Apex Learning Reviews 

12
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Educational Institution
  2. also in
  3. Career and Education Provider
  4. Education Center

Written by the company

Apex Learning is an accredited, online private school. With proven, award-winning courses, we provide full and part-time learning options to help K⁠–⁠12 students achieve their academic goals. Founded by Microsoft co‑founder Paul Allen, Apex Learning gives students more innovative options than their local schools can offer. Mastery‑based, instructor‑led courses drive exceptional AP® performance, surpassing national averages by 9-17 percentage points in AP® Microeconomics, Macroeconomics, Environmental Science, and English Literature and Composition. Students build college‑level mastery that supports admission to highly selective universities, including MIT, Stanford, UC Berkeley, and West Point. Expert full-time faculty—95% of whom hold specialist or doctoral degrees—bring years of seasoned instructional expertise to the virtual classroom.


Contact info

3.5

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(12)

12 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Useless

My son’s online class shows completed but he is receiving a zero. I am being told he is missing assignments but could not be sent an email on what is missing. Although, when I spoke to another person, they could email what was missing. Every item on his dashboard says complete and we cannot reopen the assignments. Now being told to go to the teacher to submit homework problems. What problems? We cannot open items that have been labeled complete. I have bought this course twice plus an extension. Total scam

October 12, 2026
Apex Learning logo

Reply from Apex Learning

Hi Randi, we apologize again for the initial frustration this caused, and we are so glad our team was able to connect and resolve the challenge you were having. We truly appreciate you sharing your feedback and giving us the opportunity to make things right!

Rated 1 out of 5 stars

No refund

We have requested to cancel the course and refund but Apex is ignore my emails and phone calls.

August 27, 2026
Apex Learning logo

Reply from Apex Learning

Hello Sri, thank you for communicating your feedback. Our team has reviewed your account and your refund has been processed. We appreciate your patience.

Rated 1 out of 5 stars

Terrible non existent customer service

I actually can’t believe you’re asking me for a review. We signed up for semester one and two of AP Stats and have had 10 emails and trying to connect via phone with ZERO help! Semester one is not showing in the course for my son to even start it. Phone customer service never answered - email has completed ghosted us after telling us that semester 2 is available obviously not understanding semester one is needed.

August 26, 2026
Apex Learning logo

Reply from Apex Learning

Hi Merilee, we're sorry — this isn't the experience we want any family to have. We're looking into your account now to get Semester 1 activated and will reach out directly via email today with an update. Thank you for your patience.

Advertisement
Rated 2 out of 5 stars

It’s taking forever to process a refund…

It’s taking forever to process a refund on a previous order, which I was supposed to use to effect this payment. Despite that I started this process a month ago. Quite disappointing !

June 24, 2026
Apex Learning logo

Reply from Apex Learning

Thank you for letting us know. We've identified this issue on our end and have a team working to fix it ASAP. We apologize for the inconvenience.

Advertisement
Rated 5 out of 5 stars

So far so good

My grandson is in the process of retaking his 1st semester of 12th grade ELA. He has completed two units. We both live the fact that he was able to test out of some of the work. Just because he didn't pass a class does not mean that he doesn't know his stuff.

March 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look