Took me some time to dial them in, but now that I have them I know I couldn't imagine living without them...but everyone at Aperion already knew that - didn't you. Superlative customer service experie... See more
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Company details
- #4 of 11 best companies in Hi-fi shop
- #18 of 114 best companies in Electronics Store
Written by the company
We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.
Contact info
25599 SW 95th Ave, Suite D, 97070, Wilsonville, United States
- 888-880-8992
- customerservice@aperionaudio.com
- aperionaudio.com
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Highly Recommended
Took me some time to dial them in, but now that I have them I know I couldn't imagine living without them...but everyone at Aperion already knew that - didn't you. Superlative customer service experience at every touch. These guys deserve to win AND get your business. Highly recommended.
Cable was sent quickly to my home
An outstanding experience with email…
An outstanding experience with email customer service: clear and effective communication that was timely and very helpful, particularly for international shipments.
An outstanding experience with email…
An outstanding experience with email customer service: clear and effective communication that was prompt and extremely helpful, particularly for international shipments.
Refurbished product works great
Refurbished product works great. e2 amplifier sounds excellentm
The cord has major feedback which…
The cord has major feedback which usually means it has lead in it. I tried to return the item and was ignored.
Tweeters
I bought the updated tweeters for my Verus Grand and the upgrade is well worth it. Very good sound more voice oriented.
Speakers were delivered as promised and…
Speakers were delivered as promised and were well protected. The sales team is great to work with ,they made you feel good about my purchase. Will continue to do business with these guys .
Second order in two months.
First, this is an excellent product 26 ft and 16 ft XLR speaker cable. Quality throughout material and build. Secondly, My order shipped less than 24 hours of placing order. Wow.
Excellent
Excellent, informed communication on telephone product inquiry that extended beyond simple product specs to system and room dynamics with assurance that if the item was not as expected it could be returned for a refund. Quick shipping and items arrived well packaged and as advertised. Happy customer here! :)
An exceptional experience with email…
An exceptional experience with email customer service: clear and effective communication that was prompt and very helpful, especially for international shipments
Great service!
The customer service representative was very helpful and informative and found me a a replacement Bravus II 12D Amp Version 2. It's too bad that I needed to replace it (the unit is only 5y old and never gets cranked), but good that I could. Unknown what the root cause was - the plate cannot be serviced or returned. The new part took 6 days to cross the USA which seems about right for ground shipping. I was not in any rush anyways. Overall very satisfied with it. Hope it lasts. I'm not used to expensive home theatre equipment failing.
All good excellent items thx
Love my new super tweeters
Love my new super tweeters. I can hear things I couldn't hear before. The guys at customer service helped me set them up.
I’m extremely happy with their customer…
I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an extra boost in the upper frequencies without being bright or harsh. Just more and better details and air than before. Highly recommended.
Great product, amazing service!
Very happy with the new subwoofer, it sounds amazingly musical, and also hits really hard when needed for movies. Aperion customer service is second to none!
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