Apeaksoft Reviews 

Very good service. I bought a new computer and my account didn't work no more. After a mail they reset my account and now everything is working again.
Thank you very much and kindly regards.
Karl Van den Bergh

As others have said, very unethical, profit-focused company. Software did not work. Wasted days. Had a dealine. I emailed them. Had I waited for their delayed reply, I would have missed my deadline. Bought a different company's software, which worked perfectly. Requested refund. They want you to waste further time testing their software for them to "prove" it's not working. Unacceptable. Do NOT purchase. We don't need companies like this in operation.

First of all, their free trial wasn’t helpful at all. I purchased this software in hopes of recovering a single file which was really important to me. The name of the file was visible but the “preview wasn’t available” on their free trial. I purchased and downloaded my file and it was corrupted, even when I downloaded it in a different place. It never opened and my money went to waste. Now that I am asking for a refund because they clearly stated that there was a 7-day money back guarantee if their software didn’t work, they are very noncompliant. They have a horrible customer service and they are not providing a refund when their software doesn't work! All of my money went to waste!

I asked for a refund because they didn't explain that their deep scan functionality worked only for rooted phones. They say that they write this before the paying but this info popped up only after I payed and tried the function. I gotta be honest at least they replied but I didn't get a refund. I'm sorry that I have to leave a negative review but I didn't have a great time and I was disappointing with the product.

Misleading Success Rate

Promised a 100% success rate, but after purchasing lifetime license, the software failed to recover my ipad. I followed all instructions and contacted support, eventually I got refund. Very disappointed at first and told them to review again.

What is great about this product, is you can tailor your backup to the data you truly want saved. It seems to be a much more thorough data backup, certainly a more flexible system than what I seem to get with Apple. It takes a bit of time (using USC Cable via USB port). I have not had to use any of the backups yet, so I cannot comment on this aspect.

I purchased the apeaksoft iphone transfer software to transfer music files from my laptop to my phone so that I could hear my favorite tunes wherever I go. It always works. A few times I've had to replace my laptop hard drive for different reasons, which made the software inoperable. But whenever I contacted the company for help in enabling the app again, they always provided the assistance needed and I'm a happy camper.

One star – only because zero isn’t an option.

I purchased this software specifically to transfer contacts from one phone to another. After buying a licence to access the full features, I downloaded and installed it, ensuring my computer met all system requirements. Despite this, the software simply will not open.

Since the day of purchase (27 February 2025), I’ve contacted customer service multiple times. Their only response has been to request a video showing the issue. I sent a video clearly demonstrating that the software won’t open, yet they continue to dismiss my concerns. When I asked for a refund or to cancel my subscription, I was referred to a third party—who has yet to respond.

The lack of support and accountability is extremely disappointing. I expected a functional product and basic customer service. Instead, I’ve received neither. Absolutely unacceptable.

The support team from Apeaksoft solved our issue very competent and fast. Thanks a lot for this great support.

Whenever I needed the help of apeaksoft team, they contacted me very quickly and always helped me solve the problem I had. Recently, I changed computers and while I had installed the program on 3 computers for life, on the new computer the program, considering it to be the 4th computer, did not run. I contacted the team electronically and they activated the entry key, so the problem was fixed. Even though it was Christmas Day!!! I am very happy! I recommend this copying program to everyone!

Responded promptly to my request for re-setting my serial number so I could install my phone transfer app on my new PC.

I have used Apeaksoft Screen Recorder for a number of years with good results. It has become my go-to software for most things that I need to do quickly and efficiently. For some reason (various software updates, whether app, driver, or OS) my Ipevo Do-Cam was not being recognised. I contacted Apeaksoft support and after a couple of questions and sending the log file, less than 48 hours later I had a Beta update which solved the problem. There are few companies which I have dealt with who are this responsive and quick with a fix to a problem. Apeaksoft are to be commended.

I bought their discounted one-month subscription, to remove mdm from an ipad I got from flea market. At beginning, the software hung at 20%, then asked retry. this repeated multiple times. I emailed apeaksoft support team with this issue and its log. They responded quickly, asked to wait. then 2-3 days later they sent me another download link. I tried, voila! mdm removed successfully! I'm happy with this purchase, and intend to explore its other functions.

I bought the Apeaksoft unlocker program/software to erase mobile device management from my locked phone.
Initially the program was not working and I sent an e-mail and explained the problem and I got an instant reaction, that they would get back with a solution as soon as possible. After a day I received a solution mail with a link to use. Unfortunately the solution was not working. The problem was send to an engineer and it appeared that is was a flashing error and I needed to download a specific version of iTunes. The link to this version was included in the mail.
Now it worked and MDM was removed from my phone
Even for a Kay user like me it was easy to do!
They put a lot of effort into solving the problem in a reasonable time frame.

I wish I had read Trust pilot before buying this stuff ! It does not work they do not refund
Our software is not the problem...
Folks steer well clear and save yourself time and money
It's very poor that they don't refund a product that does not work and has not been used

Apeaksoft FixMP4 – Video Repair 1.0.10 looks identical to Tipard FixMP4 – Video Repair 1.0.10, and they both have exactly the same problem suddenly crashing when you click repair. I originally downloaded Tipard before Apeaksoft so wanted Apeaksoft to tell me if the 2 programs were in fact exactly the same so I wouldn't waste my time further. But Apeaksoft repeatedly refused to answer this simple question, which is very suspicious because why not just answer a very simple question re if their program was designed by the same person that designed Tipard's program, unless there's something to hide? Very strange having 2 programs from 2 apparently different companies (as Apeaksoft claimed they have nothing to do with Tipard) being identical in every way, and from my experience with this useless Apeaksoft FixMP4 – Video Repair and other useless Apeaksoft programs I've used, along with their customer support refusing to answer a simple question, I recommend everyone stay well away from Apeaksoft!

I am using their audio recorder. It's simple and it works in addition with great noise reduction.

If you are considering buying Apeaksoft's products because their 30 Day "NO RISK" Guarantee gives you peace of mind, forget it. Their interpretation of "NO RISK" is not likely the same as yours, and they will not refund your money, insisting "it's not their fault", for any number of boiler plate reasons.

Well developed tool (Apeaksoft iPhone Transfer), will allow you to move an entire library of photos to your iPhone.

All of my pre-iCloud photos were saved on my PC and I needed to transfer them in order. If you use iCloud Drive or Google drive or even a USB attached storage device it will save all the photos in a random order, this is clearly an issue with the saving algorithm in iOS.

Once I moved all the photos I duplicated the newer photos as they were being shown before hand.

Once this was done my older photos were in the beginning of the camera roll whilst the newer photos were at the end.

Seamless!

Although burst photos didn’t transfer and gave errors, I’m sure an update will fix this.

All in all 10/10 experience.

Screen Recorder works perfectly, no complications or complicated settings. It just works.

I haven't tried Video Converter yet, but it is installed and looks just as simple as Screen Recorder

Excellent and fast customer support