIR. Wayfair uses Bait and Switch on your purchase. I was very picky when I was looking for outside seating after spending months working on my Backyard. I found a 3-piece chair and table collection that looked really nice. I was very careful before ordering this so I would not have to deal with returns. I checked the SKEW number and Google came back with the same item, so I knew I would get what the Wayfair photo showed. I ordered two sets of these and they came a week later. BIG mistake. They ended up being the cheap looking black chairs and table that you see everywhere for $69.00. And one of the boxes was clearly a returned item with defective items. The box that arrived had a model number. When I entered this model number on the Wayfair site the cheap chairs came up with a different SKEW# than what I had ordered. IF YOU WANT TO RETURN SOMETHING PLAN ON WEEKS GETTING A REPLACEMENT. Wayfair told me what I ordered matched what I got even though the Model and SKEW numbers were different. I was not home when the sets were assembled or I would have returned them immediately. Bait and Switch is an illegal activity that is still being used.

I have used this site 3 times since May 2026 and have nothing but praise for each and every contractor I hired. Maybe it's the area I live in but I just finished a circuit box upgrade and he was the BEST contractor i have ever met in 50 years of owning an apartment. Courteous, terrific communication, excellent workmanship, honest, and always on time. His fee was almost half of other contractors but his work was twice as good. Maybe I was lucky but i really think Angi found me the best of the best.

We had a metal fence installed by Summit Metals, they did a very nice job. We were however not happy with a part behind shed. They made it right and the total job we are well pleased with.

The only reason why I’m giving two stars is the fact that the work was actually finished but at the same time I will never in my life want who they sent out there to ever step foot in my home again it was a female. She was very rude. She was aggravated from the time she got there, she kept hollering about how she’s not getting paid nothing but $$40 kept going in and out the door for a smoke break or to talk on the phone. She’s yelling and throwing things around getting aggravated every five minutes mind you I had a child in the home that was sleeping at the time which to me was very disrespectful then she had to go and get her husband to finish the job. I really feel as though this woman didn’t really know what she was doing. She just signed up and they just gave it to her I guess because they just short on workers, but at the end of the day, she was very rude reeked of cigarettes, walking around my house with her shoes off as if she lived there had the nerve to ask me for the only chair that I had in my house to sit in so that she could sit her spirit. Her demeanor was just mean rude nasty also mentioned that if she known this bed was gonna be this complicated to assemble she never would’ve came. I don’t know how many times I’ve heard how much she’s getting paid how aggravated she is the yelling the throwing things out of the box the talking to me then talking over me when I responded. if it wasn’t for the fact that I didn’t know how to assemble the bed myself I would’ve been asked her to leave. The only joy came when they actually finished, and if it wasn’t for her husband, they probably would not have gotten the job done the helperwho she brought with her was very sweet. Her husband actually got the job finished. I give him his kudos, but her attitude, the yelling, the going in and out she is not ever allowed back to my house ever again and if these are the type of contractors that they’re sending out, I will never use their services again don’t get me wrong. I’m not upset at the work but it should not have took 10 1/2 hours for two beds frames again I was more than happy when the jobs got finished not only because
Her husband did a great job, but because I wanted her out of my house so damn bad it didn’t make any sense and I was so glad when they left all because of her.