anyfree Reviews 

3
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

3 reviews

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2.9

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(3)

1 review in the last 12 months

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Rated 1 out of 5 stars

15 minutes to get noticafication

The instructions and set up was pretty easy. I purchased this to have a semi-remote way to monitor a road side stand. It takes a ridiculous amount of time to get a notification that someone is in the area. Today was the worst 15 minutes from the time stamp on the video to the phone notification that someone is in the area. I've tried the "ask anything" and been told twice that it's been escalated to technical support and would get an answer in 24 hours. So the AI function that responds is as useless as the doorbell in for me.

June 2, 2026
Unprompted review
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Reply from anyfree

Dear Customer,

Thank you for sharing your feedback with us. We’re sorry to hear that the notification delay has affected your experience, especially when you rely on the doorbell to monitor your roadside stand.

Notification delays can sometimes be related to an unstable Wi-Fi connection or server speed. To help improve the response time, please navigate to “See all settings” > “Doorbell Server” and try optimizing the server speed to see if this helps.

Regarding your concerns about support and reviews, we want to assure you that we strive for transparency and integrity in all our interactions. Your feedback is important to us and helps us improve our products and services. We also want to make sure your voice is heard and your issue is properly addressed.

If you are willing, we would like to explore further options to resolve this for you. Please contact our customer service team directly at info@anyfree.com, and we will do our best to find a satisfactory solution.

Thank you for your understanding. We sincerely hope to regain your trust.

Sincerely,
anyfree Team

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Rated 1 out of 5 stars

Buyer beware.

I ordered the Anyfree doorbell with camera and solar capability in late March 2025 from Amazon.
They came in 2 colors. I ordered the gold. I did everything as instructed. I charged it to 100% and installed it. It didn’t charge at all via Solar. I had to unattach the camera EVERYDAY to charge it. I then reach out to customer service in the app and leave a review on Amazon. Anyfree contacted me saying they were getting a new batch and offered to send me a new one. It was suppose to be “better” blah blah blah.
I agree. They send me the same thing but in the silver. So already I’m not getting what I really want aesthetically, but I’m at a point where if the thing just functions correctly… I would have been ok. I got the new one and have had it installed and it’s still the same thing. It’s not functioning well at all. Not charging.
But let me just tell you why I’m here. After I left my review on Amazon. I started getting these emails from the vendor. Asking me to delete or edit my review, because my review was not positive. I told them I’d update the review after I get the new camera. So now today I was ready to go edit my review, but see they know what they’re selling is trash. The listing is gone. See I’m a seller on various platforms myself and I know how it’s possible to get rid of negative reviews on platforms like Amazon. You delete that listing and create a new one with brand new pretty 5 star reviews. I bought this doorbell because the reviews on Amazon were 5 stars out of 5. But I get it now, even if someone has a negative review when they contact them offering a refund and some sort of $30 coupon people probably take it and are willing to change it. Well you met your match with me. Keep your money.

With me you’re going to learn about integrity.

March 28, 2025
Unprompted review
anyfree logo

Reply from anyfree

Dear Sherine,

Thank you for reaching out and sharing your experience with the Hello doorbell. We sincerely apologize for the inconvenience you've encountered with both the original and replacement units. Your feedback is invaluable to us, and we take your concerns very seriously.

We are committed to providing high-quality products and understand how frustrating it can be when they don’t meet your expectations. We appreciate your patience throughout this process.

Regarding the concerns about reviews, we strive for transparency and integrity in all our interactions. Your feedback helps us to improve our products and services, and we want to ensure that your voice is heard.

If you are willing, we would like to explore further options to resolve this issue for you. Please contact our customer service team directly, and we will do our best to find a satisfactory solution.

Thank you for your understanding, and we hope to regain your trust.

Best regards,
anyfree Team

Rated 5 out of 5 stars

Great service

Hello Doorbell is an amazing product! I can't say enough about their Customer Service Tech. team. True professionals! They helped me when I'd almost given up (due to my own error). Keep up the GREAT WORK, team!! I highly recommend this product and the Tech Support team!

February 8, 2025
Unprompted review

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